Software Sail Reviews 44

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Exelent service and perfect help, recommend then 10 out of 10, I'm going to renew my license through them. Thank for good service Best regards Ragnar

Rated 5 out of 5 stars

I have been using Softwaresail for a year now for Adobe products and it has worked perfectly. Sure I had to log in a couple of times during the year but overall it’s a much better value and the assist... See more

Rated 5 out of 5 stars

EDIT: Issue fixed. Since placing the origonal review Software Sail have contacted me. My email flagging an issue with registration had gone to spam, and they have now offered a refund which I am happy... See more

Rated 1 out of 5 stars

Bought the Adobe Creative Cloud package. At first all was well but then I got a message to say I no longer had any apps. After contact they set me up a new profile but it doesn’t have all apps. It is... See more

Company replied

Company details

  1. Software Company

Written by the company

Software Sail is a brand based in Europe. For more than 3 years we have been operating in the IT sector and to date more than 3000 satisfied customers have been advised by our team of experts. We consistently provide software solutions, operating systems and low-cost Product Keys like Autodesk, Adobe, Microsoft etc. , giving our maximum effort to deliver the utmost efficiency and professionalism. Competitive prices, instant delivery, secure payments and specialized assistance free of charge: these are our strengths and a source of pride for our entire team. Discover our amazing deals. We wish everyone happy shopping on www.softwaresail.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

44 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

1 year with Softwaresail

I have been using Softwaresail for a year now for Adobe products and it has worked perfectly. Sure I had to log in a couple of times during the year but overall it’s a much better value and the assistance is fairly quick.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Well worth it for my needs

Small issue trying to find the licence number as stated in the instruction other wise all went well.

23 July 2025
Software Sail logo

Reply from Software Sail

Hello, thank you very much for your review. We really appreciate it. Thank you for being our customer. If you need anything, please let us know. Have a nice day and good work on your projects!

Rated 4 out of 5 stars

Recommend

Some problem in the start, but the support team was on it and fix it right away, recommended, it won't be the last time I buy from them

7 July 2025
Rated 1 out of 5 stars

Second time I bought this and still…

Second time I bought this and still doesn’t work

19 April 2025
Software Sail logo

Reply from Software Sail

Hi,

I am sorry that you encountered problems initially installing your license. As my colleague Rick explained to you via email you had purchased AutoCAD but you were trying to install and use AutoCAD LT(which is a different license from AutoCAD). We asked our vendor to change your license which has since been fully functional.

We have sent you multiple emails following the troubleshooting procedure but you have not yet responded to us. Given this we have closed your support ticket and marked it as resolved. As my colleague has already told you please update your review here and send us at least one reply email to confirm that the procedure went well.

We have sent you another email today, we are waiting for your response.

Best regards.

Rated 1 out of 5 stars

Adobe Creative Cloud not full Package

Bought the Adobe Creative Cloud package. At first all was well but then I got a message to say I no longer had any apps. After contact they set me up a new profile but it doesn’t have all apps. It is missing the access for critical apps like Lightroom, Premier Rush, AI firefly, Adobe Stock. You can’t sink to adobe Cloud to get stock images and media or save the files to the creative cloud.

9 March 2025
Unprompted review
Software Sail logo

Reply from Software Sail

Hello,

We are very sorry for the problem encountered with the licence at first. The problem should now be solved. If you still have problems, please contact us. We are always available 7 days a week. I wish you a good day.

Best regards.

Rated 5 out of 5 stars

Perfect service !

Having an official Adobe license at a reduced price is fantastic! Everything works perfectly for me, and I couldn’t be happier with this service.

1 December 2024
Unprompted review

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