Sofology - Preston Reviews 2,474

TrustScore 5 out of 5

4.9

Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY Preston, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... See more

Company replied

Rated 5 out of 5 stars

There was so much choice! Even better, the staff were available but introduced themselves then left us alone to wander around and try all the sofas out. When needed' they answered questions, but they... See more

Company replied

Rated 5 out of 5 stars

We bought our sofa from sofology in Preston and the two staff members who helped us were super helpful and knowledgeable (Jay and Mo). We wanted to see the different foot stool options but both weren'... See more

Company replied

Rated 5 out of 5 stars

Good and big store, variety of options to choose in sofas, neatly and well placed for demo. The high-resilience foam cushions are firm yet comfortable, the solid hardwood frame feels incredibly sturdy... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY, Preston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

DxD sofa purchase

We we enjoyed our time at the store .Luke was very helpful couldn't have had a better sales person .thank you

22 January 2026
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Reply from Sofology - Preston

Thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

The advisor was very knowledgeable…

The advisor was very knowledgeable about all products. She sent us an email link to look at the sofa at home. She showed us all the ones we think best suited our space and requirements.

18 January 2026
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Reply from Sofology - Preston

Thank you for sharing Paula :-)

Rated 5 out of 5 stars

Doreen

Doreen, a very polite and professional lady, sorted us out with two lovely sofas when we went in for one

20 January 2026
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Reply from Sofology - Preston

Thank you Adam :-)

Rated 5 out of 5 stars

A very happy customer

Luke from Sofology Preston was extremely professional, friendly, and helpful throughout our visit. He took the time to understand our needs, answered all our questions patiently, and explained the options clearly without any pressure. His knowledge and approachable manner made the whole experience smooth and stress-free. We felt well supported in making the right choice and would definitely recommend Luke to anyone visiting Sofology Preston.

18 January 2026
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Reply from Sofology - Preston

Thank you so much for sharing such a lovely review.

Rated 5 out of 5 stars

Luke was really helpful

Luke was really helpful and informative while let still giving us the time and space to consider our options properly. Really supportive without any of the pressure sales nonsense.

17 January 2026
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Reply from Sofology - Preston

Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

First new sofa

Served by Luke who was very friendly and knowledgeable. Made the whole transaction a pleasure.

16 January 2026
Unprompted review
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Reply from Sofology - Preston

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Excellent service from Amanda She…

Excellent service from Amanda She answered all our questions and helped us make our decision without feeling pressured

12 January 2026
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Reply from Sofology - Preston

What an amazing review, thank you so much for taking the time to write this 😊

Rated 5 out of 5 stars

Good service

15 January 2026
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Reply from Sofology - Preston

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Brilliant friendly sales staff showed…

Brilliant friendly sales staff showed us exactly what we wanted no pressure no messing highly recommend

15 January 2026
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Reply from Sofology - Preston

Thank you for your great review ⭐
We’re so pleased to hear our team were friendly, helpful, and made finding exactly what you wanted easy, with no pressure at all. Your recommendation really means a lot to us. Thanks again for choosing us, and we hope you enjoy your purchase! 😊

Rated 5 out of 5 stars

Greated nicely on arrival by a member…

Greated nicely on arrival by a member of staff and then Gary the store manager helped us with everything we needed and give us an answer to every question we had if he hadn’t already covered what we needed to no already
All went really smoothly and didn’t feel pressured in anyway which is a big thing for us

Thanks andy and kath

10 January 2026
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Reply from Sofology - Preston

We are pleased that your visit to the store was a positive one Andrew. Thank you for sharing.

Rated 5 out of 5 stars

Fantastic experience, nothing was too much trouble for Gary and Doreen

Its an expensive purchase, a new suite, but Doreen and Gary made it a great experience. Doreen was so knowledgeable and wasn't pushy like other sales staff in other stores. She helped when we needed it and gave great advice, but gave us time to come to our own decision.
When we had an issue and had to go back to make some changes to our order, Gary went above and beyond with his colleague and moved furniture around in the store so we could experience the exact configuration we wanted. Nothing was too much trouble from the in store staff. I would recommend them to anyone. Fantastic experience and really great service.

10 January 2026
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Reply from Sofology - Preston

Thank you for awarding us 5 stars Mr Harrison-West!

Rated 5 out of 5 stars

Jay was fantastic at dealing with our…

Jay was fantastic at dealing with our purchase from start to finish.
Very knowledgeable on the products. A credit to the company.

11 January 2026
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Reply from Sofology - Preston

Hi there, thank you for your review. Another great review for Jay, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

We spoke to Mohammed from Sofology at…

We spoke to Mohammed from Sofology at the deepdale retail park in Preston when we went to confirm and order our sofas on Saturday 10th January 26. He was extremely helpful and very knowledgeable. Everything was dealt with in a quick and efficient manner.

10 January 2026
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Reply from Sofology - Preston

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Mo was absolutely brilliant

Mo was absolutely brilliant. Genuinly cant thank him enough for all his help, whether it was the look or the finish i was looking for he took the time to understand and advise, nothing was to much trouble. Just a great overall experience from start to finish. Thankyou Mo!

5 January 2026
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Reply from Sofology - Preston

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

I can honestly say that Mo was…

I can honestly say that Mo was brilliant. He was there without bothering us but on hand to answer questions. He made us a lovely cup of tea while we sat on the sofa that I was interested in. Needless to say I bought it.

5 January 2026
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Reply from Sofology - Preston

Thank you for taking the time to give us your feedback. 😊

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