From the minute I walked in it felt very welcoming and I wasn’t pestered straight away. Then a lovely gentleman called George came over and explained everything about the sofa I was looking at In grea... See more
Company replied
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See what reviewers are saying
I walked into the store and Emma came over to see if I needed help, not pushy, showed me some things I was interested in , so helpful and a really nice lady, I chose what I wanted and everything was s... See more
Company replied
excellent service very friendly, helpful and no pressure to buy , nothing was too much trouble assisted by excellent staff, went away to consider the options and returned when we made the decision.... See more
Company replied
I didn't feel rushed and spent a couple of hours deciding looking at all the options. So much to see, and taking measurements , trying to visualise how it would look in my room, so the staff had to... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, United Kingdom
- 03448639051
4.9
Excellent
3K reviews
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Reply from Sofology - Hedge End
Thank you for awarding us 5 stars :-)
Helpful unpressured salesperson who…
Helpful unpressured salesperson who ensured we made the right chpoice.
2 February 2026
Reply from Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Marc was an absolute legend
Marc was an absolute legend, incredibly knowledgeable about sofas, materials, and all the available options. There was zero pressure or overselling, just honest, expert advice that made it easy for us to choose exactly what was right for us. A truly genuine, great experience from start to finish.
25 January 2026
Reply from Sofology - Hedge End
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Friendly staff - Good range
Visited the hedge end branch for a new sofa.
Staff very attentive knowledgeable and friendly.
Natasha was very helpful in helping decide what was best for us.
1 February 2026
Reply from Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Hedge End
Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.
I recently placed a made-to-order…
I recently placed a made-to-order purchase at Sofology Hedge End and had a fantastic experience. A huge thank you to Sahil, who assisted us. He was incredibly attentive, listened closely to all our requirements, and helped us find the perfect sofa. He made the entire process smooth, professional, and completely satisfactory. Highly recommend seeking him out if you are visiting this store!
1 February 2026
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Not at all pushy
Had a lovely visit to the Hedge End store. The female assistant (name begins with N I think) was very helpful and not at all pushy. Sent us all the details on an email to complete the order at home. Just a shame it takes 15 weeks
28 January 2026
Reply from Sofology - Hedge End
Good things come to those who wait Stephen :-)
Friendly and easy purchase
Steve was great. He talked me through all the options for my sofa and what they meant. Lovely and friendly guy to deal with, made the whole process really quick and easy. Explained what to do when I get my delivery date and made sure I knew who to call if I need anything. Highly recommend and the sofa is so comfy.
31 January 2026
Reply from Sofology - Hedge End
Thank you so much for your recommendation!
Mark was fab
Mark was fab, very helpful and knowledgeable about the product we purchased, thank you!
31 January 2026
Reply from Sofology - Hedge End
Thank you for awarding us 5 stars!
Brill and friendly
Brill, very efficient and friendly! And I am extra sold on how quick the sofa is going to be delivered, I’m not one to want to wait 3 months for a sofa!
31 January 2026
Reply from Sofology - Hedge End
Thank you Mr Pheasant
Very helpful team at Hedge End
Very helpful team at Hedge End, in particular a shoutout to Sahil
30 January 2026
Reply from Sofology - Hedge End
Thank you for awaridng us 5 stars
Very helpful and friendly sales…
Very helpful and friendly sales assistant. A credit to your company.
30 January 2026
Reply from Sofology - Hedge End
Thank you for sharing :-)
Sahil was helpful and informative…
Sahil was helpful and informative without being "pushy" and gave us time and space to browse.
29 January 2026
Reply from Sofology - Hedge End
Thank you Peter!
Polite and helpful very grateful for…
Polite and helpful very grateful for help given
29 January 2026
Reply from Sofology - Hedge End
Thank you for sharing Nicola!
Great shopping made easy
Friendly informative staff - would use this storre again
Mathiew and Natasha couldnt have been more helpful and answered all our questions
24 January 2026
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Marc was very helpul and recommended…
Marc was very helpul and recommended best options for us, even suggesting cheaper options where appropriate
25 January 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Marc. Have a great day 😊
Great service from Marc at the Hedge…
Great service from Marc at the Hedge End store. Very informative and helped us find the right sofa without any stress.
27 January 2026
Reply from Sofology - Hedge End
Thank you for awarding us 5 stars Rachael
Great service and information from the…
Great service and information from the assistant Marie. Couldn't do enough to help us.
24 January 2026
Reply from Sofology - Hedge End
Thank you for sharing your experience :-)
Salesman George
George has been so helpful, nothing was too much trouble for him. He made our experience easy and hassle free. Thank you George!
27 January 2026
Reply from Sofology - Hedge End
Hi there, thank you for your review. Another great review for George, we will make sure to pass this on! Have a nice day.
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