Snapfish Australia Reviews 213

TrustScore 2 out of 5

1.8

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Rated 2 out of 5 stars

We have ordered a lot of photobooks from them but I think the quality has gone way down. The photos look terrible. There were also duplicates - lots of them - after they did the layout automatically.... See more

Rated 1 out of 5 stars

Orders- missing, incorrect, damaged. Customer service - call centres based in Asian countries, responses are exact repetitions, ‘escalating’ means email which you don’t here from to resolve the issue,... See more

Rated 1 out of 5 stars

I ordered photos at the start of March and I never received my online photos. My son needed them for a school project. It's been a month and there's no way to email anyone for support. I'm very disapp... See more

Rated 5 out of 5 stars

When my mother died in a town we did not know anyone, instead of a funeral I created a photo memorial of her life. I put captions to the pictures to tell her life story. I ordered 35 copies which arr... See more

Company details

Written by the company

At Snapfish, it's easy to create a personalised photo gift. Shop Photo Books, Canvas Prints, Calendars, Gifts and more. Turn your photos into a keepsake in just minutes.


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1.8

Poor

TrustScore 2 out of 5

213 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Always a winner

I love making calendars and other items with Snapfish. It's so easy to use and always exceeds my expectations. Will use again and again for sure!

18 October 2021
Unprompted review
Rated 4 out of 5 stars

I love my photo book

I love my photo book. It was easy to make & arrived sooner than was predicted. This was my second book & l’m excited for my next project.

22 September 2021
Unprompted review
Rated 5 out of 5 stars

Happy Fathers Day

I recently made a Fathers Day photo book. It was great fun to make and the finished product was perfect. I will continue to use Snapfish for any future photo projects.

22 September 2021
Unprompted review
Rated 5 out of 5 stars

Wedding Souvenir

I have been making gift books for members of our recent wedding party, to commemorate the day, I’ve found it straight forward and easy to do and learnt little tricks as I have gone along,
I’ve just finished 2 in the last couple of weeks and am planning another 2.
I have found the finished project is a true reflection of the finished delivered item.

22 September 2021
Unprompted review
Rated 5 out of 5 stars

First time I have used Snapfish

First time I have used Snapfish. I was so pleasantly surprised how beautiful the book was presented the pages of photos was really well done
The whole process was easy
I will definitely ordering again

22 September 2021
Unprompted review
Rated 5 out of 5 stars

As always

As always, my Snapfish album was put together easily and came out looking fantastic!
My Dad and Mum love it and have it on display:)

2 September 2021
Unprompted review
Rated 5 out of 5 stars

Quality products

The product (photo book) was just the quality I had hoped. Ordering was easy and delivery was prompt.

30 August 2021
Unprompted review
Rated 5 out of 5 stars

Photobooks

Getting easier and easier to use the photo book creation.
Delivery was quick and efficient
Packaging secure and environmentally friendly

29 August 2021
Unprompted review
Rated 5 out of 5 stars

Wouldn't use anything else

The updates to the photo book in recent times have been terrific. I love the ability to nudge pictures (to line them up) with my keyboard and to find embellishments by keywords. The quality of the books are wonderful and they always arrive in good time and condition. The next improvements I'd like to see are more embellishments, I often can't find something for my themes and the ability to flip backgrounds so I can use the same one twice, with (say) the picture on the outside edges.

27 August 2021
Unprompted review
Rated 2 out of 5 stars

smudged canvas/poor packaging/delivery charges

The canvas print I ordered and received...with a black border was “worn/rubbed” in the corners ...thus revealing white canvas underneath...due to poor packaging.
Instead of being able to collect orders from Kmart like I did in the past, I'm disappointed because Snapfish now charges for delivery. I’m now looking at other photo printers because they don’t charge for delivery..or I can click and collect.

27 August 2021
Unprompted review

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