The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... See more
Company replied
Location
Switch locationUnit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
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See what reviewers are saying
New Year... New Sofa We went to a lot of shops during the Christmas to New year break looking for a new sofa. We found what we were looking for at Sofology in Cheltenham. It is very easy to sa... See more
Company replied
Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... See more
Company replied
Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, United Kingdom
4.9
Excellent
2K reviews
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Very informative and answered my…
Very informative and answered my question regarding delivery of sofa in sections.
27 April 2026
Reply from Sofology - Cheltenham
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Reply from Sofology - Cheltenham
Hi there, thank you for your review. Another great review for Kris, we will make sure to pass this on! Have a nice day.
The young brunette girl was great
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least!
She knows her job well and obviously enjoys it too. I would’ve bought from a rival company if she hadn’t been so friendly and knowledgeable, I just wish I could remember her name but it begins with L and she works at the Cheltenham branch. Now if you could swiftly make and deliver my 2 sofas then I’d give 10 stars if I could! Thank you very much!
19 April 2026
Reply from Sofology - Cheltenham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
We were very impressed with Lola
We were very impressed with Lola. She was extremely helpful, very knowledgeable and gave us excellent service.
18 April 2026
Reply from Sofology - Cheltenham
Hi there, thank you for your review. Another great review for Lola, we will make sure to pass this on! Have a nice day.
Good customer service
Really good customer service in the shop. All done and dusted properly and concisely. No sales pitch etc. Sofa being delivered on Sunday and I can’t wait!! 😀
13 April 2026
Reply from Sofology - Cheltenham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kris helpful guy at Cheltenham branch
The gentleman I dealt with was very helpful and knowledgable with everything I asked him.
6 April 2026
Reply from Sofology - Cheltenham
Thank you for awarding us 5 stars Teresa
Very pleasant lady helped us with our…
Very pleasant lady helped us with our choice.. No pressure selling..
4 April 2026
Reply from Sofology - Cheltenham
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Very helpful staff .
Very helpful staff .. we were offered coffee whilst making the choice of sofa and then material…and not pressured into a sale.
20 March 2026
Reply from Sofology - Cheltenham
Thank you for awarding us 5 stars :-)
Reply from Sofology - Cheltenham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Our first time to Sofology in…
Our first time to Sofology in Cheltenham and the service myself and my wife received was fantastic by Liam.
22 March 2026
Reply from Sofology - Cheltenham
What an amazing review, thank you so much for taking the time to write this 😊
Scott made the purchase simple and…
Scott made the purchase simple and informative, with no pressure to buy
21 March 2026
Reply from Sofology - Cheltenham
Hi there, thank you for your review. Another great review for Scott, we will make sure to pass this on! Have a nice day.
Great friendly service
Great friendly service and a great deal! Looking forward to getting delivery of my new sofa and chair which is a quality, comfortable item.
12 March 2026
Reply from Sofology - Cheltenham
Thanks for this fabulous review. We appreciate you sharing it with others!
Toby was massively helpful.
15 March 2026
Reply from Sofology - Cheltenham
Hi there, thank you for your review. Another great review for Toby, we will make sure to pass this on! Have a nice day.
Came to get sofa but got the whole bundle !
Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable and made us feel very welcome. Finally, he showed us last option for corner sofa bed which was a perfect match for our family of 4! We absolutely loved sofa and the finishing so much so we went with the whole bundle incl foot stool and recliner chair for a hubby 🙈 his manager Tim was also extremely helpful and made us a great deal on the bundle, which we appreciated 👌 thank you Sofology team - we can't wait to have all set to be delivered and so we can enjoy and chill with our little family ! Another happy customer here 👏👏👏
15 March 2026
Reply from Sofology - Cheltenham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
James was very helpful with finding the…
James was very helpful with finding the perfect option for us, thank you!
14 March 2026
Reply from Sofology - Cheltenham
Hi there, thank you for your review. Another great review for James, we will make sure to pass this on! Have a nice day.
Excellent service and professionalism…
Excellent service and professionalism from Dawn at the Cheltenham branch, swift , efficient and friendly.
12 March 2026
Reply from Sofology - Cheltenham
Hi there, thank you for your review. Another great review for Dawn, we will make sure to pass this on! Have a nice day.
Comfortable sofas, good service
Good range of comfortable sofas and good customer service.
10 March 2026
Reply from Sofology - Cheltenham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Great service and very honest staff at…
Great service and very honest staff at the Cheltenham branch. Nice to have trust with real human being to deal with 👍👍
7 March 2026
Reply from Sofology - Cheltenham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very good service from Deputy Manager
7 March 2026
Reply from Sofology - Cheltenham
Thank you for awarding us 5 stars Ann
Assistant who served us was…brilliant
Assistant who served us was knowledgeable, helpful, patient and made us feel relaxed and not pressured.the sofa was exactly what we were looking for. Thank you
2 March 2026
Reply from Sofology - Cheltenham
Thank you for this great review :-)
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