Had a problem with the solar panel on my boat not charging the batteries. Phoned the company and had a very useful & helpful conversation with technical support. The problem was identified as a dama... See more
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I contacted Alex at Solar Tech Support. Alex gave me excellent advice how to check that my dual control unit was effectively working and sending power to both my leisure and engine batteries in my... See more
Company replied
8w folding solar battery maintainer kit. Product arrived quickly, well packaged, fits in the glove box and charged the vehicle. More importantly the UK customer service was excellent. Issues... See more
Company replied
About to change my leisure battery and wanted to ensure I understood the new MPPT pro App and what the controller was doing and how I could access it (installed 2019). Dropped an Email to Solar Tech a... See more
Company replied
Company details
Written by the company
Established in 2000, Solar Technology International is an award-winning company at the forefront of solar innovation. Our solar systems are popular in the leisure vehicle (caravan, motorhome and campervan) market as well as in the marine sector. Our product brands are PV Logic (solar panels), SolarMate (solar lighting) and Hubi (off-grid lighting and power) We also provide bespoke solar solutions for OEMs to power equipment in remote locations or where there is no grid connectivity.
Contact info
United Kingdom
- solartechnology.co.uk
4.5
Excellent
21 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Prompt, efficient & friendly service
Had a problem with the solar panel on my boat not charging the batteries. Phoned the company and had a very useful & helpful conversation with technical support. The problem was identified as a damaged panel. Had a follow up email within an hour of my conversation with links to replacement panels & a discount code. Much appreciated!
I ordered the new panel on the 22nd. It was shipped the following day and arrived yesterday evening.
Brilliant service, thank you. I don't think you could improve on that.
24 June 2026
Unprompted review
Reply from Solar Technology International
Hello Stephen,
Thank you so much for your kind review!
We’re really pleased to hear that our technical support team was able to quickly identify the issue and guide you to the right replacement. It’s great to know the follow up and delivery process met your expectations as well.
Providing prompt, reliable service is something we take great pride in, so your feedback is greatly appreciated by the entire team. If you need anything further or have any questions in the future, please don’t hesitate to get in touch.
Thanks again for taking the time to share your experience, and enjoy your time on the water!
Warmest Regards,
The Solar Tech Team
Great products & support
Great products, excellent customer care and support
5 June 2026
Unprompted review
Reply from Solar Technology International
Hi Steve,
Thank you for your wonderful feedback! We’re delighted to hear you’re happy with both our products and the level of customer care you received. Providing quality products alongside excellent support is always our goal.
We truly appreciate your support!
The Solar Tech Team
Solar Tech Support.
I contacted Alex at Solar Tech Support.
Alex gave me excellent advice how to check that my dual control unit was effectively working and sending power to both my leisure and engine batteries in my camper.
I very much appreciate the help and support from Alex who quickly responded after I sent my request for information.
Cheers
Steve M
4 June 2026
Unprompted review
Reply from Solar Technology International
Hello Steve,
Thank you so much for your kind words! We're delighted to hear that Alex was able to provide clear guidance and help you confirm your dual control unit was working correctly. Providing prompt and practical support is exactly what we aim for, so it’s great to know Alex delivered. We really appreciate you taking the time to share your experience and we’re always here if you need us again.
Safe travels in your camper!
The Solar Tech Team
8w folding solar battery maintainer…
8w folding solar battery maintainer kit.
Product arrived quickly, well packaged, fits in the glove box and charged the vehicle.
More importantly the UK customer service was excellent. Issues with using the vehicle's 12v socket and battery but Alex guided me through the ODB power option: including how to find the ODB port and checking I had found the correct ODB to 12v socket adaptor.
Top marks!
14 April 2026
Unprompted review
Reply from Solar Technology International
Hello Jason,
We’re really glad to hear the 8W folding solar battery maintainer kit arrived quickly, was easy to store, and performed well for your vehicle. It’s especially great to know that our customer service made a difference, Alex will be glad to hear it.
Helping you get set up with the OBD power option and ensuring everything worked correctly is exactly the level of support we aim to provide. If you ever need any further assistance or have questions down the line, we’re always here to help.
Thank you for your support!
The Solar Tech Team
Excellent post sale customer support, product instructions need improving.
The products from Solar Technology are of good quality, innovative and much better than cheaper alternatives that can be found at other well known online retailers or market places. That said I had some issues correctly configuring a trickle charger that also required a controller to be used with an AGM battery which is located overseas, so trouble shooting was a little stop/start spanning several months. That said, Alex T. provided excellent support throughout, was patient, informative and resolved my issue with the minimum of fuss.
The only advice I'd give to Solar Technology is (a) that an initial upsell opportunity was missed when I didn't realise that a controller would be required to use their trickle charger with an AGM battery and it was only through a little Q&A with Alex T. that I realised this would be required, the website could be a little clearer in this regard and (b) the instructions supplied with these particular products could also be a little clearer for novices such as myself. If the information that Alex T. supplied could hvae been included in the trickle chargers manual, or included with the controller then I could have used the product correctly from the outset without having the need to bother the support team, but when they were called upon the team were great.
18 March 2026
Unprompted review
Reply from Solar Technology International
Good morning Jaz,
Thank you so much for taking the time to leave such a detailed review, we really do appreciate it.
It’s great to hear that you’re happy with the quality and performance of the product, and I’ll be sure to pass your kind comments on to Alex. He’ll be really pleased to know his support made a difference and helped get everything up and running smoothly, especially given the added challenge of troubleshooting remotely.
We also really value the constructive points you’ve raised. Your feedback around the need for clearer guidance on controller compatibility with AGM batteries, as well as improving our product instructions for first-time users, is incredibly helpful. These are exactly the kinds of insights that help us improve both our website and documentation, and I’ve shared this internally with the team.
Thanks again for your patience and for highlighting where we can do better, it genuinely helps us improve the experience for all our customers.
Best wishes and kind regards,
The Solar Tech Team.
Excellent customer service…
I had a problem with my battery I purchased in 2021, it was picked up repaired and returned to me within a week - excellent customer service.
16 March 2026
Unprompted review
Reply from Solar Technology International
Hi Shaun,
Thank you so much for taking the time to leave your feedback - we really appreciate it. We're delighted to hear that the team were able to help get your battery back up and running.
Please don't hesitate to get in contact if there is anything we can do to help in the future.
Best wishes,
The Solar Tech Team.
Outstanding customer tech support MPPT…
I had a technical issue with my MPPT Pro solar charger. As a complete electrical ignoramus I was concerned I would never get it working again.
I got in touch with their tech support and received, within a very short time the most excellent advice with superb step by step instructions. I followed those and everything is once again working perfectly.
It unusual to have a company that provides an excellent product and then backs that up with responsive, spot on technical support, several years after original purchase.
16 January 2026
Unprompted review
Reply from Solar Technology International
Hi Paul,
Thank you so much for taking the time to write and share this review - it means a lot to us.
We're delighted to hear that our tech support team was able to help get your MPPT Pro up and running again, and that the step-by- step guidance was helpful. Supporting our customers, even years after purchase, is something that's really important to us, so its great to hear that came through. Thanks again for your kind words.
Best wishes
The Solar Tech Team
Superb technical support , customer focused - in a professional and friendly manner
I have never experienced such superb tech support before. !
A query I had on about connecting their solar panel fitted on my motorhome to a Jackery power bank was dealt with very promptly and with detailed explanations and advise. It led to further questions and a series of email exchanges . Each one dealt with in a prompt , friendly and professional way.
Alex is a credit to the company !
Would not hesitate in using the company again and in recommending them .
14 October 2025
Unprompted review
Reply from Solar Technology International
Hi Ian,
Thank you so much for your wonderful review. We are really pleased to hear that Alex was able to help with your setup - he'll be delighted to know his advice and follow-up made such a difference.
We truly appreciate your kind words and recommendation - it means a lot to the whole team.
Wishing you many smooth and sunny journeys with your motorhome and solar set up!
Yours sincerely,
The Solar Tech Team
Very poor quality solar panels
Very poor quality solar panels, 2 panels failed within 2 years and now refusing to replace as outside a 2 year period from the original purchase!! They advertise a 4 year warranty on their website!!! DO NOT BUY FROM THIS COMPANY.
15 August 2025
Unprompted review
Reply from Solar Technology International
Hi Chris,
Thank you for your feedback. We’re sorry to hear that the replacement solar panel has failed. We understand how frustrating this must be, and want to help clarify the situation with the warranty.
We see that you purchased the 100W flexible solar panel in May 2021. This panel came with a 2-year warranty, as stated on the product datasheet https://www.solartechnology.co.uk/content-files/cms/files/flexi-panels/Flexi%20spec%20100W.pdf
The 4-year warranty you mentioned on our website is for a different product.
You contacted us when your original panel stopped working in June 2023, which was just outside of the 2-year warranty period. Even so, as a gesture of goodwill, we replaced it with a more powerful 150W panel, since the original was out of stock.
When any product is replaced under warranty, the warranty period does not reset. The original warranty for your 100W panel expired in May 2023. This means that the replacement panel, provided in June 2023, was not covered by a new warranty.
We sincerely apologise again for the frustration this has caused. We value our customers and always aim to find a solution, so if you'd like to get in touch with us directly, we will do our best to find a resolution for you.
Yours sincerely,
The Solar Tech Team
Great pre-sales service
I received a prompt response to a pre-sales email enquiry, my various questions were answered (at length) and the following discussion withe technical expert via several more emails was also conducted speedily. I was not made to feel ignorant of the solar principles and finished the discussion having found out what I needed to know and more. So I bought the items I was interested in and they will arrive soon! Customer Care is easy if you actually care, and have experienced people to field queries. Competitors take note - this is how pre-sales support should work.
5 August 2025
Unprompted review
Reply from Solar Technology International
Hi there,
Thank you so much for taking the time to write this review and for providing us with your feedback.
We're so thrilled to hear that our tech team provided advice and guidance that was helpful to you.
Please do let us know if there is anything we can do to help with in the future.
Yours sincerely,
The Solar Tech Team
Spoke with Alex
Spoke with Alex. Very helpful. Good Company. Unusual these days
27 May 2025
Unprompted review
Reply from Solar Technology International
Hi Darren,
Thank you so much for your brilliant review - it means a lot to us that you have taken the time to write to us with your feedback.
Really delighted to hear that Alex was able to help. If there is anything further we can do to help with in the future, please don't hesitate to get in touch.
Yours sincerely,
The Solar Tech Team
Support when updating to Lithium batteries
I updated my motorhome to Lithium batteries and asked Solar Technology support for help in updating the solar system. Their support was brilliant and they could not have been more helpful
14 April 2025
Unprompted review
Reply from Solar Technology International
Hi Jim, thank you so much for your kind review! We are delighted to hear that our support team were able to assist you with updating your solar system. It's great to know that their expertise was so helpful. Thank you for taking the time to share your experience!
Yours sincerely,
The Solar Tech Team
Outstanding Customer Support & Reliable Solar Panels!
I had an excellent experience with Solar Technology’s customer support team. After encountering an issue with my solar panel, I reached out for help and was met with prompt, professional, and incredibly helpful assistance. Alex from support guided me through troubleshooting steps, providing clear instructions and even diagrams to help diagnose the problem.
When it turned out to be a faulty panel, the company quickly arranged a replacement under warranty. The new panel worked perfectly, charging my Hubi battery as expected. What stood out the most was their commitment to ensuring I had a working solution, even offering DIY repair tips for those comfortable with minor fixes.
The level of customer service I received was outstanding—fast responses, friendly communication, and a genuine effort to resolve my issue. I highly recommend Solar Technology for both their high-quality products and their fantastic after-sales support. Five stars! 🌟🌟🌟🌟🌟
21 March 2025
Unprompted review
Reply from Solar Technology International
Hi Simon,
Thank you so much for your kind words! It's fantastic to hear that you had such a great experience with our customer support team, we're really delighted that Alex could help get everything sorted for you.
We really appreciate you taking the time to share your feedback - your recommendation means a lot to us.
If you ever need any further assistance or have any queries in the future, please don't hesitate to reach out.
Thanks again for your support.
Best regards,
The Solar Tech Team.
New Leisure battery, older version MPPT Pro…
About to change my leisure battery and wanted to ensure I understood the new MPPT pro App and what the controller was doing and how I could access it (installed 2019). Dropped an Email to Solar Tech and the got an extensive and helpful reply (same day) from Alex in the support office. I followed this up with another question and got the same prompt and helpful response. First class service. Thank you
20 March 2025
Unprompted review
Reply from Solar Technology International
Hi George, Thank you so much for your kind words! We're delighted to hear that Alex was able to provide the support you needed. We always aim to offer first-class service, so hearing that you had such a positive experience really means alot to us. If there is ever anything we can do to help with in the future, please don't hesitate to get in contact.
Caravan fitted solar
The solar is fitted to my Coachman 665 caravan, it’s out of warranty but the service I had from Alex and the team was exemplary, I couldn’t connect via Bluetooth, Alex gave me options via Email and links to their help line, still no joy so it was agreed, at no cost, just postage, to send the controller back for inspection. Sent it on the Monday, had a call pm on the Tuesday, faulty Bluetooth module, £20 to repair, paid over the phone, unit arrived pm on the Wednesday….perfect, fantastic service and everyone I dealt with was exceptional, would not hesitate in recommending. Colin
21 October 2024
Unprompted review
Reply from Solar Technology International
Thank you, Colin, for such lovely feedback. It is really lovely to hear that Alex and the team were able to help and get everything sorted so quickly. We strive to provide helpful and efficient service, so it's lovely for us to get feedback like this. If you ever need anything in the future, we’re always happy to help!
Alex was super helpful
Alex was super helpful, we didn’t even buy anything from them, was just looking for advice on the equipment and nothing was too much trouble, even emailed me documents. Highly recommend
5 September 2024
Unprompted review
Reply from Solar Technology International
Hi there, thank you for your kind words, and for taking the time to write this review. We're delighted to hear that Alex was able to assist you, even if you weren’t making a purchase. We believe in providing helpful and knowledgeable support to everyone, so it's really great to know you had a positive experience. If you ever need any more advice, don’t hesitate to reach out to us.
TV socket no power, effecting the solar output.
Although had my solar system fitted 6 years problem which effected the output.
Asking for advice Alex gave me the answers I needed to check out the system once I cured the initial problem.
Thanks for your assistance and impressed that you were so willing to help after 6 years.
28 August 2024
Unprompted review
Reply from Solar Technology International
Hi Simon, Thank you for your kind words. We're always happy to help, no matter how long it's been since your system was installed. It's great to hear that Alex was able to provide the guidance you needed to resolve the issue. If you ever need any further assistance, please don't hesitate to reach out. Best regards, The Solar Tech Team.
Highly recommend
Fantastic customer service and technical advice, couldn’t do enough to help me with the questions that I had on arena lights and Hubi kits for my stables. Easy to purchase and good quality products.
20 August 2024
Unprompted review
Reply from Solar Technology International
Hi Caitlin, thank you very much for this wonderful feedback! We are so pleased to hear that you found our customer service and tech advice helpful. It’s also great to know you had a smooth purchasing experience and are happy with the quality of our products. If you ever need any further assistance, we’re always here to help. Wishing you all the best with your arena lights and Hubi kits :)
First-class technical support
First-class technical support (thank you, Alex) regarding my email enquiries into improving my mobile leisure solar panel system's efficiency. Professional, concise and detailed advice throughout. Highly recommended.
8 July 2024
Unprompted review
Reply from Solar Technology International
Hi there, thank you very much for your recommendation and kind words. We are thrilled to hear that Alex provided the detailed and professional support that you needed to improve your solar panel system's efficiency. If you ever have any more questions, don't hesitate to reach out!
Highly recommend Alex
Alex provided me with all the information I needed, professional, knowledgeable, patient delivery at a level and pace appropriate to me….someone with very little knowledge and experience. Highly recommended.
26 June 2024
Unprompted review
Reply from Solar Technology International
Hi PB, thank you for your feedback. We really appreciate it, and we're also delighted to hear that Alex was able to provide the information you needed. We always strive to offer clear and knowledgeable support, so it's great to know that you had a positive experience. If you ever need further assistance, we're here to help!
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