SolaGardenReviews 

611
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service and the helpfulness of the staff, who are often described as professional and efficient. Many people appreciate the quick responses and the company's willingness to resolve issues, including prompt replacements for faulty products. The products themselves, particularly the solar lights, are frequently lauded for their quality, brightness, and ability to enhance garden aesthetics. However, some customers occasionally experienced issues with lights failing after a few months or being smaller than expected. A few people also reported that some products did not work as advertised or had quality concerns, with some even suggesting they were cheap imports.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, durability, and aesthetic... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the durability and overall high... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fantastic and professional support... See more

Staff

Users describe positive interactions with staff, often highlighting the exceptional helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the r... See more

Rated 5 out of 5 stars

Everyone if you are looking to purchase solar lights for your garden, home, pergola, fence or stairs, please support SolaGarden. We have 2 sets of festoon lights. I could not remember when we had... See more

Rated 5 out of 5 stars

I purchased incorrect lights for my garden. I contacted Paul and explained I had made an error in my order. I asked if I would be able to exchange lights for correct ones. Response was almost immediat... See more

Rated 5 out of 5 stars

We have had two sets of festoon lights for years and love them, I recently purchased an out door sensor light which is bright however It got water in it and stoped working. I contacted management... See more


Company details

  1. Home Goods Store

Written by the company

SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

611 reviews

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4.6

All reviews

(611)

215 reviews in the last 12 months

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Rated 4 out of 5 stars

Chinese made. Last a couple of years. They do replace.

I have had a set of 12 garden lights for 2 years. These ones come with lifetime warranty which is great because they aren’t any more likely to last than the ones you buy from Bunnings. I contacted the company when I only had one light still working. They immediately organised a full replacement set to be shipped no questions asked. They should’ve asked questions because they just organised the shipping straight to the address from 2 years ago. I’ve spent the past couple of weeks trying to sort out the redelivery via Australia Post. The parcel came from a drop shipping company called Union lucky returns. If you do need to organise a replacement they will work quickly on this but if you have changes to your shipping address make sure you specify that at very first contact with them. The lights are pretty while they last.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

How refreshing to deal with a company…

How refreshing to deal with a company that is happy to replace something without putting you through the 3rd degree.. Paul was amazing to deal with & is sending me out my replacement light .. well done Solar garden lights .

21 September 2025
Unprompted review
Rated 5 out of 5 stars

I recently found out about SolaGarden…

I recently found out about SolaGarden through social media and can say I was not disappointed. I purchased a number of Recessed Groud Lights as well as Wall Lights. The products are high quality, affordable prices and the customer service from the team, especially Paul was 10/10. I cannot recommend SolaGarden enough! Thank you.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Received the ultimate pack for Xmas…

Received the ultimate pack for Xmas which is amazing. We had a few problems with a few of the lights but with a couple of emails and photos replacement light were sent. These lights look great in the garden.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

I have made a couple of purchases and have found the after sales and customer service to be A1. Contacting the company is trouble free and the response to my emails is extremely quick which to me shows that they take note of my experience. I would definitely recommend this company as they show a great interest in their customers and customer satisfaction.
Lyn S.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Wow….THE best customer service EVER!!!…

Wow….I am blown away by the outstanding customer service I have ever experienced. I purchased solar lights from Solar garden for my Mums very special 90th birthday. It was such a special event and I wanted everyone be perfect.
That was 2 years ago almost to the day. Unfortunately some of the lights have failed but I recalled the lifetime guarantees offered by the company. Not expecting them to honor it, l thought I’d contact them anyway.
WOW….i had a reply within the hour and the lights are being replaced.
UNBELIEVABLE and so appreciated 🥰

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Love the lights

Love the lights. 2 needed replacing (unusual when coming from this company) but replacements sent promptly. Great service. Will be ordering more solar lights from Solagarden.

18 August 2025
Rated 5 out of 5 stars

Fantastic after sales service…

You don’t buy from Solagarden for the cheapest price, you buy for their after-sales service. They truly honour their lifetime guarantee. I’ve purchased a few products from them and have already received replacements twice. Each time, the process was quick and hassle-free.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

I purchased 2 sets of the ground solar…

I purchased 2 sets of the ground solar lights in January. They are fantastic and provide a wonderful atmosphere to our garden.
Unfortunately 2 stopped working and I contacted SolaGarden and within a couple of days I had the replacement lights delivered to me.
Wonderful customer service and support.
Highly recommended this company ❤️

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful Product and Customer Service

We've had the Sola Garden lights for almost 2 years and they've been a wonderful addition to our backyard. We always get comments at parties and our kids love playing under them on the trampoline at night.
We had any issue with them recently and Paul immediately responded with some troubleshooting options. When they didn't work the lights were replaced, no question. These lights truly are a good investment.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

HQ solar garden. Brilliant solar lights!

HQ solar garden. They are brilliant. We bought the solar outdoor lights about 2 years ago and recently we noticed the lights were dim and not bright anymore on a night.
We contacted HQ solar garden and they got back to us straight away. After doing some trouble shooting the lights were still dim. HQ solar sent me out a replacement which was absolutely fantastic. Brilliant customer service and excellent lights. Honestly we have tried other brands but these are the best by far!

2 September 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a bundle of lights back in…

I purchased a bundle of lights back in Febuary and I have recently had an issue with the path lights part of the bundle. I contacted Paul at SolarGarden and within a couple of hours he had responded and the issue is well and truly being resolved.
The customer service and back up of this company is proving to be first rate, just like their products.
Couldn't be happier.

28 August 2025
Unprompted review

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