Soccalord Reviews 

149
TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

I was very pleased with the kit I ordered for my four year old Grandaughter and she absolutely loved it. It took a wee while to be delivered but was absolutely worth it.

Rated 1 out of 5 stars

Given false information about dispatch after 6 days. Then they ignored emails until I asked to the cancel transaction, and receive refund. The full time the order had still shown as processing. Then t... See more

Rated 5 out of 5 stars

I asked for an address change after submitting my order and it was processed correctly within minutes. Later I had another query about delivery that was answered within seconds. Soccalord was not at f... See more

Rated 3 out of 5 stars

The kit arrived & is spot on, a very happy daughter with her lionesses away kit. Fit good, sizing as stated, socks excellant. Dislikes - no communication at all, tracking didn't work and no info a... See more

Company replied

Company details

  1. Sportswear Store
  2. Outdoor Sports Store
  3. Soccer Club
  4. Soccer Field

Written by the company

Welcome to our soccalord store! We specialize in providing high-quality, affordable soccer jerseys, football shirts, football kits, and retro classic football shirts. Our selection is second to none, with a wide range of options for fans of all ages and sizes. Whether you're looking for the latest team kit or a throwback classic, we've got you covered. Our prices are unbeatable, with discounts and deals available to help you save even more. We believe that everyone should be able to support their favourite team without breaking the bank, and our selection of cheap soccer jerseys and football kits makes that possible. In addition to our great prices, we also pride ourselves on our excellent customer service. Our team is always available to help you find the perfect item or answer any questions you may have. We want your shopping experience to be as easy and enjoyable as possible. So why wait? Browse our selection of soccer jerseys, football shirts, football kits, and retro classic football shirts today and show your support for your favourite team! With our unbeatable prices and excellent customer service, and free personalisation there's no better place to shop for all your soccer needs.


Contact info

2.9

Average

TrustScore 3 out of 5

149 reviews

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Hasn’t replied to negative reviews

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2.9

All reviews

(149)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy Scot

Happy Scot
Soccerlord have been in contact & will refund my money . Send my order free of charge.Very honest company thank you

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Superb Company Superb Service

Superb service had the shirt within a week even though it was from Portugal. I had a few questions to ask about my order and they answered within 15 minutes excellent after service. All the people on here moaning about their orders are wrong or have no patience. Great site Great shirts. Thank You.

20 January 2025
Rated 1 out of 5 stars

Purchased ages ago

Purchased ages ago, new year, email for tracking arrived 2 weeks later. It's now been a week since tracking number and still shows as not shipped. Contact impossible, no reply to emails, scam company

4 January 2025
Unprompted review
Soccalord logo

Reply from Soccalord

Hello , do you have the correct website ? we have a live chat and email to contact us can you send us an email hello@soccalord.com with your order number and I’ll have a look in to it

Rated 1 out of 5 stars

Purchased item never showed

Purchased item never showed. Contact virtually impossible avoid

8 January 2025
Unprompted review
Soccalord logo

Reply from Soccalord

Good afternoon, we are always here to help you can contact us on live chat or email ? Are you sure you have the correct wedbsite please send us an email hello@soccalord.com with your order number

Rated 1 out of 5 stars

BAD EXPERIENCE

Really BAD experience. Lies after lies about the product being dispatched. No transparency. Didn't want to refund the money even if the product wasn't delivered. Don't recommend!

6 July 2024
Rated 1 out of 5 stars

Nil response

I ordered a football strip more than 2 weeks ago. I read the many reviews about the length of time orders take. I appreciate why they take so long but what I do not appreciate is the lack of response to my email requesting an update!!!

1 January 2025
Unprompted review
Soccalord logo

Reply from Soccalord

Good afternoon Stuart , can you please contact us at hello@soccalord.com , as we cant see any any email correspondence from you

Rated 4 out of 5 stars

A very happy customer

Firstly You have to realise this is not an Amazon or E Bay delivery service. As with previous reviews the product can take time to arrive. My order took over two and a half weeks. However the customer service I was given was quite frankly excellent!! My e mails were responded to straight away, and they put my mind at ease with a full explanation of the process. The shirt I received was of good quality and I am very pleased with it. My only advice is if you are ordering for birthdays or presents. Order early and give yourself breathing space for it to arrive in time. I Would buy again due to the customer service and quality of product.

9 December 2024
Unprompted review
Rated 1 out of 5 stars

Placed an order on 6th November 2024

Placed an order on 6th November 2024. Did not receive any communication but payment taken out of bank.

Chased on 18th November and was told it had just left the warehouse and picture of item and tracking label attached to email. Since then the Royal mail tracking states awaiting item.

Chased again on 27th November to be told it is just busy due to Christmas but item should be scanned and with us that week. 8 days later still nothing and still says awaiting item on tracking app.

Will definitely avoid in the future. Buyers beware

6 November 2024
Unprompted review
Soccalord logo

Reply from Soccalord

we are so saddened by this review , as all parcels are normally delivered promptly sometimes in these busy times around Xmas parcels go missing which is out of our control I’m going to have a replacement sent out for you

Rated 1 out of 5 stars

Now put something on here offer…

Now put something on here offer refund took 4 weeks to come then answer uk size but they not as dnt fit 2xl person a 4xl I ask for refund ignore me now offer refund as dnt want peep see I report bank as fakes tops anyway

16 September 2024
Unprompted review
Soccalord logo

Reply from Soccalord

As stated on your other review, we have a full refund policy in place so we do accept returns , if the sizing is not large enough for you

Rated 1 out of 5 stars

Disgusted with your so called 4xl…

Disgusted with your so called 4xl sizing. It was large at best . I will never use this site again . False information

9 September 2024
Soccalord logo

Reply from Soccalord

Good afternoon apologies about that did you let us know via email as we do accept returns

Rated 1 out of 5 stars

Scammers

Scammers
Do not buy or put your bank card details on their web page
This is a Scam

18 September 2024
Unprompted review
Soccalord logo

Reply from Soccalord

Hello we are saddened by this review as we can assure you we don’t scam anyone can you please email us at hello@soccalord.com and we can rectify any issues you have thank you

Rated 4 out of 5 stars

The product received is good quality…

The product received is good quality for a reasonable price. Only downside is the wait for delivery which I had to chase as there was little communication. Once I made contact I got an explanation and response quickly though.

18 July 2024
Rated 5 out of 5 stars

Sizes

I'm an XL but their XXL is a UK XL !!!
I checked this before I bought it.
The shirt is good quality and delivery was also good.
Communication about their sizes was also good.

23 July 2024
Rated 5 out of 5 stars

Great service

I asked for an address change after submitting my order and it was processed correctly within minutes. Later I had another query about delivery that was answered within seconds. Soccalord was not at fault here, it was just a query, but their responsiveness in both cases was very impressive. I have no reservation in recommending this company.

28 June 2024

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