Sofology - Blackburn Reviews 

2,387
•
TrustScore 5 out of 5

4.9

The Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB

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Rated 5 out of 5 stars

Welcoming friendly staff Excellent knowledge of products Simple instructions to follow when making a purchase Printout of your purchase information before you leave Sofology Immediate access to... See more

Company replied

Rated 5 out of 5 stars

Had an amazing experience at Sofology. The team are great. Very polite and welcoming. Had great advice and lots of knowledge. Thank you for a wonderful experience.

Company replied

Rated 5 out of 5 stars

Amazing friendly staff. Not pushy just very helpful and knowledgeable nothing was too much trouble for the lady. I was so indecisive about fabrics and style and it was no bother. I honestly wish i... See more

Company replied

Rated 4 out of 5 stars

Ordered our sofa from Sofology Blackburn. Damian was very friendly and helpful with all of our questions from start to finish, over a couple of visits. The only disappointment was nobody could expla... See more

Company replied


Company details

  1. Sofa Store
  2. also in
  3. Furniture Accessories
  4. Furniture Store
  5. Home Goods Store
  6. Living Room Furniture Store
  7. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,387)

13,841 reviews in the last 12 months

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Rated 5 out of 5 stars

Sofa

I purchased a sofa and chair from Sofology at Blackburn and it was Nash who showed me the different sofas I was interested in. She was both pleasant and professional, explaining all the details and prices in full.

17 January 2026
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Reply from Sofology - Blackburn

Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Good informative chap to deal with.

Great range.helpful staff. No pressure.
Would recommend.

16 January 2026
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Reply from Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

We had a great experience at the…

We had a great experience at the Blackburn Sofology store, thanks mainly to Mike. His service was outstanding — friendly, professional, and extremely knowledgeable. Mike took the time to understand exactly what we were looking for, explained all the options clearly, and never made us feel rushed or pressured. He made the whole experience smooth and enjoyable from start to finish. A really positive experience overall, and we’re very much looking forward to receiving our sofas. Highly recommend asking for Mike!

15 January 2026
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Reply from Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Damien was extremely helpful

Damien was extremely helpful, gave me all the information I needed and explained in full how everything worked.

14 January 2026
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Reply from Sofology - Blackburn

Thank you for sharing your experience Helen :-)

Rated 5 out of 5 stars

We weren't pestered or followed when…

We weren't pestered or followed when looking around, I hate being pounced on as soon as you get through the door.
When ordering the sales person explained the whole order/delivery process and the benefits of the cleaning care kit and Sofasheild insurance. There was no hard sell he said it was entirely our decision.
The whole process was not stressful and felt very easy, the sales person was very friendly and helpfull.

10 January 2026
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Reply from Sofology - Blackburn

Thank you for this geat review Mrs Orrell

Rated 5 out of 5 stars

Super Service

Micheal Game was so helpful and friendly. Not at all pushy listened to our requirements and helped us with dimensions. Super service would recommend

11 January 2026
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Reply from Sofology - Blackburn

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Rated 5 out of 5 stars

It was a pleasant visit overall we…

It was a pleasant visit overall we didn't get pestered and when we needed we found someone to help and get our order placed

11 January 2026
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Reply from Sofology - Blackburn

Thank you for sharing your experience William :-)

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Been in a few times before we finally decided what we wanted. Each time Mike was fantastic. He knows the products inside and out. But more importantly he got to know us, he could then advise on styles colours etc. Never felt pressured into anything and when coming to order he took us step by step through the full process. I can’t think of anything that could have made this better.

10 January 2026
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Reply from Sofology - Blackburn

Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your positive experience with us. Your satisfaction means everything to our team, and we're thrilled to know that we could meet your expectations. If you ever have any questions, need further assistance, or have feedback to share, please don't hesitate to reach out. We're always here to help and look forward to serving you again in the future!

Rated 5 out of 5 stars

Friendly helpful staff

11 January 2026
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Reply from Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Very helpful

Very helpful. Quick and simple to order. Served by Damian.

10 January 2026
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Reply from Sofology - Blackburn

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Good service

I am happy with customer service

7 January 2026
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Reply from Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Nashrin was a great help and was…

Nashrin was a great help and was fantastic in helping us pick our sofa, she is a credit to the team

10 January 2026
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Reply from Sofology - Blackburn

Hi there, thank you for your review. Another great review for Nashrin, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Great customer service

Great customer service in store today at Blackburn with Sid

10 January 2026
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Reply from Sofology - Blackburn

Hi there, thank you for your review. Another great review for Sid, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Damien the salesman was very helpful…

Damien the salesman was very helpful and informative and a pleasure to deal with today.

9 January 2026
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Reply from Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Damien. Have a great day 😊

Rated 5 out of 5 stars

Me and my wife came to find a sofa

Me and my wife came to find a sofa, Soraya was extremely helpful, kind and just calming. Making it really easy to make a decision. Thank you again

9 January 2026
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Reply from Sofology - Blackburn

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff . Very efficient and really good choice for sofas

8 January 2026
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Reply from Sofology - Blackburn

Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

A pleasurable experience

The overall experience in choosing a sofa was made easier with your member of staff called Sid. He was very helpful and knowledgeable about the product , explained about all the different materials and finishes on the suites . Gave a good input into helping us choose, without being pushy , his opinion was genuine. Thankyou for making it a pleasurable experience and looking forward to our new suite when it arrives.

7 January 2026
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Reply from Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sid. Have a great day 😊

Rated 5 out of 5 stars

Friendly and knowledgeable

Very friendly, helpful, relaxed and knowledgeable! Thank you 😊

6 January 2026
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Reply from Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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