The Sofa Company Reviews 

The Sofa we ordered was out of stock but the communication from The Sofa Company was excellent; they rang to let us know and within a week they had it back in stock and arranged for delivery to suit us as we were going away. Would definitely recommend them.

Well I was told free delivery but was then informed I had to pay £60 or £30 for delivery so I’m obviously not happy with that.
Product & delivery were perfect 👍

Delivery was quick and on time.
The chair was as described.
Assembly was OK - but needed better instructions.
The finished article is very good and I am very happy with my purchase.

Made the order. Paid. Delivery date set. All communication was with myself. What could be better.
The delivery was earlier than expected, which made things so much easier, well done.

Amazing Company i was so impressed with the recliners we bought another pair for our other room. Amazing delivery too very helpful chaps

I’m really pleased with the service I received from this company after initially facing some issues with my order. They acted swiftly and professionally to resolve the matter, offering me a refund and ensuring that I was satisfied with the outcome. Their customer service was responsive, understanding, and handled everything with care. It’s reassuring to see a company take responsibility and make things right so quickly. I appreciate their efforts and would be happy to recommend them based on how well they resolved the situation. - Q

Our new sofa is lovely, comfortable (as it should be of course!) and good looking! It's a really good colour, distinctive but not too loud! Delivery was excellent too so all round very good indeed. Thanks.

Very pleased with the sofa and tub chair looks great in the conservatory
Very helpful delivery man

Easy to order .fast delivery .fairly well constructed .comfortable height .slight puckering to fabric on seat cushion but I think this will go when used

More than happy with the product and service, updates etc, Would Highly recommend

Person I spoke to when ordering my chair was lovely very helpfull came with in a day of to and was very good quality good

Just be aware, if you are not happy with your purchase, you will have to pay for your own return. This costs hundreds for a sofa! I would go to a shop and try before you buy!

Fantastic service. Great communication. They called me the day after purchase. Delivery was exactly on time. Very pleasant delivery men. I would recommend the company to everyone I know. Thank you

Ordered 2 recliner chairs, The sofa company called me within a hour of placing the order to confirm the order and advise of a delivery time. I ordered on the Sunday and received them on the Tuesday. Easy to assemble overall a fantastic service Thankyou.

You wouldn’t expect a 5 star review when goods are damaged, but I feel I need to give this firm the credit it deserves. Took delivery of 2 tub chairs and unfortunately noticed a split in one of them. My heart sank at the thought of trying to return it! I phoned the company and spoke to a delightful man who apologised and after I sent a photo of the damage he promised a replacement which came within two days. Well done sofa company. Highly recommend.

I ordered the de vere sofa it arrived late, the delivery driver was extremely rude and dragged the sofa ftom his van which was parked in the next street and left it on a pallet in the road couldn't even be bothered to put it on my drive.the sofa is very poor quality and uncomfortable and definitely not a thousand pound sofa as advertised i called customer service the phone call was cut off andI've had no contact as of how to return it

Great products and a great company to deal with communication from order to delivery, emails, text and even a phone call. Delivered really quickly and on time. They even sent a colour material sample for us to chose from. Very pleased.

Very quick - sofa's look good, and very comfy good value for money

Just wanted to give feedback for the amazing lads who just delivered my sofa. Bri and Tyler were fab, so friendly and kind, took their time explaining how it all works and even took the rubbish away with them. Andy Turner … your lads deserve a medal 🥇