SnusMe.com Reviews 3,639

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,303 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, with many orders arriving quickly even from overseas. People are consistently satisfied with the product quality and the wide selection available, often highlighting that prices are competitive and offer good value compared to local options. The ordering process is generally described as easy and efficient. However, some customers occasionally experienced issues with their orders, such as missing items or receiving incorrect products. A few people also noted concerns about packages arriving partially opened or damaged, and some mentioned that shipping fees can be high. Additionally, a small number of reviewers reported problems with customs, including delays or issues with delivery, and a few felt that the product received did not match their expectations regarding strength or authenticity.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Product

People report positive experiences with product, often praising the freshness, quality, and variety of items.... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the fast processing and shipping, with... See more

Price

Customers consistently note positive experiences with price, often describing them as good, great, or cheap.... See more

Quality

Users describe positive interactions with quality. Many customers praise the freshness of products, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always deliver. Fast shipping even coming to the US from Europe. FDA clearance is not in their control, but they've always been released (2-3 days in customs). They add stickers saying it contains nic... See more

Company replied

Rated 5 out of 5 stars

Always very easy to order from. Sometimes shipping can be a nightmare, but it's not their fault. Its good ol FedEx being slow or losing packages. But SnusMe always gets it handled when there's issues... See more

Company replied

Rated 5 out of 5 stars

ordered on tuesday delivered on thursday 3 countries away, insanely fast shipping! ordered at 14pm shipment was ready at 15pm. package arrived non described and well protected. whole order was com... See more

Company replied

Rated 5 out of 5 stars

They have GREAT PRICES, so I save money even with the shipping costs. They have a MUCH LARGER selection than what is available locally, so I am always trying new flavors/brands. They have EXCELLENT CU... See more

Company replied


Company details

  1. Tobacco Exporter
  2. Tobacco Shop
  3. Tobacco Supplier

Information provided by various external sources

SnusMe.com - Quality Swedish snus, at your doorstep!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Will purchase again

Communication was great. The delivery came in rather quick, and I’m pleased with my purchase.

20 April 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Glad the communication and delivery both met your expectations. Thanks for sharing your experience.

Kind regards,
SnusMe Team

Rated 5 out of 5 stars

Always very easy to order from

Always very easy to order from. Sometimes shipping can be a nightmare, but it's not their fault. Its good ol FedEx being slow or losing packages. But SnusMe always gets it handled when there's issues with FedEx very fast! Thats why I keep buying from them.

20 April 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

We know shipping hiccups can be frustrating, so it means a lot that you recognize where the issues come from and that you trust us to sort things out when they happen. Thanks for your loyalty, it's customers like you that keep us motivated.

All the best,
SnusMe Team

Rated 5 out of 5 stars

So much stoke from SnusMe

With a huge variety of good Nic products, I was able to easily explore known and new to me brands. Fast and simple delivery made Mail Drop a good day! Plan on using SnusMe for all future purchases.

17 April 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Making mail day a good day is what we're all about. Glad you've been able to discover some new brands through us. Thanks for the kind words, we'll be here when it's time for the next order.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

Good

Fast shipping. Great product.

17 April 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Appreciate the kind words. Thanks for the review.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

Extremely Satisfied

Excellent quality. Effortless delivery.

16 April 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Short and sweet, just how we like it. Thanks for the review.

All the best,
SnusMe Team

Rated 5 out of 5 stars

Amazing got here fast and every pouch…

Amazing got here fast and every pouch was there amazing site will be using again.

16 April 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Everything accounted for and delivered fast, that's what we like to hear. Thanks for the kind words, we look forward to your next order.

Warm regards,
SnusMe Team

Rated 5 out of 5 stars

ship fast

Excellent and easy

16 April 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

That's what we aim for. Thanks for the review.

Best,
SnusMe Team

Rated 5 out of 5 stars

Beautiful packaging-stunning!!!

Product came in very good shape—-package design is stunning!

However, someone placed “ this product contains nicotine “ stickers on top and side.

No nicotine…. I bought caffeine pouches…..

Thought you should know about the stickers

all the best

Rich

16 April 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Thanks for the kind words about the packaging, and good catch on the stickers. We appreciate you letting us know, we'll make sure to flag this internally so we can be more accurate with labeling going forward.

Kind regards,
SnusMe Team

Rated 5 out of 5 stars

Excellent

Order was swift, and you guys simply have the greatest product

16 April 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

That's high praise, thank you. Glad the order arrived quickly and that you're enjoying the products.

All the best,
SnusMe Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery , good price , lots of choice

16 April 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Glad we could tick all the boxes. Thanks for the review.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

real good

thought the prices were too good to be true, but damn, they delivered

15 April 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

We understand the skepticism, but we're glad we could deliver on the promise. Thanks for trusting us with your order.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Great experience

I have placed multiple orders from this site with no issues. Hassle free experience and reliable service/delivery each time compared to other sites. Would recommend.

16 April 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Consistency is something we work hard on, so it's great to hear that every order has been hassle-free. Thanks for the recommendation and your continued trust.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Fast! My favorite.

Fastest shipping to the U.S of the four companies I’ve ordered from. Great selection.

15 April 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Being the fastest out of four is a title we'll happily take. Glad the selection meets your needs too. Thanks for the review!

All the best,
SnusMe Team

Rated 5 out of 5 stars

My favorite snus retailer

Pouches were fresh and well packed as always. Shipped fast and support was quick to respond and assist with my issues with FedEx being FedEx.

10 April 2026
SnusMe.com logo

Reply from SnusMe.com

Hi,

Glad the pouches arrived fresh and that the team could help you navigate the FedEx side of things. Thanks for the kind words!


Kind regards,
SnusMe Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look