Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service v... See more
Company replied
Location
Switch locationUnit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
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Environment was first class, felt relaxed and anything but pressured throughout my experience. Daniela was friendly and listened to our needs and my partner also felt the same. Such a chilled out team... See more
Company replied
Great service from the team member, Shirley. She discussed what we needed and gave us an option that was perfect for the space and our lifestyle. One which we would not have looked at had she not ment... See more
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The initial visit to the shop went well, I thought. I decided to take 0%finance so that was submitted. I did as I was instructed and submitted identity verification as soon as I got home. I wa... See more
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Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, United Kingdom
4.9
Excellent
3K reviews
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Portofino corner sofa …
The lady Alison and Manny the manager were lovely we looked at the corner group on Sunday went home measured it in our living room bought it on the Monday.
Many thanks, to think I was only having a look but when u know u like something u buy it 😂
29 December 2025
Reply from Sofology - Kirkcaldy
Thank you so much for taking the time to share your feedback with us.
Friendly customer service
Friendly customer service, enough time to wander on our own but advice close to hand if needed.
Great selection of sofas.
We bought with confident on our choices. Helpful advisor.
28 December 2025
Reply from Sofology - Kirkcaldy
Thank you for sharing your experience :-)
Staff friendly gave us time to view.
27 December 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Alison took her time to explain…
Alison took her time to explain everything very clearly
26 December 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Shirley was a great help!
Shirley was a great help, really chatty and enthusiastic about our choices and on the ball throughout the whole sales process!
26 December 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service and all,of our…
Great customer service and all,of our questions and queries were answered.
26 December 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really easy process very helpful team
Really easy process very helpful team, let us take the colour swatches home to see what it would look like in situ
26 December 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very pleasant helpful and knowledgeable…
Very pleasant helpful and knowledgeable member of staff which made the purchase easy and straightforward.
22 December 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
Went in had a good look around nobody…
Went in had a good look around nobody pestering us ,picked a sofa got served by a lovely male assistant ,very helpful all done and dusted I under an hour of entering the store ,very pleasant experience. Thankyou
20 December 2025
Reply from Sofology - Kirkcaldy
Amazing review, thank you for taking the time to share!
Great customer service in Kirkcaldy
Great customer service in Kirkcaldy, love my sofa
9 December 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Met with Blair who was very helpful and…
Met with Blair who was very helpful and had all the answers to my questions.
Ordered and all set up for delivery in next 12 weeks. No issues at all.
5 December 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
Lawrence
Lawrence, the sales manager just a genuine guy. Very knowledgeable and honest. He knows his stuff. Dude pushing 66. I recruit him in a heart beat
6 December 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
We had a lovely visit in store and were…
We had a lovely visit in store and were met by Lawrence who was kind, friendly and an expert in his field. No pushing to buy a sofa and given plenty of time and patience when deciding on the sofa and colour.
5 December 2025
Reply from Sofology - Kirkcaldy
Hello Mr Guthrie, thank you for taking the time to leave a review about your positive experience with Lawrence at the store in Kirkcaldy. We're delighted to hear that you received excellent customer service and hope you found the perfect sofa!
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
Really professional and easy process
Really professional and easy process. Lovely friendly customer service.
1 December 2025
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
I was made welcome and lorence ask if…
I was made welcome and lorence ask if we where a tea or coffee
24 November 2025
Reply from Sofology - Kirkcaldy
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
There is a great choice and the…
There is a great choice and the assistant is very helpful
27 November 2025
Reply from Sofology - Kirkcaldy
Thank you for sharing mr Mchaffie
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Everything was good
Everything was good. The staff which help us to order was very helpful and very kind.
22 November 2025
Reply from Sofology - Kirkcaldy
Thank you so much for taking the time to share your positive experience with us at Sofology Kirkcaldy. We are thrilled to hear that you found our staff helpful and kind during your visit. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
We truly appreciate your 5-star rating and your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon.
Brilliant service and staff members…
Brilliant service and staff members absolutely brilliant
22 November 2025
Reply from Sofology - Kirkcaldy
Thank you for taking the time to share your experience. We are pleased that your visit to the store was a positive one.
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