Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... See more
Company replied
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
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Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... See more
Company replied
well what can i say ,the customer care was brilliant Rob was looking after us we had tea walking around making our choice of which sofas to pick from, we choose and Rob went through every single proce... See more
Company replied
Myself and my partner were very impressed at how welcome the staff made you feel. Kevin was especially helpful when guiding us through the range of sofas available in store. Great experience and can’... See more
Company replied
Very nice experience. Found the perfect sofa and much less than we expected given the good reputation and quality Sofology are known for. Excellent sales person Rob. Thank you.
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, United Kingdom
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Had a nice day looking at all the different styles of sofa's and chairs.
Three piece suits.
Finally came to a difficult decision of which sofa caught our eye.
Myself and husband agreed on the illnois 2 seater sofa with the console's, in the colour Latta in a mottled fabric. Saad talked us through all the details of the sofa and explained the guarantee of the frame work, and protection cover for the material and fabric. Saad was extremely knowledgeable. Saad knew all the information regarding the styles and details of all the sofas. We enjoy our time at sofology and ordering our new suit. We can't wait now to receive this furniture.

Reply from Sofology - Thurrock
Thanks to Jon at lakeside store for making our visit so good, He explained everything and showed us every type of sofa we wanted. not rushing through anything, making sure what we had was what we wanted. again thank you Jon

Reply from Sofology - Thurrock
Teresa Odonoghue was great and made the whole process very easy so many thanks to her.

Reply from Sofology - Thurrock
Del was incredibly helpful and made the buying experience super easy

Reply from Sofology - Thurrock
Steve was fantastic helping us choose our new sofa today. He was very patient, not pushy at all, and took the time to show us multiple options that would work for our room and space. It was a day I was honestly dreading, but Steve made the whole experience so much easier and actually enjoyable. Thank you for all your help!

Reply from Sofology - Thurrock
Jon was amazing at helping us purchase our new sofa, he really knew his stuff and was very friendly.

Reply from Sofology - Thurrock
We were instore over 2 hours .We were helped by Fern who helped us with everything we asked for very professionally. We purchased a sofa and footstool. Very happy with the service we were given.

Reply from Sofology - Thurrock
Thank you for a smooth and excellent purchase Rob

Reply from Sofology - Thurrock
Impressed the range of leather sofas and the optional additions. Served by Rob who we found really helpful in making our decision on visit to lakeside store. Very knowledgeable in ranges available and what best suited our requirement.

Reply from Sofology - Thurrock
Great service from Rob at the Thurrock store. Very helpful and knowledgeable. Easy process buying our sofa. Thank you

Reply from Sofology - Thurrock
Steve at thurrock was excellent explained everything well would definitely recommend

Reply from Sofology - Thurrock
Jon in the Lakeside store was extremely knowledgeable, polite and far from the the usual 'hard sell' approach you may experience in other furniture chains. Highly recommend this guy should anyone be in the store, a credit to his team!

Reply from Sofology - Thurrock
Friendly and helpful sales assistants Rob and Jon.
Showroom bright,set out well. Large selection of sofas.

Reply from Sofology - Thurrock
Really patient service from the store as we chose, changed our mind and changed our mind again!
Thanks for Rob for his patience! We got there in the end!

Reply from Sofology - Thurrock
Amazing service from saad, really helpful and buying was a simple straight forward process

Reply from Sofology - Thurrock
Ameet went above and beyond to help us make the right decision

Reply from Sofology - Thurrock
The way Jon met us at the door, explained the lay out of the store then kept an eye on us from a distance (not follow us closely around the store which makes us feel edgy), but was always there to offer advice when needed. He dealt with us in a professional manner but still made us feel comfortable. He also makes a good cup of tea.

Reply from Sofology - Thurrock
Ameet was brilliant, low key and very professional. Your store is far better stocked and displayed than your competition all round great experience.

Reply from Sofology - Thurrock
Jon from Thurrock was very helpful. We had two small kids with us but Jon was great, explained everything concisely and helped us choose our sofa.

Reply from Sofology - Thurrock
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