Simpson Road 25651, 23803 Petersburg, Virginia, US


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Company details

  1. Auto Parts Manufacturer
  2. Auto Machine Shop
  3. Auto Parts Market
  4. Auto Parts Store
  5. Car Accessories Store
  6. Jaguar Dealer

Written by the company

Classic and Modern Jaguar Parts Specialist. The world's largest independent manufacturer and supplier of parts and accessories for Jaguar cars.


Contact info

  • Simpson Road 25651, 23803, Petersburg, Virginia, United States

  • +1 800 452 4787

3.6

Average

TrustScore 3.5 out of 5

3 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Great Service.

Great Service.
Placed my large order for chrome bits. Received notice next day for shipping (FREE!) and received parts next day.
Free shipping is BIG.

14 April 2025
Unprompted review
SNG Barratt - USA logo

Reply from SNG Barratt - USA

Thanks for the review

Rated 1 out of 5 stars

Wrong part number received twice

Thank you for your feedback on «wrong parts received» Still I would like emphasize. Still I must comment…

We need to assure correct part is forwarded. This time it could easily been done by comparing the parts physically….
Time and cost must be a priority…

Wrong part number received twice. Return. Norwegian Custom import cost for these parts approx «100 pound» Return of wrong parts also expensive. It is vital that Barretts know the individual car they are dealing with and use of correct correct Parts catalog/Serial number valid for the individual car you are dealing with.
I would like to return the wrong parts and get credit for them. Does Barrett’s have a rutine that get guid me on how this is done? Brgds-Mr.Tord Holen (Norway)

26 February 2025
SNG Barratt - USA logo

Reply from SNG Barratt - USA

Dear Mr Holen,

I'm sorry you have not received the parts you were looking for. I will send you an email now and we will get this situation resolved. With vehicles that were built nearly 60 years ago, and have had changes and modifications done to them it can prove difficult to get things right first time but rest assured we have some of the most knowledgeable and experienced salespeople in the industry and we can get this situation resolved for you.

Kind regards

Tom

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