Bought from before multiple times, and shipping was fast, but now they have sent me the wrong item. Tried emailing and calling, but no one is picking up. Let's see how this gets resolved.... Will... See more
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Review summary
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Ordered from Socal on two occasions now for some Yeti products (including a new, popular release). The customer service I’ve received has been top notch! Delivery is also extremely quick and reliable... See more
Had difficulty with my PayPal so called up to enquire about a yeti cooler. The guy on the phone was super helpful 10/10 customer service. Delivery arrived in less than 24 hours! Highly recommend and... See more
Parcel came quickly (2 days), in great condition and I didn't have any issues with their website. Allowed me to buy an item for my partner that I struggled to find anywhere else online. All round good... See more
Company details
Written by the company
We are the UK's leading supplier of Calor gas and Barbecue equipment. From our a large appliance showroom here in Southampton we pride ourselves on our in depth product knowledge and great customer service. Free local delivery is always available using our own fleet of vehicles and we can deliver further afield using a number of delivery options.
Contact info
Third Avenue, SO15 0JX, Southampton, United Kingdom
- 02380 788155
- websales@socal.co.uk
- socal.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
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best firm I have dealt with
Recommended to the Provence heater by a friend who uses a few round his home as alternative to central heating. Very pleased with the product, even more so by the company -Socal. Very easy to make my purchase at the best price as well. In touch with me immediately to arrange delivery and two days later it was being palleted into my house, brilliant. Sitting in front of the fire now appreciating the look of it and the warmth it gives out.
10 September 2024
Superb delivery and product 100%
5 September 2024
From gas fire order to delivery everything…
From order to delivery everything worked perfectly
31 August 2024
Very polite
Very polite, efficient and helpful staff.
I had pre ordered and when I came to collect everything was done quickly and efficiently, so I was in and out in less than 5 minutes.
14 August 2024
Fantastic service
Fantastic service. The price of the fire was much cheaper than other companies. With a very quick delivery service. The fire looks a quality build. Very pleased with this purchase.
15 August 2024
Needed help to convert a Weber portable…
Needed help to convert a Weber portable BBQ to use a standing large patio gas cylinder. I had most of the parts but just not the experience or tools to figure out exactly what else to do and how to do it. I called socal BBQ shop and spoke to Peter, who was extremely polite and welcoming, “just bring it all down and we will sort it for you in the shop”… 40 minutes later (a drive there following by friendly chat and being taught how to resolve it and shown the right final parts to buy) Peter assembled the new parts and I have just this evening enjoyed a lovely BBQ with family and friends using a 15kg butane gas cylinder!
That personal touch, the “it’ll be fine and we will help you” mindset, and also being shown how to do it was greatly appreciated. Thank you for being so kind when I was stuck!
17 August 2024
Unprompted review
Easy to order fast delivery thanks
13 August 2024
A flawless example of eBusiness
10 August 2024
Easy service
11 August 2024
Great service
Can't believe how quickly from ordering with the delivery. Great service.
7 August 2024
campingaz
Straightforward, camping gas refills 907 ordered for click and collect .Prompt email confirmation,
sealed, quality exchange items collected within 2 hours.
Socal our 'go to' every time.
2 August 2024
Always great service
3 August 2024
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