Scam!!!
I feel into the trap of not reading on here first and ended up getting scammed. Lucky is used paypal and was able to get a refund! terrible why are these people shut down!!
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I feel into the trap of not reading on here first and ended up getting scammed. Lucky is used paypal and was able to get a refund! terrible why are these people shut down!!
Well what can I say.. My order still hasnt arrived. Its been 2 years since I have placed my order lol
I have tried to reach out to this store multiple times over multiple months/years at this point. They will just ignore you and take your money :) Stay away
Only received one item from my order. Contacted on email and Instagram with no response. Had to file a PayPal claim to get a refund.
You should avoid this company.
Goods did not arrive and zero communication.
Similar experience to other reviewers.
- Placed order 11 Aug
- Chased order by email 7 September 22 - no response
- Order chased again by email 3 October 22 - no response.
TBF Paypal refund was immediate on 10 Oct.
As many others, I wish I had read the reports here before placing an order. After one month of waiting, yet to receive any confirmation that the item, that supposedly was in stock, has been shipped as well as multiple communication attempts from my side to their three different email accounts, contact form on the website and Facebook, all of which was ignored, I had to go back to my bank to dispute the charge.
This company is a complete scam. They will take your money and then you will never hear from them again. Someone in the UK should report them to the authorities so that they can be shut down.
(remember to also check the reviews of softkittyclothing.com, it is the same company but I guess they changed URL such that people would not notice all the reviews)
I have tried contacting yourselves countless times. My order #23681 that I placed on the 18th of November has still not arrived. I would like a full refund, I have been more than patient and have tried contacting you multiple times across many different platforms. All of my messages have been ignored :(
looks like this scam business has stolen my money
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