Softsfeel Reviews 218

TrustScore 1.5 out of 5

1.7

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Rated 5 out of 5 stars

I have problem with back of my right foot heel have tried hoka jackshibo and many of other shoes have spent 300 dollars trying find something that my feet doesn't hurt after working all day but no... See more

Rated 1 out of 5 stars

If it would allow “ZERO” I would select it. Incomprehensible communication. No relevant updates. Tracking that doesn’t work. Supposedly delivered well after the expected date but I’ve never rece... See more

Rated 1 out of 5 stars

Toe insert liner came off after about 5 wearings. After many emails to customer service and sending requested photos, they offered 20% credit, then 30% credit. I filed a complaint with MasterCard bank... See more

Rated 1 out of 5 stars

Ordered two seperate times wrong sizes sent twice and last order sent one pair short Very unprofessional , at first refused to take back the wrong size,then stated yes you got all your order , then f... See more

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1.7

Bad

TrustScore 1.5 out of 5

218 reviews

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Rated 5 out of 5 stars

Wonderful comfortable shoes.

I just love how comfortable your shoes are and all amazing colors. I always get compliments on them and will recommend them to everyone. Thank you for these amazing shoes. Many blessings sent your way thanks again Christina Gomez.

3 March 2023
Unprompted review
Rated 4 out of 5 stars

10 wonderful and 2 sad shoes…

I bought 12 pair of shoes and 10 pair are wonderful and wear great, relief foot pain, and my feet don’t get tired. However when I switched to the different shoe style those were too tight and I had to give away because return too expensive.

19 September 2023
Unprompted review
Rated 5 out of 5 stars

Shoes of many colours.

I bought my first pair of Softsfeels, lived them and have consequently purchased 4 more pairs. The cushion sole helps my arthritic knees and I can walk quite far. I, highly, recommend this product.

5 April 2023
Unprompted review
Rated 1 out of 5 stars

What a Crock!!!!!

The claim as these are walking shoes and that a nurse can stand all day. There was no insole support, no arch support, plastic was hard. The claims they make regarding these shoes are lies. DO NOT PURCHASE!!

15 September 2023
Unprompted review
Rated 1 out of 5 stars

The worst customer service I've ever…

The worst customer service I've ever come across. Don't buy from them!!! They are Chinese and have Chinese standards. Don't fall for it, even though they use .au they are not in Australia, it's a trick that a lot of Chinese businesses use to fool customers and they won't return your money, if they mess up your order.

16 September 2023
Unprompted review
Rated 5 out of 5 stars

I bought a pair and it was the wrong…

I bought a pair and it was the wrong size but that was my fault I should’ve bought a couple of sizes bigger than my regular sneaker size. So I ordered another pair two sizes bigger than my regular sneaker size and they fit perfect. I am a school bus driver and I couldn’t find the comfortable pair of sneakers so I tried these and I turned around and bought myself a second pair and my husband loves them to and got two pairs for himself. And I ordered a pair for my mom and she loves them. And my sister ordered a pair for herself and says she loves them so she is going to order a pair for her husband. My whole family loves them and they are sticking with them every time they need sneakers.

28 February 2023
Unprompted review
Rated 1 out of 5 stars

The last shoes

The last shoes, I’d got were too small. Could not return them. Not worth buying, if I can not get the right size.
Stalla

14 September 2023
Unprompted review
Rated 2 out of 5 stars

No cushion feel at all!!

These are by no means comfortable for all day wear! I usually wear Skechers with extra padding and they are way more soft on my feet! I'll be going back to those. Softfeels gave me busters on my toes from the position my arches are in. No cushion effect on heels either

14 September 2023
Unprompted review
Rated 4 out of 5 stars

First pair I bought for great

First pair I bought were great. Second pair way too small. Third pair after a discount fit but are tight!!!!! Hope they stretch. None fit like the first pair and there is no size anywhere on these shoes so u don’t know what size u r getting!!!!!!!!!

20 August 2023
Unprompted review
Rated 5 out of 5 stars

Great shoes

I’ve had nothing but a really great experience each time I’ve purchased shoes from them! They really do help with my neuropathy and I’m so grateful for that!!!

5 February 2023
Unprompted review
Rated 1 out of 5 stars

This is an irresponsible company

This is an irresponsible company, as far as I am concerned. I truly wish I had read these reviews prior to making my purchase. They shipped my shoes to the wrong address and then had the audacity to ask me to go retrieve it!!! I paid for shipping to MY HOUSE, not to a stranger's house. They wouldn't resolve my issue. They sent me a picture of the package and it didn't even have my address on it. I would NOT recommend anyone purchasing anything from this ridiculous company.

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Great

This was a very good purchase I enjoyed the shoes they are very comfortable I experience no pain that she's are very comfortable I get so many compliments on how nice they look thank you guys very much

12 July 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Me and my husband both have neuropathy and theses shoes have absolutely changed our daily activities for the better we love them would buy them again just wish they got to us quicker

12 September 2023
Unprompted review
Rated 4 out of 5 stars

Yes I will order Again VERY COMFORTABLE!!

ordered 1 pair to big gave to a friend 2nd pair accidentally to small luckily right size for my wife finally 2 pair perfect size for me but the shoe strings on 1 pair were messed up had to buy more but for price they seem to be lasting & are very comfortable much more than the shoes at the shoe places now that have memory foam & if you don't replace monthly you're toes turn purple these shoes are great for walking & every day.

12 September 2023
Unprompted review
Rated 2 out of 5 stars

I ordered a pair of shoes and size was…

I ordered a pair of shoes and size was right they felt great. Ordered the same size again and received the wrong size. they told me I could get 30% back or return them to China at my cost. before i received my second pair that didn't fit I had ordered another pair. They fit okay but aren't as comfortable as the first pair. The production is not consistant. These shoes didn't do anything for my neuropathy.

31 August 2023
Unprompted review

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