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Sola Insurance Reviews 155

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The process of obtaining a policy is often described as easy and straightforward, with consumers noting the efficiency and ease of their overall experience, including payment and subscription management. Reviewers are particularly impressed with the quick response times and the smooth user experience, from initial quotes to claim processing and payment. The company is commended for keeping customers well-informed throughout various stages.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the helpfulness,... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, simple, and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the kindness,... See more

Payment

Consumers find payment to be positive, highlighting the ease and speed of transactions. Many reviewers report... See more

Subscription

Reviewers mention positive feedback about subscription. Customers found the process of updating payment... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased sola for the first time earlier this year. About a month later we had a hail storm that did lots of damage to our roof. I started a claim and submitted photos of the roofing damage and th... See more

Rated 5 out of 5 stars

I was so impressed with the customer service of Sola! My agent sent in the claim, I was contacted by a claims rep the same day letting me know they were processing the claim, and had the payment in my... See more

Rated 5 out of 5 stars

I currently have a 3% wind/hail deductible. I was shopping around for a 2% because 1% is no longer available in my state, and the cost difference in premium to lower my deductible to 2% was the cost o... See more

Company replied

Rated 5 out of 5 stars

I saw this as a backup to my existing homeowners policy that always seem to have gaps in coverage should an adverse event take place. As all insurance I hope I never need it. This is my first year w... See more

Company replied


Company details

  1. Insurance Company
  2. Home Insurance Agency
  3. Personal Insurance Company

About Sola Insurance

Written by the company

Wind/Hail Insurance. Reimagined for You.

Sola is a standalone wind/hail policy built to work alongside your homeowners insurance, giving you stronger protection and greater peace of mind when storms roll through.

If your wind/hail deductible is high or you have an older roof, storm damage can quickly turn into unexpected out-of-pocket costs. Sola is designed to help you stay ahead of that risk. Our policy matches your existing homeowners deductible and helps offset wind/hail gaps your primary home coverage may not fully cover, especially when it comes to roof replacement and depreciation.

It’s simple coverage that adds protection without adding complexity.

Why homeowners choose Sola:

Better coverage
Helps offset wind/hail deductibles and roof depreciation so you can repair or replace your roof with more confidence.

Quick, simple claims
We use verified National Weather Service data to identify qualifying storms, reducing paperwork, minimizing delays, and eliminating the lengthy adjuster process.

Fair pricing
Your premium is based on your property’s weather risk, not your credit score, personal data, or previous claims history.

Reinsured & secure
Policies are backed by A-rated reinsurers at Lloyd’s of London for added financial strength and stability.

Fair prices. Fast payouts. Full peace of mind.
That’s wind/hail insurance, reimagined for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 4 out of 5 stars

So far...so good

Sign up was easy and rates seem competitive. So far, so good.

7 March 2026
Sola Insurance logo

Reply from Sola Insurance

Edward, we're glad to hear you were able to get the rates you were looking for. Thank you for choosing Sola!

Rated 5 out of 5 stars

Painless renewal.

Communication was good with e-mail, it kept me informed about upcoming renewal.

6 March 2026
Sola Insurance logo

Reply from Sola Insurance

Kenny, we're glad to hear you had a good experience. Thank you for choosing Sola!

Rated 5 out of 5 stars

I like working with Kyle

I like working with Kyle. He is quick and efficient with my requests.

5 March 2026
Sola Insurance logo

Reply from Sola Insurance

We are glad to hear you were able to get your questions answered!

Rated 5 out of 5 stars

The renewal was done automatically

The renewal was done automatically. I was notified in advance that the renewal was coming and all went well.

4 March 2026
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Reply from Sola Insurance

Thank you for the review and for choosing Sola! We're glad to hear you had an easy renewal process.

Rated 5 out of 5 stars

Heather is awesome

Heather is awesome! Helpful, caring, very knowledgeable. A joy to work with.

3 March 2026
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Reply from Sola Insurance

We're glad to hear you had a good experience! Thank you for choosing Sola.

Rated 5 out of 5 stars

Everything was fast

Everything was fast, easy and professional.

24 February 2026
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Reply from Sola Insurance

Richard, thank you for the review and for choosing Sola!

Rated 5 out of 5 stars

I had questions you had answers

I had questions and you answered them in a professional manner making it easier to understand the parameters of the coverage.

2 March 2026
Sola Insurance logo

Reply from Sola Insurance

Gary, we're glad we were able to answer your questions. Thank you for choosing Sola!

Rated 5 out of 5 stars

Super simple

Super simple! Thank you for making it easy. AND... for keeping that premium low (unlike the OTHER guys)!

1 March 2026
Sola Insurance logo

Reply from Sola Insurance

Thank you so much for the feedback, Kevin! We're glad you were able to get the affordable coverage you need.

Rated 5 out of 5 stars

Quick and easy

Quick and easy, my insurance broker was copied on the quote.

1 March 2026
Sola Insurance logo

Reply from Sola Insurance

Dorothy, thank you for the review and for choosing Sola!

Rated 5 out of 5 stars

Easy on line renewal process

Easy on line renewal process! I love the peace of mind I have with wind/hail coverage.

28 February 2026
Sola Insurance logo

Reply from Sola Insurance

Hi Tim, we're glad to hear you were able to get the coverage you were looking for. Thanks for the review!

Rated 5 out of 5 stars

It was easy to sign up

It was easy to sign up. I don't know what my insurance agent had to do, all I did was select the sign up from the email I received from my agent, review the information and pay.

23 February 2026
Sola Insurance logo

Reply from Sola Insurance

Hi Sheryl, we are happy to hear you had an easy process getting set up. Thank you for choosing Sola.

Rated 5 out of 5 stars

Easy process

23 February 2026
Sola Insurance logo

Reply from Sola Insurance

Thank you for the review! We're glad to hear you were able to get the coverage you needed.

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