It wasn’t what I was expecting at all. I have 100% wool jumpers that are soft and comfortable and this throw is the opposite. I didn’t even take it out of the packaging, as soon as I touched it ,the touch went right through me, sensory sensitivity, it’s way too rough, yet it’s described as soft. No, definitely not
Reply from Soak&Sleep
Hello Carolina,
Thank you for your review.
We’re sorry to hear that the feel of the wool throw wasn’t what you were expecting.
Wool is a natural fibre and its texture can vary considerably depending on the type of wool and how it has been woven. We appreciate that softness is also subjective, particularly where there are sensory sensitivities, and understand that the texture of this throw may not be suitable for everyone.
As the throw has remained unused and in its packaging, it can be returned to us in line with our returns policy. This can be found here - https://www.soakandsleep.com/pages/returns-guarantee
Many thanks,
Grace – Customer Service Team Leader
Soak & Sleep