Instralis Modern LLC Reviews 

1,443
•
TrustScore 3 out of 5

3.2

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Rated 3 out of 5 stars

I purchased two lifetime-licences for two Adobe products in September. After one month, the access to both products was revoked by Adobe. The Customer Service of Software Digitali did solve the p... See more

Rated 4 out of 5 stars

Fully refunded the cost of my purchase. Sadly, this didn't work. Thanks for refunding my money. I hope you'll get better business venture in the future.

Rated 2 out of 5 stars

Scam! Bought Adobe Premiere Pro license. Since the beginning I kept having problems with it only for it to completely stop working now. EDIT: I have received refund for my order so I guess the intent... See more

Rated 3 out of 5 stars

I’ve purchased a one year sub for Adobe suite in September. And then took the rights away. I’ve send an email without response. Want my money back! I will also send to Apple, since I’ve paid... See more

Company details

  1. Software Company

Written by the company

For over 3 years we have specialized in the development and sale of software in Europe, USA and Russia.


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

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3.2

All reviews

(1,443)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Good and quick service

Worked like they said, bank transfer took 2 days to get accepted and reviewed by the financial department. Got my adobe acrobat pro and works like a charm. I recommend the service

30 September 2022
Rated 5 out of 5 stars

Excellent support service

Recently contacted their support team and while it took a little time to solve my "problem", the assistant was definitely helpful.
PS: I would recommend to update the tutorials of activation, since it might make things unnecessarily confusing, wasting additional time from the support team.

30 September 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE ANYTHING FROM THEM

I wanted to buy Photoshop from them as they promised the software would be added to my personal account.

When I made the purchase, I was notified that I will have to join their organization account in order to use the software I bought which wasn't advertised before.

When I learned it, I asked for a refund right away as this is a misrepresentation of the product.

Support is also completely useless and I am still fighting to get a refund.

27 September 2022
Rated 5 out of 5 stars

It's not a scam!

I was so worried that this would be a scam, so I just tried the Illustrator subscription for €35,- and it just works! WOW, thanks Software Digitali!

28 September 2022
Unprompted review
Rated 5 out of 5 stars

Adobe Illustrator

Assistenza immediata e subito risolutiva. Operatore disponibile e cortese. Una rarità al giorno d'oggi.

27 September 2022
Unprompted review
Rated 1 out of 5 stars

Creative cloud license SCAM

The way they sell creative cloud licenses is very sketchy. Contacted Adobe directly to report this. The legal team is taking a look into the situation.

Contacted Digitali 2 times via e-mail to get a full refund including a full report on why the way they are selling these licenses is misleading.

No response, no money. Going via the legal way and reporting the transaction as a scam....

AVOID THIS WEBSITE.

12 September 2022
Unprompted review
Rated 1 out of 5 stars

Too good to be true

Beware! If you are already an Adobe Creative Cloud subscriber you will loose access to all your apps if you want to use apps purchased from Software Digitiali.
To access Adobe products purchased via Software Digitiali you will be forced to log out from your personal Adobe account and log in to the business account provided by Software Digitiali. I have requested a refund but they don't care. Not right.
Slogan on the website "100% Satisfied or Your Money Back." untrue!

25 September 2022
Unprompted review
Rated 5 out of 5 stars

These guys are Brilliant

These guys are Brilliant! Software works and is the real thing, save yourself a load of money on this one, Highly recommend and customer service is excellent they respond straight away and have great tech knowledge. I had a problem with my PC so bought a new hard drive they were great in getting adobe going on the new drive and really that was above and beyond as Id already downloaded it once.

26 September 2022
Unprompted review

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