Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from... See more
Company replied
Middlebrook Retail Park, BL6 6JA Bolton, GB
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Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from... See more
Company replied
Friendly, helpful staff who went out of their way to help make our decision easier. John made the experience more pleasurable.
Company replied
Found two sofas we liked and the staff sorted us out talking us through the process, delivery, sent for colour samples Good service
Company replied
Huge range in lovely settings to help bring the vision to life. Helpful staff - professional, approachable, not at all pushy. Good quality product that feels built to last with a care package to subst... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Middlebrook Retail Park, BL6 6JA, Bolton, United Kingdom
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Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from and the friendly and professional sales assistant provided us with invaluable help and advice. Although disappointed we would be unable to take delivery for twelve weeks, we decided the quality, design and functionality was worth waiting for and we were pleased to place our order. The price was competitive but it was undoubtedly the product and the brilliant sales assistant that made Sofology the right choice for us.

Reply from Sofology - Bolton

Reply from Sofology - Bolton

Reply from Sofology - Bolton
Overall was a great service and product. Waiting for the sofas now. Hope all comes as expected

Reply from Sofology - Bolton
You are the company that is more than a business, doing good works for good causes and this means the world to me.

Reply from Sofology - Bolton
Found two sofas we liked and the staff sorted us out talking us through the process, delivery, sent for colour samples
Good service

Reply from Sofology - Bolton
Friendly, helpful staff who went out of their way to help make our decision easier. John made the experience more pleasurable.

Reply from Sofology - Bolton
Laura and John went above and beyond when I visited the bolton store. Great customer service. The sofa haa been delivered and very pleased with it.

Reply from Sofology - Bolton

Reply from Sofology - Bolton
Good shop assistant made everything easy and clear.

Reply from Sofology - Bolton

Reply from Sofology - Bolton
Laura at the Middlebrook Bolton Store, she was amazing and very welcoming both times I visited the store.
That’s why I went back to the store to make a purchase

Reply from Sofology - Bolton
I had a lovely experience at the store, I bought a leather sofa 10 years ago which has lasted me, so decided to go back to the same store & buy another one. Customer service & staff lovely & very helpful. Can’t wait to receive my new one. Thanks

Reply from Sofology - Bolton

Reply from Sofology - Bolton
Fantastic support in store on the day to find the perfect sofa for our home

Reply from Sofology - Bolton
Great service, helped me make a difficult decision and no pressure. Can’t wait for the new sofa to arrive!

Reply from Sofology - Bolton
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