Sofology - Speke Liverpool Reviews 

2,018
•
TrustScore 5 out of 5

4.9

New Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

This is the 2nd time I have completed I won’t be doing a third. I was happy with service I as given from explaining the measurements, cleaning and delivery thank you K.

Company replied

Rated 5 out of 5 stars

Gary was spot on made the experience really easy and positive for us, this was our first sofa and he helped us envisage it really well

Company replied

Rated 5 out of 5 stars

Lauren at Solofology Speke was great, she gave me time to have a wander around the store before I came back to the Alder sofa I had chosen, she was also patient whilst I decided if I wanted to add a f... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took th... See more

Company replied


Company details

  1. Sofa Store
  2. also in
  3. Furniture Accessories
  4. Furniture Store
  5. Home Goods Store
  6. Living Room Furniture Store
  7. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

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4.9

All reviews

(2,018)

14,619 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful, patient & understanding

Peter in the Speke branch was really helpful and super patient with us being such an indecisive couple.

12 October 2025
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Reply from Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Quick and easy to order

Stephen was very helpful and friendly. Answered all of our questions and was very thorough with everything. Thank you so much!

12 October 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Staff were brilliant

Staff were brilliant, both Rebecca's and Anita.

11 October 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Helpful staff name of the person…

Helpful staff name of the person helping was Stephen from the Speke branch

10 October 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 4 out of 5 stars

No pressure

Proffesional no pressure sale

6 October 2025
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Reply from Sofology - Speke Liverpool

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

Stephen Wood was very patient and kind…

Stephen Wood was very patient and kind to me as I really struggled with choosing the colours of my couches. He talked me through the sales/ payment/ delivery process really clearly.

6 October 2025
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Reply from Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Excellent experience

We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took the time to really understand what we needed, guided us through all the options, and made sure every detail was covered.

Her professionalism and patience made the whole process easy and stress-free, and she went above and beyond to make sure we were happy with our choices.

5 October 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

What an amazing review, thank you so much for taking the time to write this 😊

Rated 5 out of 5 stars

Great service

Peter was fantastic throughout.

4 October 2025
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Reply from Sofology - Speke Liverpool

Thank you for sharing your experience!

Rated 5 out of 5 stars

Anita was so helpful

Anita was so helpful - we’ve been in several times over the past few months and she’s known just when to step in and when to leave us to leave us- thank you!

7 October 2025
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Reply from Sofology - Speke Liverpool

Thank you for taking the time to share your experience :-)

Rated 5 out of 5 stars

Friendly helpful and sorted us with a…

Friendly helpful and sorted us with a fabulous suite (Shaun) quality 👌🏼

6 October 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Great

We went into the Liverpool speke store and were greeted by Ste, he was very friendly and polite, not pushy. Showed us the different types of sofas we stated we were looking for and gave us the prices. Very helpful!

1 October 2025
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Reply from Sofology - Speke Liverpool

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Help in the shop from Anita .

Help in the shop from Anita .
very helpful , and know products .

4 October 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. We have bought our last 4 sofas from here.

5 October 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Great service

A lovely service given to us.

5 October 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Great in-store service.

Lauren was lovely. Very helpful and very patient.

30 September 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent customer service 👏

We went to look for a new suite in Speke, Liverpool. There are 4 popular furniture shops there, so we intended to go in all of them. First was Sofology, we were that impressed, we didnt bother with the rest. Steve was lovely, his whole approach was just right, he welcomed us, introduced himself and told us to give him a shout if we needed help. He later came back and we explained what we were looking for. He was really professional and so helpful. He let us take 4 material samples home, we were back within 2 hours and placed an order.
If Steve had come and mithered us or followed us round, it would have been different, but as I say he was bang on with his service. Well done Steve, give that man a pay rise

23 September 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Great sales man

Great sales man, really easy going and quick and easy payment set up

19 September 2025
Sofology - Speke Liverpool logo

Reply from Sofology - Speke Liverpool

Hi there, thanks for your 5-star review, we really appreciate the feedback!

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