Solace is my favorite. Best flavors and great prices! My only complaint is they don't use UPS or FedEx for delivery. Using USPS the order always takes extra days because it passes by my location and... See more
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Ordered some Nic salt on November 23rd and it never did arrive. I've never had any issues before, and I sent an email about this issue but have not heard back yet. Maybe the issue is USPS delays, it w... See more
Company replied
I have been buying Solace nic salts for almost 3 years and it is at the very top of the best made the flavor is unmatched and quality is as good as it gets. Shipping is always on time so I have absolu... See more
Company replied
Love love this company and their products. My favorite is the Banana Dragonberry Salt and the Dragonfruit Menthol Salt. You can tell it is quality e liquid and nicotine. Also the customer service I re... See more
Company replied
Company details
Information provided by various external sources
We are on a mission to provide an effective alternative to the millions of people using cigarettes. Our award winning flavors are designed for inhalation and use the highest quality ingredients. Pick up a bottle of Solace online today.
Contact info
2665 Park Center Dr, Unit D, 93065, Simi Valley, United States
- 323-233-2477
- info@solacevapor.com
- solacevapor.com
Excellent service and great delivery!
21 April 2020
Unprompted review
Reply from Solace Vapor
Michelle, we appreciate you taking the time and sharing such a wonderful review. Our goal is to ensure all of our customers are satisfied with our products and services. Thank you for such positive feedback!
Love your products.
Love your products.. I’m an Aspire fan for sure and your quick delivery is much appreciated in this crazy time !! 😁
21 April 2020
Unprompted review
Reply from Solace Vapor
Patrick, thank you so much for taking the time and sharing such a great 5-star review. Solace always strives to deliver excellent customer service. We are so happy that you are enjoying our products. Your feedback is highly appreciated!
quick and easy ordering and quick…
quick and easy ordering and quick shipping. Thanks!
20 April 2020
Unprompted review
Reply from Solace Vapor
Rhonda, thank you for sharing your experience with us. Customer satisfaction is our top priority and we are very happy to hear that! Please feel free to reach out to us if we can be of any help, we are always here for you!
Wonderful service
20 April 2020
Unprompted review
Reply from Solace Vapor
Gina, thank you so much for sharing your experience with us. We are so happy to hear that. We put customer satisfaction as our top priority and Solace always strives to deliver excellent customer service. Thank you for such positive feedback!
Reply from Solace Vapor
Alan, thank you for such an amazing 5-star review. We are so happy that you are satisfied with our products and services. Customer satisfaction is our top priority and please feel free to reach out to us if we can be of any help.
Fixed order issue immediately
20 April 2020
Unprompted review
Reply from Solace Vapor
Brian, we appreciate you taking the time and leaving us such an amazing review. Customer satisfaction is our top priority and we are so happy that we were able to resolve the issue quickly. Please feel free to reach out to us anytime, we are always here to help.
Mint is gross
Lemonade was nice. Mint for how highly rated it was really wasn't that good. I thought it would have been more settle but its super strong and kinda of taste like a medicine. Plus you have to buy a whole new take (nord) just to change the juice because the flavor sticks around no matter what.
20 April 2020
Unprompted review
Reply from Solace Vapor
Hayden, thank you for taking the time and sharing your experience with us. We are so sorry that you did not like the Mint flavor. Please know that as a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers.
Customer satisfaction is our top priority and we would love to send you a complimentary bottle of your choice. Please send us an email at info@solacevapor.com with your preferred flavor and we will ship your package immediately. We highly value your opinion and we will ensure you are 100% satisfied with our products and services.
great product and great customer service
20 April 2020
Unprompted review
Reply from Solace Vapor
Stephen, thank you for leaving us such an amazing 5-star review. We are so happy that you are satisfied with our services. Customer satisfaction is our top priority and we will ensure you enjoy same high quality of services as you have. We highly value your positive feedback!
Great product and fast delivery.
19 April 2020
Unprompted review
Reply from Solace Vapor
Dear Elissa, thank you for such great 5-star review. We are so happy that you are satisfied with our products and services. We put customer satisfaction as our top priority and we will ensure you always enjoy the same high quality services as you have.
Ordering was seamless and efficient
Ordering was seamless and efficient. Delivery was very quick
19 April 2020
Unprompted review
Reply from Solace Vapor
Dear Linda, thank you so much for leaving such a great 5-star review. We are glad that you had a great experience. Please feel free to reach out to us if we can be of any help, we are always here for you. We appreciate your positive feedback!
Great flavors and fast delivery during…
Great flavors and fast delivery during this current epidemic. Stay strong. Stay home. Stay vaping.
18 April 2020
Unprompted review
Reply from Solace Vapor
Brian, thank you for taking the time and sharing such a great review. We are very happy that you are satisfied with our services and yes, Solace always strives to deliver excellent service and we will ensure you enjoy same high quality of products and services as you have. Thank you for such positive feedback!
I received the wrong product
I received the wrong product, 2 out of 4 items. The enclosed packing slip label shows what I ordered though. I thought maybe it was an attempt to sub out, but Peruvian Tobacco could not be a sub for Strawberry. Lol. I will continue to buy Solace, but from a Vape Shop, not online.
17 April 2020
Unprompted review
Reply from Solace Vapor
Lori, thank you for taking the time and sharing your experience with us. We are so sorry that you did not receive your full order. We take full responsibility for this and our customer service team already reached out to you regarding this matter. We will go ahead and send you the missing juices with priority shipping on us, as well as a complimentary bottle for the inconvenience.
Please accept our apologies for the mistake, we will ensure it won't happen again. We hope we were able to resolve this issue quickly and gain your trust back. Thank you for bringing this to our attention. Your feedback makes us better!
Thank you
One of the best experiences I’ve ever had with online buying, best customer service. Keep up the amazing job you guys! Thank you
17 April 2020
Unprompted review
Reply from Solace Vapor
Tigran, we appreciate you taking the time and leaving such an excellent review. We are thrilled by your kind words and so happy you had a great experience. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. Thank you for such positive feedback!
Great product great service
16 April 2020
Unprompted review
Reply from Solace Vapor
Timothy, thank you so much for sharing your positive experience with us. We are very happy that you are satisfied with our products and services. Please do not hesitate to contact us if we can help you with anything, we are always here for you!
Reply from Solace Vapor
Josh, thank you for such great 5-star review. We are so happy to hear that your package arrived fast. Please do not hesitate to contact us if we can be of any help. We appreciate your positive feedback!
I feel like the liquid we received this…
I feel like the liquid we received this time around has been diluted to ensure you are able to continue to fill orders. Just an FYI.
16 April 2020
Unprompted review
Reply from Solace Vapor
Amanda, thank you so much for taking the time and sharing your experience with us. We are so sorry to hear that and please know that as a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers. We would never dilute our e-liquids just to fulfill orders. Customer satisfaction is our top priority and Solace always strives to deliver the highest quality products possible even during this pandemic.
We would love to send you a complimentary bottle; please look out for an email from our customer service team. We highly value your opinion and we will ensure you are 100% satisfied with our products and services.
Reply from Solace Vapor
James, thank you so much for your great review. Customer satisfaction is our top priority and we are so happy that you are satisfied with our products and services. Please feel free to reach out to us if we can be of any help!
I got my order in record time
I got my order in record time! Thanks so much! With everything closed due to the Clovid-19 stuff getting vape products is very difficult. Thanks so much for the excellent service! And of course your wonderful products with are the only salts I use.
16 April 2020
Unprompted review
Reply from Solace Vapor
Faith, we appreciate you taking the time and leaving us such a wonderful 5-star review. We are so happy that you had a great experience with us. Solace always strives to deliver excellent customer service, and we will ensure you enjoy the same high quality products and services as you have.
I love the juice it so light and clean
15 April 2020
Unprompted review
Reply from Solace Vapor
Mandy, thank you so much for such great 5-star review. We are so happy that you enjoy our juices. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers. We appreciate your positive feedback!
Great vape product
Quick delivery. Ease of purchasing and good prices. The product is great. I have a favorite flavor that is hard to find in stores because it's always gone, so online is the sure way to find it. I recommend the web store.
15 April 2020
Unprompted review
Reply from Solace Vapor
Katheline, we appreciate you taking the time and sharing such an incredible review. We put customer experience and satisfaction as our top priority, and we are very happy that you enjoy our flavors. We appreciate your positive feedback!
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