Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... See more
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Review summary
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What people talk about most
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Only had the chair for a day, but already found my ankles seem less swollen, due to keeping my legs elavated. leather feels very comfortable. Delivery was very good two guys brought in into my living... See more
Really pleased with my leather riser/recliner chair. I checked the dimensions before buying to ensure it was the one to suit my lounge ( I had shortlisted 4 ) i was a bit nervous about buying without... See more
Constant contact from customer services informing me of each stage of delivery and checking all was ok. Friendly delivery staff who set up sofa for me. Sofa so comfortable. Although a deeper shade... See more
Company details
Information provided by various external sources
At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.
Free Delivery on All Products
We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.
Everybody hates waiting for things. That's why at the Sofa Company we make sure our products are in stock and available to be delivered next day.
Contact info
The Sofa Company, 278 - 282 Torquay Road, TQ3 2EU, Paignton, United Kingdom
- 01803 500810
- sales@sofa-company.co.uk
- sofa-company.co.uk
4.6
Excellent
3K reviews
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Simple ordering system
Simple ordering system.
Kept up to date with delivery notifications.
Furniture arrived in good time.
Everything was as expected.
Thanks very much.
16 December 2025
Really pleased with my leather…
Really pleased with my leather riser/recliner chair. I checked the dimensions before buying to ensure it was the one to suit my lounge ( I had shortlisted 4 ) i was a bit nervous about buying without trying but it is perfect for my needs.
Delivery was just within the 2 week window but the delivery company were easily contactable and very helpful.i bought the chair during the Black Friday sale so I expect they were busy fulfilling pre Xmas orders.
16 December 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
when unpacked found arm out of shape…
when unpacked found arm out of shape from packing and has not righted itself.
and the legs/base are darker than shown.
1 December 2025
Reply from The Sofa Company
Dear Roger
Thanks for taking the time to write a review, and thanks for taking my call yesterday.
If you can forward pictures of the damaged arm to sales@sofa-company.co.uk and we will investigate this immediately and come back to you with a suitable resolution.
Many Thanks
Lee
Customer Service Manager
Sofa Company
01803 500810
Fantastic experience
Fantastic experience. Great customer service. Love the sofa, great quality and very comfortable.
1 December 2025
A very professional company
A very positive buying experience. Good communications and a quick FOC delivery of a quality tub chair at an attractive price.
1 December 2025
This was the first time I have dealt…
This was the first time I have dealt with this company.
A really good experience, I placed an order for a tub chair, paid and had an email by return confirming the order, next a call with extra info about the delivery and company who would deliver and it would be the next day. Brilliant service and the chair is perfect..
18 November 2025
Great price
Great price, very friendly staff member who contacted me about my purchase. So pleased with my swivel chair, looks great and not too difficult to assemble.
18 November 2025
So impressed
I ordered a3seat sofa and a riser recliner massage chair . 2 days before they arrived I was very ill in hospital. When I was discharged and came home this furniture was stunning . It’s all so comfortable and soft . Thanks for making this so good and the 2 men that delivered were really good especially as my husband is fully deaf. Would recommend this company very highly. Thanks again .
24 October 2025
Great product,great service,product…
Great product,great service,product easy too assemble.
11 November 2025
simple ordering/delivery process
easy online ordering - delivered on time and to the right place in the right room - without any issues.
11 November 2025
A good and recommended supplier, many thanks
Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described.
The free swatch sample was a very useful service and meant that we were confident that the seats would match our decor before ordering.
The seat themselves are well made, comfortable and excellent value
11 November 2025
First class company and service
A first class service from ordering on the telephone and updates on delivery and the delivery guys were first class as well and i highly recommend the company and not having to wait for months for delivery only days depending on your delivery option...... Thank you ian bailey
24 October 2025
We love the items we bought the only…
We love the items we bought the only issue being the colour on the website is nothing like real life we were expecting cream and there more yellow £250 of cushions sorted it out
3 November 2025
I’ve now bought 4 sofas and 2 chars…
I’ve now bought 4 sofas and 2 chars over the years. They are really nice and comfy. Quick delivery and the company keep you updated on delivery really please with my purchases
10 December 2024
comfortable new chair…
From the initial ordering to the delivery things went extremely well as always. Within 10 minutes I was
reclining in my new chair.Bliss
14 October 2025
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