Searching for EHR software was made easier as I could find a lot of information in one place. After somewhat disappointing initial recommendations, they got better with a little communication. I us... See more
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Based on reviews, created with AI
Software Advice simplifies software buying. Through 1-on-1 conversation and trusted insights, industry-specific advisors guide buyers to top software options in as little as 15 minutes (and it’s 100% free). Founded in 2005, Software Advice has helped nearly 900,000 businesses find the right software for their specific needs. Software Advice also features over 1.5 million verified user reviews to ensure people feel confident in their technology decisions. For more information, visit softwareadvice.com.
2500 Bee Caves Rd, 78746, Austin, United States
Replied to 95% of negative reviews
Typically replies within 1 week
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This was a one stop shop for me to research the options out there. An advisor helped us assess our needs and then suggested CRMs. This allowed us to narrow down our search.

Reply from Software Advice
Software advice was friendly, quick, and efficient. Ian was great. Thank you!

Reply from Software Advice
This organization appears to be deeply connected to Trustradius. They use exactly the same Review form - complete with exactly the same questions and options. Trustradius.com

Reply from Software Advice
Initial call was fine. I wanted advice on a short list of accounting software options I could look into. The after-effect is like signing yourself up for spam. Multiple auto sales emails every day from some of these companies. Plus multiple daily phone calls from vendors (even though I asked to receive only emails). Overall, I can't recommend and wouldn't use again.

Reply from Software Advice
Finding the right software on my terms and my schedule is a huge benefit.

Reply from Software Advice
Had a call with Ian this morning at 7:45 CST. Ian was great in every aspect of explaining different software's and which ones would benefit my business the most. Ian needs Employee of the Year

Reply from Software Advice
The advice given by them was useful, however DONT GIVE THEM YOUR PHONE NUMBER. After I spoke to one of their representative, I started getting Spam calls - as good as 50 calls a day, and when its a work phone, you cant not answer a call. So practically, I am answering spam calls the entire day. I even requested them to remove me if that was possible, but i believe that was too late.

Reply from Software Advice
I was reviewing Transaction Pro Software and was sent to the Software Advice website for pricing. I put in my information and immediately received a phone call. The gentleman I spoke with was very detailed in ensuring he understood what I was looking for and what I needed in the software. Once he understood what I wanted, he was sincere in saying it was not something they handled directly, and I could go directly to the Transaction Pro website and use their Live Chat feature to get the information I needed. He didn't try to change my mind, upscale me, or sway me toward a different software. His honesty, thoroughness, integrity, willingness to help, and directness impressed me. I will definitely use them again if I am looking for something that fits into their ballpark.

Reply from Software Advice
Software Advice does not solicit reviews from actual users, nor does it provide the opportunity for users to submit input. Therefore, reviews displayed on the website are entirely skewed toward b2b and purchasing office interests. Purchasing office interests do not necessarily reflect the ease of use for consumers or employees. In many cases a PO may be happy to save money with an inferior software product while employees or consumers suffer under software that is neither intuitive nor appropriate for the setting.

Reply from Software Advice
It offers a wide variety of software options, allowing users to find the best solution for their specific needs. The platform has a team of software experts who can provide personalized advice and recommend the best software options for each company. Additionally, it provides detailed and up-to-date information about each software, including features, pricing, user reviews, and more, making it easy to compare different options.

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Reply from Software Advice
My experience this company is great and sold out all pores

Reply from Software Advice
Software Advice did a great job of pre-selecting tools with a high probability of meeting our needs. Following up on the Sofware Advice Recommendations was a big time saver!

Reply from Software Advice
They took the time to call and ask me detailed questions about my needs and wants in software options that I had spent hours already trying to do myself. They then narrowed down the never ending list of options to be the best few that might meet my needs and had some of them reach out to me immediately. I honestly didn't think based on my own review that one option would fit, but after speaking with their sales person within a couple of days their pitch was exactly what I was looking to purchase!

Reply from Software Advice
Good advice for software selection options.
FastPIPE was the best fit for our current goals and objectives.

Reply from Software Advice
Software Advice helped us narrow down a huge pool of platforms/services to a handful applicable to us. They helped setting up demos. They were supporting us through the process with customized articles, reviews, findings, etc. that were very useful. They answered our follow-up questions, they checked-in to see how else they can help. The content on their website is very helpful to compare the products. I highly recommend them.

Reply from Software Advice
Contacted Software Advice for recommendations on accounting software. They were the top search result and seemed legit based on their website.
Left my contact information (phone number and email). Was quickly contacted by their representative and we spent some time (approx. 10 minutes) discussing my needs. Before providing recommendations "Software Advice" asked for my address and postal code. This seemed strange to me since Software Advice already had my phone number and the area code provides the region (for any specific pricing or licensing).
I informed the representative that I was uncomfortable providing this additional address information. At this point, I was informed that no recommendations can be given unless I provide the requested address information.
In summary: No advice from Software Advice - phone & email for potential use in spamming - time wasted
Edit: Within 3 hours of posting a review on TrustPilot, a representative from Software Advice contacted me by email with an apology and explanation. Furthermore, I was provided with software recommendations.
- Thank you for caring about your brand (impressive). And thank you for your recommendations.

Reply from Software Advice
I was contacted immediately with several software companies.

Reply from Software Advice
I occasionally need advice on legal software and the advisors at Software Advice are always professional and helpful. Great user experience- good follow-up.

Reply from Software Advice
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