Have been using the software for years now. The software has been path defining in its genre with its clean, intuitive and uncluttered interface (which coincidentally everyone else is trying to do tod... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had been looking for an app that could seamlessly put movies, music and such on my iPhone. After stumbling on Waltr2 I haven't looked back, it's a fantastic bit of software that just works. Suppo... See more
Company replied
I use Softorino YouTube Converter to download educational YouTube videos to show to my classes. I find it much easier to download a video and add to my slide presentation than to have a link, which t... See more
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In general Softorino software are excellent! Really !! But...obviously sometimes our computer OS might have an update that makes things more dificult for any app to adjust. When this happens I was... See more
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Company details
Information provided by various external sources
Softorino creates the best software and easiest iTunes alternatives for pushing music, videos, books, ringtones & more into iPhone.
Contact info
United States
- softorino.com
4.5
Excellent
429 reviews
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great app and support!
I love the app Folder Colorizer and when I had a question the softorino support answered super kind and handled my issue smoothly.
26 January 2026
Unprompted review
Reply from Softorino
Hi F.D.! Thanks a lot for the kind words. We’re really happy you’re enjoying Folder Colorizer and that our support could help you out. Always here if you need anything.
Awesome support for an awesome app
Awesome support for an awesome app. Great company to deal with. Excellent experience all the way around.
25 January 2026
Unprompted review
Reply from Softorino
Hi Paul! Thank you so much. This really means a lot to us. Glad everything went smoothly and that you had a great experience.
Great apps and excellent support
Great apps and excellent support. I have been using softorino for over 5 years on Mac and windows.
26 January 2026
Unprompted review
Reply from Softorino
Hi Ronnie! Thanks for being with us for so many years. We really appreciate your trust and are happy to hear the apps and support are serving you well on both Mac and Windows.
They solved my problem
25 January 2026
Unprompted review
Reply from Softorino
Hi B Dennis! Glad to hear that. Happy we could help and get things sorted for you.
The response was swift
The response was swift. Although it got resolved almost by itself, the attention given by the support team was amazing.
23 January 2026
Unprompted review
Reply from Softorino
Hi Guido! Thanks for sharing this. We’re glad the team could jump in quickly and give you the attention you deserved.
As always
As always, the customer service is top-notch.
Special thanks to Chloe.
22 January 2026
Unprompted review
Reply from Softorino
Hi Serg! Thank you for the kind words. We’ll be sure to pass this on to Chloe. She’ll really appreciate it.
Complete nightmare and false advertising
Complete nightmare. Bought PC World promotion bundle of all apps after being assured by Softorino transfer of music from iPad to mac was supported. Could not activate software for over 24 hrs because codes were not sent to Softorino. Had multiple dwnld and activation issues to finally get apps loaded. Most are useless. The one I needed, AltTunes for Mac is not available "coming in future". Wasted my time and $. Company rep lied to me.
22 January 2026
Unprompted review
Reply from Softorino
Hi Brent! Sorry about this. That sounds really frustrating, and we get why you’re upset.
We’d like to take a proper look at what happened and help you sort this out. Please contact us at support@softorino.app, or reply to the email you already got from us, so we can check your case and see what went wrong. We’re happy to help and try to make this right for you.
WORST activation system and VERY LATE support
UPDATE 01/28/2026: I increase the review to 3stars, because 8 days later, support finally replied and after some emails issue was resolved after 10days. However I still think relying only on an email without the possibility to login directly is not a solid solution for activations.
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Maybe apps are nice. I use it only for Colorizer in Windows. I have the Universal License and I am a customer since 2018. I have always had issues with their Activation System. I am waiting for hours for an email to arrive to manage my account. This is outreageous.
Now I am waiting for days.
Support is NEVER ANSWERING. Just a notification that they received my email request.
The WORST activation system by far.
Suddenly it asks me to activate AGAIN. And now I am unable to reach my account because their email with the "magic link" to reach my account, never arrives and their support NEVER responds.
18 January 2026
Unprompted review
Reply from Softorino
Hi Maya! We’re really sorry for the frustration this caused and for the long wait you experienced. That’s not the experience we want any long-time customer to have, especially someone who’s been with us since 2018.
Our support team will reach out to you directly as soon as possible to help resolve the activation issue and make sure you can access your account without further delays. Thank you for your patience and for updating your review. We truly appreciate you sticking with us while this gets sorted.
Failure to launch
I was in constant, constant, and constant contact with Softorino for 4 months trying to get the new version of SYC PRO to work. The new version is an operational departure from the previous version that I was used to. Clearer instructions on how to operate the product is necessary to avoid frustration for both the user and the support team which was very diligent and patient in trying to enable the product.
19 January 2026
Unprompted review
Reply from Softorino
Hi David! Thanks for sharing this and sorry for the frustration you went through. We really appreciate your patience and the kind words about our support team.
We’d love to look into your case more closely and help get everything sorted for you. Could you please share the email address you used when contacting us, or reach out directly to our support team at support@softorino.app? That way we can review your setup and guide you step by step to resolve this as effectively as possible.
Looking forward to helping you get SYC PRO working the way it should.
Softorino is a great software
Softorino is a great software. I would definitely recommend it.
13 January 2026
Unprompted review
Reply from Softorino
Hi JC, thanks a lot for your great feedback! Really happy to hear you’re enjoying Softorino software :)
Helpful customer support
I have had a lot of difficulties with activating the software and still don't understand why I am sometimes prompted to re-activate it when the license is still active. However, the support did a great job and explained all the steps to activate it.
14 January 2026
Unprompted review
Reply from Softorino
Hi Miriam! Thanks for sharing this. Activation can be confusing at times, so I’m really glad our team could explain everything clearly and get you set up. If anything comes up again, just let us know 🙂
The answers you recieve are very…
The answers you recieve are very helpfull, so it’s easy to solve any problems that you have by using or activating the apps!
13 January 2026
Unprompted review
Reply from Softorino
Hi Reinier! Thanks a lot for the kind words. Happy to hear our answers helped you solve things quickly and easily.
The Softorino team always comes through
The Softorino team always comes through with the right solution to keep the apps working!
12 January 2026
Unprompted review
Reply from Softorino
Hi Alan! Really appreciate this. Glad the team could find the right solution and keep everything working for you.
I love the VERY useful software that…
I love the VERY useful software that Softorino offers and have really used it a lot over the years, and continue to use it now… I really think their software collection is a “must have”.
Also, when it comes to needing support, they’re ready to help promptly as needed. Thanks for a great experience when I needed help 🙂
8 January 2026
Unprompted review
Reply from Softorino
Hi Christine! This is great to read. Thanks for using our apps for so long and for the kind words about our support team. Happy we could help when you needed it 🙂
Reply from Softorino
Hi Julia! Thanks for the feedback. Glad we could help quickly and leave you satisfied.
Great support from Darnell who was…
Great support from Darnell who was quick to respond and resolve my issue. Softorino make great apps that helps me in my part time business
6 January 2026
Unprompted review
Reply from Softorino
Hi Kerry! Thanks for sharing this. I’ll make sure Darnell sees your kind words. Really happy the apps help you with your business.
Class Act.
I didn't need Softorino's software any longer but got charged with an auto renewal subscription. I cancelled the subscription and Softorino refunded my subscription fee which I appreciated a lot.
6 January 2026
Unprompted review
Reply from Softorino
Hi Ed! Thanks for your understanding. Glad we could sort this out quickly and make things right.
Reply from Softorino
Hi Kyle! Thanks for the review. Happy we could reply quickly.
quick and friendly support
quick and friendly support
great experiences with customer service!
28 December 2025
Unprompted review
Reply from Softorino
Hi Jordy! Thanks a lot. Great to hear you’ve had good experiences with our support team.
Solution over time
Although I understand the need to be sure whoever is Activating a license is a paid subscriber, I found the process confusing. It took several days of downloading and activating the wrong program, and asking for support before finally getting what I needed. An exchange of screenshots was the magic key to the final solution to my particular problem.
5 January 2026
Unprompted review
Reply from Softorino
Hi Anna! Thanks for the detailed feedback. The setup can feel confusing at first, so I’m glad the screenshots helped get everything sorted in the end. Appreciate your patience.
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