This is a strange one, they have asked me to review Sofology when I have not taken delivery of furniture yet. I will review the service I received so far. 5 stars, excellent customer service from Jos... See more
Company replied
Location
Switch locationAbbotsinch Retail Park, Washington Road, PA3 4EP Paisley, GB
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See what reviewers are saying
Fantastic staff member call kev so helpful making sure I was happy every step of the way. They explained everything from Start to when would get our purchase lovely company to deal with so far
Company replied
So happy with our service at sofology paisley with the lovely Lisa! She showed us so many different options and kept in touch with us after we left to have a think about it. When we returned she was s... See more
Company replied
The quality of the sofa was terrible. Rejected and finally uplifted today. Will not shop again with scs, furniture in store not a representation of what will be supplied. Following feedback I have l... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, United Kingdom
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very good customer service.
26 January 2026
Reply from Sofology - Glasgow Paisley
Thank you for awarding us 5 stars Mrs Hay
Great shopping experience
There was no pressure from staff,we had all the time we needed to find our perfect sofa. When we found it we had a lovely lady to help us. We will not hesitate to shop here again.
26 January 2026
Reply from Sofology - Glasgow Paisley
Thank you for sharing your experience Alistair :=)
Excellent customer service
Rachel was excellent from start to finish she showed us how to plump up cushions and how to use the cleaning pack
23 January 2026
Reply from Sofology - Glasgow Paisley
Thank you for this great review :-)
In store experience was great
In store experience was great! All details were explained when I purchased my sofa. Store is pet friendly, so you can bring your wee friend to test the sofa with you.
24 January 2026
Reply from Sofology - Glasgow Paisley
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great experience
Rachel the consultant who supported us through the full process, with some great advice on fabrics and options.
25 January 2026
Reply from Sofology - Glasgow Paisley
Thank you for taking the time to leave a 5-star review!😊
Fantastic experience
Loved that we were able to browse the store freely without being pounced upon by sales staff as soon as we entered the store.
Kev was brilliant, he offered advice and gave me time to ensure I made the right choice.
25 January 2026
Reply from Sofology - Glasgow Paisley
Thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Found my perfect sofa
Found my perfect sofa, excellent customer service from Jen in the Linwood store. Just looking forward to my sofa to arrive
22 January 2026
Reply from Sofology - Glasgow Paisley
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great customer service experience at Sofology. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team.
Great service and knowledge from Kev
Great service and knowledge from Kev. Honest and very helpful. Very impressed and happy with our purchase.
24 January 2026
Reply from Sofology - Glasgow Paisley
Hi there, thank you for your review. Another great review for Kev, we will make sure to pass this on! Have a nice day.
A bright, welcoming, well-stocked store.
The staff in the shop were all very welcoming, polite and not pushy! When we decided to ask for more information, someone helped us with our questions.
There was a good selection of sofas and range of prices.
20 January 2026
Reply from Sofology - Glasgow Paisley
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Service
I thought the service we received today was excellent , the staff were very nice especially Cyril who was very good at explaining @ going through everything with us
23 January 2026
Reply from Sofology - Glasgow Paisley
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great buying experience.
Great buying experience.
Only popped in for a look and came across a great deal.
Had a lovely chat with with Brian who was fantastic to deal with and made the process very easy.
Cheers!
22 January 2026
Reply from Sofology - Glasgow Paisley
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Staff very informative and no pressure…
Staff very informative and no pressure to buy
21 January 2026
Reply from Sofology - Glasgow Paisley
Thank you for awarding us 5 stars :-)
Great customer service!
Our sales assistant Cyril was knowledgeable, professional and helpful without without being pushy.
He talked us through all our options and helped us find the perfect suite for our requirements.
21 January 2026
Reply from Sofology - Glasgow Paisley
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Cyril. Have a great day 😊
Great service, no hassle from sales people
Great service, no hassle from sales people, but available to help when required which was greatly appreciated.
19 January 2026
Reply from Sofology - Glasgow Paisley
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Relaxed atmosphere
Relaxed atmosphere, no pushy salespeople. Explained all questions clearly
13 January 2026
Reply from Sofology - Glasgow Paisley
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Cyril at the Paisley store was very…
Cyril at the Paisley store was very patient, helpful, and got us the corner couch we needed. Great service 😃😃
18 January 2026
Reply from Sofology - Glasgow Paisley
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Mia the sales assistant was very…
Mia the sales assistant was very helpful and knowledgeable, spent time with us showing all sofas we specifically asked about, very nice shopping experience.
17 January 2026
Reply from Sofology - Glasgow Paisley
Hi there, thank you for your review. Another great review for Mia, we will make sure to pass this on! Have a nice day.
No sales pressure
Good experience at Paisley branch, no pressure, given space and time to think. Everything explained, bought a sofa. Thanks Kevin.
18 January 2026
Reply from Sofology - Glasgow Paisley
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
So easy to buy from and staff very…
So easy to buy from and staff very knowledgeable and supportive.
18 January 2026
Reply from Sofology - Glasgow Paisley
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Andy was great!
Andy was great. Explained everything clearly. Pleasure to do business with.
18 January 2026
Reply from Sofology - Glasgow Paisley
We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
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