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Solar North Reviews 

40
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the expert installation team for being extremely professional, polite, and always keeping the workspace very clean and tidy after finishing the job. People mention that the knowledgeable staff provides thorough and clear explanations without applying any annoying sales pressure throughout the entire project journey. Some reviewers were not happy with minor hiccups and delays encountered during the initial stages of the work. Consumers noted that a couple of small issues occurred, though these challenges were promptly and efficiently resolved by the friendly support team.

What people talk about most

Service

People report positive experiences with service, highlighting a seamless process from the initial design and... See more

Staff

Customers consistently note positive experiences with staff, highlighting the knowledgeable and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Solar North did my instalation 2 weeks ago , a few snags at first and all sorted straight away by Iwan. Dave was allways helpfull over the phone if there was a problem. the instalation consisted 16 so... See more

Company replied

Rated 5 out of 5 stars

System (air source heat pump, solar panels and battery) all worked well from date of commissioning. Inside and outside left tidy. A couple of small issues quickly resolved. Installers were all very po... See more

Company replied

Rated 5 out of 5 stars

We contacted Solar North as the company that installed our solar panel system in our community centre did not even reply to emails when the system installed failed to work correctly. I contact Solar o... See more

Company replied

Rated 5 out of 5 stars

Dave has been reliable and honest throughout. The work was carried out with the minimum of disruption and the workers were efficient and skillful. They cleared up everything after the job was compl... See more

Company replied


Company details

  1. Solar Energy Contractor
  2. Boiler and Heating Service
  3. Energy Equipment and Solutions
  4. Solar Energy Company
  5. Solar Energy Equipment Supplier
  6. Solar Hot Water System Supplier

Written by the company

Solar North, based in Ruthin and supplying North Wales, Cheshire and Wirral stand apart with our integrated solar PV and heat pump systems for maximum efficiency, offering a complete, "full-circle" sustainable energy solution. We offer a personal service with all trades under one roof. As a one-stop shop, we simplify renewable energy setups with tailored solutions for every home or business.

Why Choose Solar North

Written by the company

Professional Solar Installed Properly
We design and install high-performance solar PV, battery storage and EV charging systems across the North West. Every installation is completed by qualified engineers with a focus on safety, performance and long-term reliability.

Protected. Guaranteed. No Deposit.

5-Year Insurance-Backed Warranty

5-Year Insurance-Backed Warranty
Every Solar North installation is covered by a 5-year insurance-backed warranty. We require no deposit — payment is made only after installation is completed to our agreed standards.

Contact info

Promotion box for Solar North

Lower Your Energy Bills Today

Expert solar & battery installs across the North West

4.8

Excellent

TrustScore 5 out of 5

40 reviews

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4.8

All reviews

(40)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

The team fitting the system were brilliant, explained everything, did went out of their way to do a very tidy job.

31 October 2025
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Reply from Solar North

Thanks for the great feedback!

Brilliant to hear the team looked after you—taking the time to explain everything and delivering a clean, tidy install is exactly what we pride ourselves on.

We really appreciate the recommendation!

– Solar North Team

Rated 5 out of 5 stars

A reliable and honest company

Dave has been reliable and honest throughout.
The work was carried out with the minimum of disruption and the workers were efficient and skillful. They cleared up everything after the job was completed and Dave was available for the many questions we had for him including help filling in the SEG application.
I recommend him highly.

23 February 2026
Unprompted review
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Reply from Solar North

Thanks for the fantastic review!

We’re really pleased to hear everything went smoothly and with minimal disruption—that’s always the goal. Great to know the team’s workmanship and clean-up stood out, and that Dave could support you throughout, including with the SEG application.

We really appreciate the recommendation!

– Solar North Team

Rated 5 out of 5 stars

Great Solar PV and Battery install

We had Solar North install solar pv and battery through the Green Homes Wales scheme. From the outset of the project to the finish, Dave from Solar North was great, guiding us through everything we needed to know and how the project would proceed, with lots of clear information on options. The project took a while to be funded through GHW and Dave was very patient with us during the process.
The install was carried out by HSB Renewables who work closely with Solar North and they were professional, knowledgeable and helpful throughout.
Post installation support has been great as well and I'm reassured that help will be available if needed in the future.
All in all I am happy to recommend.

27 February 2026
Unprompted review
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Reply from Solar North

Thanks so much for the great review — we really appreciate it!

The Green Homes Wales process can take a little time, so we’re glad we could help guide everything and keep things clear along the way. It’s great to hear you’re happy with the installation and support.

If you ever need anything or have questions about your system in the future, we’re always here to help.

Thanks again for choosing Solar North!

Rated 5 out of 5 stars

The team were very professional and…

The team were very professional and made a nice clean install, the system is working very well

19 February 2026
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Reply from Solar North

Thanks for the great feedback — we really appreciate it!

Glad to hear you’re happy with the installation and that the system is performing well. If you ever have any questions down the line, the Solar North team is always here to help. ☀️

Rated 5 out of 5 stars

A satisfied customer.

The team were very knowledgeable and told me more about my system than the people who put it in.

19 February 2026
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Reply from Solar North

Thanks for the great review — we really appreciate it!

We’re always happy to help customers understand their systems better and get the most out of them. If you ever need advice or support in the future, just let us know.

— Solar North Team ☀️

Rated 5 out of 5 stars

Fantastic service

Excellent personal attention from David and the installation team. There were some issues with the battery that were dealt with (not the fault if the installers). All left very tidy.

19 February 2026
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Reply from Solar North

Thanks for the great review — we really appreciate it!

We’re always happy to help customers understand their systems better and get the most out of them. If you ever need advice or support in the future, just let us know. ☀️

Rated 5 out of 5 stars

Air source heat pump, solar panels and battery installation

System (air source heat pump, solar panels and battery) all worked well from date of commissioning. Inside and outside left tidy. A couple of small issues quickly resolved. Installers were all very polite.

5 November 2025
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Reply from Solar North

Thank you for the great feedback — we really appreciate you taking the time to leave a review.

We’re pleased to hear the full system is performing well and that the team left everything tidy. If you ever need anything further, we’re always happy to help.

— The Solar North Team

Rated 5 out of 5 stars

Outstanding customer service of solar panel system

We contacted Solar North as the company that installed our solar panel system in our community centre did not even reply to emails when the system installed failed to work correctly. I contact Solar on Wednesday morning and they came on site the same afternoon. Their renewables manger, David Jones spent over 2 hours correcting the other company’s mistakes - David showed patience and skills in identifying the root causes of the problem and solving them. I recommend Solar North without hesitation. They will be our go to company for service of our system in the future. Pete. Secretary Bryneglwys Community Centre

25 February 2026
Unprompted review
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Reply from Solar North

Thank you, Pete — we really appreciate your kind words.

We’re pleased we could get the system back up and running quickly and resolve the underlying issues. Supporting community organisations like Bryneglwys Community Centre is exactly why we do what we do.

We look forward to being your go-to partner for ongoing service and support.

— The Solar North Team

Rated 5 out of 5 stars

Excellence at its best


Very quick to sort any problems
Extremely helpful
Will spend time to explain how everything works
EXCELLENT SERVICE

19 February 2026
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Reply from Solar North

Thank you for the brilliant feedback!

We pride ourselves on fast problem-solving and making sure everything is clearly explained, so it’s great to hear that came through.

We really appreciate your support — and we’re always here if you need us.

Rated 5 out of 5 stars

Knowledgeable company, great job, highly recommended

Their knowledge and advice was invaluable, I feel I received the best system to meet my needs

21 February 2026
Unprompted review
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Reply from Solar North

Thank you for the kind words. It was a pleasure helping you find the right solution, and we’re delighted you’re happy with your system. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Excellent reliable service

Excellent reliable service. Very helpful electrical engineers.

5 December 2025
Unprompted review
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Reply from Solar North

Thank you very much for your kind words — we really appreciate you taking the time to leave a review.

I’ll be sure to pass your feedback on to the Solar North team. Delighted to hear you found the service reliable and the engineers helpful.

Thanks again for choosing us.

Rated 5 out of 5 stars

Great friendly service

Great friendly service, perseverance when a problem arose to find a suitable solution. Reasonable prices. Definitely recommend David and his team.

27 September 2025
Unprompted review
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Reply from Solar North

Thanks for the kind review — we really appreciate it!

Glad we could find the right solution and get everything sorted for you. Your recommendation means a lot to David and the team.

— Solar North Team ☀️

Rated 5 out of 5 stars

Dave came to my house to fix my solar…

Dave came to my house to fix my solar battery which has been a problem.
It is now working properly for the first time in 2 years
They are now going to service my heating pump annually.
Thoroughly recommend this company they actually know what they are doing.

25 June 2025
Unprompted review
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Reply from Solar North

Hi Mrs Jones,
Thank you so much for taking the time to write such a lovely review - it means so much to us! We're so glad your solar battery is now working. We'll see you soon for your annual service on your heat pump!
Many thanks,
The Solar North Team.

Rated 5 out of 5 stars

I contacted several solar panel…

I contacted several solar panel companies regarding the 12 year old inverter linked with solar panels not showing “green” on a sunny June day. Following a few questions Dave Jones of Solar North offered to come to see the system as he suspected loose cable. He arrived on the agreed day & very knowledgeably secured the loose cable & system was up & running. I couldn’t ask for more.
I would highly recommend Solar North
St Asaph 25th June 2925

24 June 2025
Unprompted review
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Reply from Solar North

Hi Uttam,
Thank you so much for the 5* review - it means a lot to us! We're so glad you're now back up and running.
Many thanks,
The Solar North Team

Rated 5 out of 5 stars

Efficient and friendly service

Contacted Dave at Solar North because of a problem I had with my solar system. He quickly came to my house and it wasn't long before he'd put the system back to normal. He was very friendly and obviously very knowledgeable and I would have no hesitation in recommending him and Solar North. Excellent service.

10 June 2025
Unprompted review
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Reply from Solar North

Hi Alan,
Thank you so much for the 5* review! We really appreciate you taking the time to share your experience - it means a lot to us.
Many thanks,
The Solar North Team.

Rated 5 out of 5 stars

5 star service

I called out Solar North as I had problems with my Air Source heat pump control. They came out swiftly and recommended a new suite of WiFi controls. The whole set is functioning much better now. I was impressed by their methodical approach and will be using Solar North for my annual service from now on

22 May 2025
Unprompted review
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Reply from Solar North

Hi Rhian,
We really appreciate you taking the time to write this lovely review, thank you!
Many thanks,
The Solar North Team.

Rated 5 out of 5 stars

EV charger installation

I've had an EV charger installed by Solar North. They turned up on time and were very attentive of where I wanted the point. The engineer was friendly and set the app up on my phone. Their pricing was fair. Would use them again.

12 May 2025
Unprompted review
Solar North logo

Reply from Solar North

Hi Jennifer,
Thank you so much for taking the time to leave us a 5* review - your feedback is very important to us.
Many thanks,
The Solar North Team

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