Snapfish Australia Reviews 213

TrustScore 2 out of 5

1.8

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Rated 2 out of 5 stars

We have ordered a lot of photobooks from them but I think the quality has gone way down. The photos look terrible. There were also duplicates - lots of them - after they did the layout automatically.... See more

Rated 1 out of 5 stars

Orders- missing, incorrect, damaged. Customer service - call centres based in Asian countries, responses are exact repetitions, ‘escalating’ means email which you don’t here from to resolve the issue,... See more

Rated 1 out of 5 stars

I ordered photos at the start of March and I never received my online photos. My son needed them for a school project. It's been a month and there's no way to email anyone for support. I'm very disapp... See more

Rated 5 out of 5 stars

When my mother died in a town we did not know anyone, instead of a funeral I created a photo memorial of her life. I put captions to the pictures to tell her life story. I ordered 35 copies which arr... See more

Company details

Written by the company

At Snapfish, it's easy to create a personalised photo gift. Shop Photo Books, Canvas Prints, Calendars, Gifts and more. Turn your photos into a keepsake in just minutes.


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1.8

Poor

TrustScore 2 out of 5

213 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good programs

I have been very happy with the service, delivery and presentation of both books that I have purchased from Snapfish.

3 February 2022
Unprompted review
Rated 5 out of 5 stars

Photo book

I created and ordered a photo book online with ease. I've been using Snapfish for all my photo book creations and have always enjoyed using the website without any hassles. Photo book arrived in exceptional condition and was very happy with service. Thank you.

3 February 2022
Unprompted review
Rated 5 out of 5 stars

Review

I have always been extremely happy with Snapfish.
I have two books made up and a poster.
My grandchildren really love the books and often sit and look at them.
My first book was in 2012

2 February 2022
Unprompted review
Rated 5 out of 5 stars

I have bought several photo books and…

I have bought several photo books and used Snapfish for all of them by using their program to place my photos in the books. I have always liked their arrangements, able to edit as necessary and always happy with the quality.

2 February 2022
Unprompted review
Rated 5 out of 5 stars

Snapfish delivers the goods...

The service is always great. Easy to use website. The product is always top notch. Any potential issues that arise are dealt with speedily. Staff are always friendly and very helpful. Good deals to be had throughout the year. Great range of products. It makes putting projects together a lot of fun. And I get to spread the joy amongst family and friends. Brilliant!

2 February 2022
Unprompted review
Rated 1 out of 5 stars

The website is impossible

The website is impossible. The process from beginning to end when creating a project, I've found quite comclicated and frustrating each time and mistakes are hard to correct.

21 January 2022
Unprompted review
Rated 5 out of 5 stars

Great product and service.

I have had several orders from snappish and in each instance the service has communicated effectively as to delivery. Delivery has been prompt. The product has always been excellent standard, good specials and deals are a great incentive as well. Will definitely be ordering more products

22 December 2021
Unprompted review
Rated 5 out of 5 stars

Cannot speak highly enough of the…

Cannot speak highly enough of the service, quality and how happy we are with all the products we purchase (and design) through Snapfish...
A great business to deal with - thank you!!!

9 December 2021
Unprompted review
Rated 5 out of 5 stars

Christmas…done easy!

I ordered quite a few Christmas presents from Snapfish this year and the whole experience has been delightful and super fast. The products are excellent but the speed at which I received them is outstanding. Excellent job Snapfish I'll always recommend you!

8 December 2021
Unprompted review

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