Soccer.com Reviews 816

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, including cleats, clothing, and fan gear, often highlighting the excellent prices. Many people find the website easy to navigate, efficient, and user-friendly, making the shopping experience smooth and stress-free. The quality of the products, such as uniforms and jerseys, is frequently described as excellent and durable. However, some customers also noted issues with the ordering process, with some experiencing confusion, delayed shipments, or incorrect items. A few people were dissatisfied with the quality of certain products, such as jerseys with pulls or items that tore easily, and some mentioned difficulties with returns or exchanges, especially for customized items or when sizing charts were inaccurate.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the great selection, quality, and variety of soccer... See more

Order

Users describe ambiguous interactions with order. Many customers report significant delays, unfulfilled... See more

Website

Customers had positive experiences with the website. Reviewers frequently praise its user-friendly interface,... See more

Price

People report positive experiences with price, often finding great deals, sales, and competitive pricing... See more

User experience

Consumers find the user experience to be positive. Many reviewers praise the website's ease of navigation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Edit: after speaking with Sports Endeavors LLC regarding this matter it was resolved. Both Mary and Heidi had exceptional customer service in helping to resolve the issue. If you can avoid using t... See more

Rated 4 out of 5 stars

Soccer.com has a nice selection of Newcastle United merchandise, but I am a little disappointed that Nick Woltemade's name and number isn't yet available for custom shirts.

Rated 5 out of 5 stars

Soccer.com has a great selection of cleats, clothing, and fan gear. If you're not a Goal Club member, it's inexpensive, and taking the discounts you get and pairing those with points and promo codes,... See more

Rated 5 out of 5 stars

We’ve been ordering from soccer.com for almost 20 years - through team soccer purchases for three kids to fan jerseys for all our favorite teams to soccer gear to just general sports apparel. Always g... See more


Company details

  1. Soccer Store

Information provided by various external sources

SOCCER.COM is the best soccer store for all of your soccer gear needs. Shop for soccer cleats and shoes, replica soccer jerseys, soccer balls, team uniforms, goalkeeper gloves and more.


Contact info

  • U.S. Highway 70A 431, 27278, Hillsborough, United States

  • soccer.com

4.3

Excellent

TrustScore 4.5 out of 5

816 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service

Great customer service, great selection at reasonable price. Our shipment was lost soccer.com replaced it Really pleased with the shoes received.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Soccer Com for always having…

Thank you Soccer Com for always having all my soccer needs essentials and since iam a impatient person when buying online when I need next day shipping ya never fail ya deliver thank you guys the team customer support warehouse team all of you for everything you do

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Customer service sucks

Customer service sucks. I ordered a jacket as part of my daughter’s soccer uniform and the size chart was wrong and the jacket was huge. I reached out to them and they told me I could not return the jacket since it’s part of a team (it didn’t have a number or anything like that and our league has hundreds of players in it. They could definitely re sale the jacket) so now I’m stuck with a huge jacket due to their wrong sizing chart.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

The customer service experience via…

The customer service experience via phone with Ms. Marilyn was top notch!! She had the best attitude, was very knowledgeable and properly helped me execute the online navigation while on the phone with me; making my online navigation and custom ordering pleasant and easy experience all while delivering a friendly and happy attitude. Ms Marilyn deserves a BONUS!!!

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Purchased the Adidas Tiro 25 & 26 Match…

Purchased the Adidas Tiro 25 & 26 Match Day shorts, Men’s size Medium from Soccer.com. I returned the 26 version because it was significantly smaller than the 25. I was charged over $10 for the initial shipment and over $8 for the return. They also tell me it will take up to 10 business days for the refund to take effect. I believe Soccer.com policy and customer experience is not friendly. I do not intend on shopping with them again and will not recommend them to others.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Busy sports mom

As a busy mom with kids in competitive sports, I’m constantly ordering gear online, and this was one of the smoothest experiences I’ve had. The website made it easy to find exactly what I needed, place my order quickly, and the prices were very reasonable compared to other sites I’ve used. My items arrived on time and exactly as described. Overall, a reliable, easy place to order quality items without the stress.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Simple Process

The process of locating items in the online store and placing an order could not be simpler. Thanks for the usual great service!

4 March 2026
Unprompted review

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