Sofology - Royton Oldham Reviews 

We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :)
Can’t wait to receive sofa now!

Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really appreciated. When I finally decided what I wanted, Millie was incredibly helpful. She is a lovely young woman and made the whole experience completely stress free. I later changed my mind from fabric to trusty leather as I went for the allure with the heated lumbar seats and built-in speakers. Dan (the manager) was helpful over the phone incredibly easy to rearrange my order.
I am pleased with there service, thank you Millie and Dan kind regards Denise O’Loughlin

Excellent customer service. We have purchased goods from this store on several occasions

Very knowledgeable and helpful. Did not try to rush me and I’m very happy with my choose.

Had great help from Hannah she was very helpful when I was choosing my sofa answered all my questions

Very helpful staff and very knowledgeable we were not pressured to make a purchase

Lovely friendly staff that don’t follow you around while you’re browsing

Thank you so much, Diariou, for going that extra mile, your customer service was exceptional! xx

Staff were very welcoming and knowledgeable of the products
Irma was especially attentive helpful and patient

Amazing experience again! Third sofa we have bought with sofology! Staff are great!

The sales assistant was brilliant 👏

He was so helpful couldn't ask for any better customer service. Love coming to sofology for my new sofas.

The staff were absolutely wonderful. We’ve been in many times (I’m very indecisive!) and every time we were treated well and the staff were so helpful and kind. The day we bought our sofa they opened the store early for us and made us a brew. They were informative and patient. Honestly a lovely experience.

I had a problem with the leather on the arm rest of my leather sofa. The surface had peeled off on patches. They sent a "technician" round who examined the issue. I was contacted by Sofology who claimed it was "accidental damage!!!! So I have apparently damaged the armrest by resting my arm on it!! They want £99 to come and repair a sofa which is less than 12 months old. Unbelievable. Be aware the warranty is not worth the paper it is written on as they will try to weasel their way out of fixing problems on their products or squeeze more money out of you. My last leather sofa lasted for 20 years with no problems. Disgraceful.

Really good choice of different sofas and good staff

Great guy and process

Great friendly staff, no pressure sales. Helpful advice very pleasant experience

Service was good and friendly

Had a brilliant experience at your Oldham store with Paul will definitely recommend to our family and friends well done 😀

Friendly, knowledgeable staff