The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... See more
Company replied
Location
Switch locationUnit A, 226 Purley Way, CR0 4XG Croydon, GB
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See what reviewers are saying
Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... See more
Company replied
Umut was very attentive from the moment we walked in. He was friendly and knowledgeable. Umut was keen to offer lots of options and give space to decide in between. He was the perfect balance of at... See more
Company replied
Never felt more at ease whilst buying furniture. The showroom is well presented and organised. Easy to understand and very accessible for buggy and wheelchairs. Staff its amazing, very helpful, frien... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit A, 226 Purley Way, CR0 4XG, Croydon, United Kingdom
4.9
Excellent
3K reviews
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Very helpful sales person didn't feel…
Very helpful sales person didn't feel pressured into making a purchase
2 November 2025
Reply from Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review!😊
Customer service was excellent
Customer service was excellent. Helped us find the sofas we wanted and configuration we needed.
1 November 2025
Reply from Sofology - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Good experience
Friendly, helpful, professional. Well done to the all the workers, keep up the excellent work.
4 November 2025
Reply from Sofology - Croydon
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
We never felt under pressure
We never felt under pressure, any questions we had was answered and then they allowed us to continue our search but was available if needed.
Big thank you to Gordon ( Croydon) was a pleasure to deal with.
1 November 2025
Reply from Sofology - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
A great and friendly service
My sales person was very friendly, helpful and patient. I am happy with my orders and looking forward to enjoying them.
30 October 2025
Reply from Sofology - Croydon
Thank you so much for taking the time to share your wonderful feedback with us!
Amen provided excellent service
Amen provided excellent service, made our experience a 5 star one
30 October 2025
Reply from Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review!😊
Service with a smile
When I walked into the store, I was greeted with a smile straight away!
I knew exactly what I wanted, but silly forgot to bring my measurements, but the sales advisor was patient enough to let me sort this and advised if an adjustment needs to be made, it was a simple phone call.
This is the first Sofa I’ve purchased from Sofology and they really do have a beautiful collection
28 October 2025
Reply from Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Reply from Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Reply from Sofology - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
We had the best customer service
We found the sofas that we wanted and given a great service from the person who attended to us. She was very knowledgeable about the sofas and wheather or not they would fit through our hallway. Very attentive to what we wanted and listened.
11 October 2025
Reply from Sofology - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Reply from Sofology - Croydon
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.
Reply from Sofology - Croydon
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service from Utur / super happy with purchase
Purchased a sofa in the Purley way store with huge help from Utur!! I had a super specific vision in mind and he helped inform my decision, with his great product knowledge and advice. Lovely guy and had an enjoyable shopping experience!
19 October 2025
Reply from Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Reply from Sofology - Croydon
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Reply from Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Croydon
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Her patience was more than exceptional…
Her patience was more than exceptional going the extra mile to make sure hot what we wanted need more people like her cannot thank you enough .Thank you so much Amen
18 October 2025
Reply from Sofology - Croydon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
A must visit showroom
Excellent service from Amen. Unobtrusive but very helpful when we needed it. Made the difference.
17 October 2025
Reply from Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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