Sofology - Kirkcaldy Reviews 

Very good open spaced layout in the shop we visited. ( Kirkcaldy Fife). Assistant was very helpful and knowledgeable.

Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service very quick to respond & update me on delivery

Brian was the assistant we spoke to about the sofa we(the wife) wanted,he was very polite,easy to talk to and have a laugh with,told us everything about the sofa and explained everything clearly

The assistant that helped me and showed me different sofa beds and how they open out

Great service from the team member, Shirley. She discussed what we needed and gave us an option that was perfect for the space and our lifestyle. One which we would not have looked at had she not mentioned it. Looking forward to our new sofa arriving.

Very efficient in terms of the in store order service. Unfortunately I cannot remember the lady’s name who served us, but she was very knowledgeable and very helpful.

Very attentive staff pleasant and truly want to help you patient and most of all knowledgeable about what they are selling made the whole experience pleasant we will be receiving our sofa next week and up until now Daniela there has been great communication

Experience was great, was in store a couple of times before ordering and staff couldn't have been more helpful! Highly recommend

Very helpful and patient

Great value and service

Great customer service blair was so helpfull and talked everything through was great

The salesperson (Alison) was both friendly and knowledgeable. She quickly responded to my questions, and helped me with my purchase. One point of disappointment however was the information that Sofology do not uplift my old sofa when my purchase arrives? A questionaire I completed did indicate this was under review? I am unable to phone the branch. Option 3 states "sorry, application failed", so I couldn't contact Kircaldy branch to answer queries.

Environment was first class, felt relaxed and anything but pressured throughout my experience. Daniela was friendly and listened to our needs and my partner also felt the same. Such a chilled out team that set a good environment and delighted with my purchase and after care options

Great customer service when buying a sofa at my local sofology. They spent time explaining different options I had.

Had really good service got exactly what we saw on line , very helpful staff

No hard upsell.

Charlie and Shirley guide us in the right direction to make a Good choice Well done to you Both

Colleague very pleasant. Also she new what material would best suit my needs with having pets.

From start to finish, Shirley from the Kirkcaldy store was excellent. Very helpful, extremely professional and not pushy in any way. The quality of the suite we chose is excellent.

The help given by sales staff