I had a good experience at sofology in York. The staff are polite and respectful. They helped us when we needed more information and didn't pressure us in getting a sofa.
Company replied
Location
Switch locationClifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB
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See what reviewers are saying
Had an outing to Sofology last week. Lovely sofas available and we weren't actually looking for a sofa for us. We got talking to our onsite expert and walked out with a newly purchased sofa. Lovely pe... See more
Company replied
James made what could have been a very stressful experience into one that was very pleasant. He answered everything I needed to know and a lot more besides. He was professional, helpful and friendly... See more
Company replied
Great sofa , was delivered in 2 weeks due cancellation from another customer. Only 3 stars though, as the £40 leather care pack wasn’t delivered with the furniture, and 3 weeks on, we’ve heard nothi... See more
Company replied
Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, United Kingdom
4.8
Excellent
2K reviews
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Had exactly what I was looking for
Had exactly what I was looking for. Great staff and very informative
18 September 2026
Reply from Sofology - York
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I had a good experience at sofology in…
I had a good experience at sofology in York. The staff are polite and respectful. They helped us when we needed more information and didn't pressure us in getting a sofa.
16 September 2026
Reply from Sofology - York
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Reply from Sofology - York
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - York
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Nice and professional
13 September 2026
Reply from Sofology - York
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
I liked how the staff left us to look…
I liked how the staff left us to look around without pestering us and said just ask if you need help.
12 September 2026
Reply from Sofology - York
Thank you for awarding us 5 stars Mr Morland.
the staff were very good
15 September 2026
Reply from Sofology - York
Thank you for awarding us 5 stars.
Brilliant staff cant fo enough for you…
Brilliant staff cant fo enough for you , explain every thing ⭐️
14 September 2026
Reply from Sofology - York
Thank you for this great review Carol
Reply from Sofology - York
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Helpful staff
Helpful staff, fantastic furniture. Second purchase from Sofology and they are consistently excellent.
9 September 2026
Reply from Sofology - York
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great experience and Timothy Jones was…
Great experience and Timothy Jones was excellent.
5 September 2026
Reply from Sofology - York
Hi there, thank you for your review. Another great review for Timothy, we will make sure to pass this on! Have a nice day.
Relaxed showroom experience
Relaxed showroom experience, non pushy salesman with good knowledge of products and good customer service
7 September 2026
Reply from Sofology - York
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - York
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent experience
Had an outing to Sofology last week. Lovely sofas available and we weren't actually looking for a sofa for us. We got talking to our onsite expert and walked out with a newly purchased sofa. Lovely people know there job. Wallet is a little lighter but hopefully will be on a new sofa for Christmas.
6 September 2026
Reply from Sofology - York
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Please arrange my delivery
Please arrange my delivery. I have tried to get through twice on the phone and given up. The link would not work when I tried it. I was expecting a call back to arrange delivery and still am.
31 August 2026
Reply from Sofology - York
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
As soon as we walked into the store at…
As soon as we walked into the store at Clifton moor, Tim greeted us and looked after us making sure we choose the right sofa
He was very patient and friendly and so were all the staff 😊
Thank you Tim (Tom Jones ) 😂
We can’t wait to get our sofa now
Thank you Deb & Dim
29 August 2026
Reply from Sofology - York
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - York
Hello, thank you so much for your review. We are so happy to hear this!
very nice service in York
31 August 2026
Reply from Sofology - York
Thanks for this fabulous review. We appreciate you sharing it with others!
We had a good experience with …
We had a good experience with friendly helpful staff and were given plenty of information to help choose our sofa and chair
29 August 2026
Reply from Sofology - York
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Great experience in store with Tim who…
Great experience in store with Tim who was so helpful & professional!
20 August 2026
Reply from Sofology - York
Hi there, thank you for your review. Another great review for Tim, we will make sure to pass this on! Have a nice day.
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