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See what reviewers are saying

Rated 5 out of 5 stars

Everything listed on website (including less common items), seemed to be in stock, as v. quick delivery. Very competitive prices too. Returns procedure for unwanted items (wrong colour/finish in so... See more

Rated 5 out of 5 stars

I wanted some SS sockets one with usb I thought MK but then saw the price are they having a laugh? I wouldn't mind if they were making them in the UK but far east gear anyway. So I looked around the s... See more

Rated 3 out of 5 stars

Site has great selection. However site is not easy to navigate. Also you pay a lot for express delivery, which you have no option not to choose, however it takes 10 days to dispatch it, so don't expec... See more

Company replied

Rated 4 out of 5 stars

Ordered online and had reply inside 2 hours that product was out of stock with possible 4 week delay. Couldn't wait that long so company cancelled my odder and gave full refund same day. Very impresse... See more

Company details

  1. Electrical Wholesaler
  2. Electrical Supply Store
  3. Interior Designer

About Socket World

Written by the company

Welcome to the official Trustpilot profile for Socket World

At Socketworld.co.uk we are dedicated to providing superior products, outstanding service, and excellent value.

We have over 37 years of experience in supplying wiring accessories such as switches, and sockets to both trade and end-user customers.

Understanding every aspect of our products, the UK electrical regulations, and crucially, the varied problems that different installations can present, gave us a great advantage when developing this site.

Contact our Customer service

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good communication and reasonable price

Best price I found online for the items I was looking for, good communication to let me know that a product was on order and that the delivery would be delayed by a day or so. Order dispatched quickly and arrived in reasonable time.

28 January 2017
Unprompted review
Rated 5 out of 5 stars

loads of help on the phone with a guy who knew what he was talking about!!!

I wanted some SS sockets one with usb I thought MK but then saw the price are they having a laugh? I wouldn't mind if they were making them in the UK but far east gear anyway. So I looked around the site and found just what I wanted I saved £50 on the usb socket and got the curved edge, SS sockets with black insert just right to match the kitchen appliances. I've already passed the site address to the kitchen fitters so they can get the benefit as well.

29 December 2016
Unprompted review
Rated 5 out of 5 stars

Very good.

Great website and wide selection of products, arrived rapidly.

Will use again.

27 September 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service!

This is the first time I have used socket world, they are professional and helpful with a quick delivery time too.

I would definitely recommend this company and their products.

22 September 2016
Unprompted review
Rated 5 out of 5 stars

Promptness

The most impressive part has been prompt responses and fullness of information received.

30 August 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Nothing to complain about! The orders I made were processed and dispatched quickly, well packed and exactly as expected. Perfect.

29 July 2016
Unprompted review
Rated 4 out of 5 stars

4 Gang Combination socket

Ordered online and had reply inside 2 hours that product was out of stock with possible 4 week delay. Couldn't wait that long so company cancelled my odder and gave full refund same day. Very impressed that they me so quickly and advised that they couldn't supply the socket and no quibble refund. Will definitely shop online again with them despite not being able to get what I wanted this time.

4 May 2016
Unprompted review
Rated 1 out of 5 stars

poor

Website stated item was in stock but it was not. Then advised delivery would be 2-3 weeks!

3 May 2016
Unprompted review
Socket World logo

Reply from Socket World

Good morning Dave,

Many thanks for taking the time to leave a review. So firstly, please accept my apologies for this unexpected delay.
The product is not stated as being in stock on our website but normally the manufacturer would deliver this within 3 working days. Unforutnately on this occasion MK find themselves out of stock of the item too, which is why there is a slightly longer lead time.
Regardless, we've let you down which doesn't sit well with us and we'll do our best to ensure it doesn't happen again. Should you need anything else in future please feel free to contact me.

Kind Regards,
George
01494 790 460

Rated 5 out of 5 stars

First rate

My order was dealt with quickly, I was kept up to date on progress by email as an item was out of stock and all items were delivered within a week. Would definitely use again.

24 April 2016
Unprompted review
Rated 4 out of 5 stars

Very helpful

An item was out of stock but they kept me informed throughout and agreed to vary my order - very helpful

18 February 2016
Unprompted review

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