The buying and delivery of my sofa was pretty much seamless, however the men who delivered the sofa caused £250 worth of damage to a wall when bringing the sofa in to the house. There appear to be no routes to enquire whether compensation is available for this type of incident, but I see that delivery is fully insured. The delivery men departed without acknowledging this very evident damage which unfortunately has put a dampener on my overall experience.

Delivery men were polite friendly and professional. Will recommend

Wonderful way to get good quality sustainable sofas

Very, very pleased with my experience at Sofalistic. The sofa I bought was in perfect condition and delivery was swift and problem-free. Thank you!

The item we got was great and for a really good price. The minor downside is the variance on delivery time; you can select a day, and they'll inform you the evening before of a timeslot spanning a few hours that the delivery will most likely arrive. There is a disclaimer that it might also arrive outside of those times, which is what happened in our case. This isn't terribly unusual for bookable delivery, but worth bearing in mind if you're used to being able to choose AM/PM timeslots etc.

Great way to sell a sofa. It took a few months and I actually forgot I'd listed it, but got full price and was really easy to organise pick up and delivery. Absolutely zero hassle. Friendly couriers. Great customer service too. Would 100% recommend.

Our sofa delivery was confirmed for Monday 27th May. The very last day on our expected delivery window.
They contacted us in the last hour of the day to say it would be another 5 days. Only to get a all last Thursday to say the sofa would be delivered today. Email confirmation came through after the call but they are now unable to deliver today after arrangements have been made with work. All the phone calls we have had now dont connect and they dont repsond to emails. AVOID AT ALL COSTS

Really impressed with the whole service, would definitely recommend

A brilliant way to sell a sofa. The whole process was very professional and I was kept informed at every stage. Advertise your sofa, someone buys it, Sofalistic collect it (it's all wrapped ready for delivery). You are advised when it will be delivered and once it is the payment reaches your bank.
I couldn't fault it.

Good way to sell a good condition sofa and company very efficient - however be prepared to be patient it can take a number of months to get a buyer. Plus kept receiving one line 'is this sofa still for sale' messages but then no responses to my replies; eventually concluded these were phishing.

Very easy to use as a seller! We sold our sofa within a few days, had 2 lovely men come and collect it on an agreed date and then paid shortly after the buyer was happy :) couldn’t have asked for a more professional and smooth service, thank you!

Paid to boost my advert on day 3 it wasn't even appearing on a basic search, and many pages down on a general search

19 views on the first day then no increase in views at all

Ok but don't expect too much and don't:t pay to boost, my couch was an absolute bargain btw sold on facebook

We needed a new sofa, Sofalistic seemed like a good option. 1st time, the sale did not go through for whatever reason and the money was sent back to us. Very little correspondence on the matter and we were left in the dark until an email appeared saying the sale did not happen. Second time.......exactly the same. Won't be using it to chance a third time as it is stressful enough to find a sofa we like let alone chance the sale actually going through. Will buy elsewhere. Do not recommend off this experience.

Beautiful sofas, waited a bit on delivery but it was worth it. I’m delighted with my sofas and the delivery men were amazing.
Thank you

Terrible. Placed order twice, both were cancelled... Called them, couldn't get through, left a voicemail, no one called me back.

Excellent experience all round.
With a new sofa imminent, needed to get rid of our old sofa. I wasn't aware of Sofalistic until I saw the add on FB. Rather than put the sofa on Marketplace (hate using it!), sofalistic was a much better option. Not expecting to get much money for the sofa but the fact that it was taken away and I got some money for it was a bonus! Communication was really clear and the whole experience was very positive!

WOW. What an amazing service. Eventually found the Sofology Emperor sofa i'd been searching for for over a year. Had been looking for ages on other platforms. Tried a google search and found a listing on Sofalistic. Never heard of them previously. Reviews were very positive. Price for this combination new was about 6K when it was available from Sofology. Used on this site was about 1.45K.
Made the purchase. Delivery was made with Sofalistic contacting the seller and me to arrange. No hassle, very easy process. Contacted by the fantastic delivery drivers on the day. This is where it gets even better. They knocked the door and asked where i wanted it. Unloaded it from the van. I was surprised to see it wrapped in clear plastic protective covers as though new. They carefully unpacked it and put it thoughtfuly in place. I have never been more delighted with a used purchase. I LOVE my new sofa and can't rate them highly enough. Very professional from start to finish. Sofa like new too... Thank you so much!

Easy to use platform quick collection and payment

Delivered and very helpful in moving out the old chair 👍