Snapdeal logo
Visit website

Snapdeal Reviews 

411
•
TrustScore 2.5 out of 5

2.4

Shopping & Fashion
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Never buy anything from Snapdeal. They never delivered our product. Always sent message our product will delivered today and end of the day they update a message like customer not available so it resc... See more

Company replied

Rated 1 out of 5 stars

Very poor service from Snapdeal. Order ID: *74104706835* I placed this order but there was a size issue. I requested for return/replacement 5 days back. Every day I get a message saying "out... See more

Company replied

Rated 2 out of 5 stars

don't buy anything from snapdeal third class policy, my refund given me credit didn't on bank account... why I accept credit...?? that means ye log janbuj kar Gala pakad rahe hi..... ekbar payment Kiy... See more

Company replied

Rated 4 out of 5 stars

I have purchased a article and that is not as good.so i decided and raised request they accepted. They allotted a courier named shallow fax their target from 11/8/23. But they reconsidered for more d... See more

Company replied

Company details

  1. Shopping & Fashion

Contact info

2.4

Poor

TrustScore 2.5 out of 5

411 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(411)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Unhelpful and Rude Complaint Resolution

They overcharge for delivery and don't give refund. Unethical. Their Complaint Resolution Team is rude and unhelpful. Avoid Snapdeal

15 September 2022
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Sandeepan,

We are really sorry for the trouble caused. Please share your contact details at grievanceofficer@snapdeal.com and we'll connect with you to sort out the issue. We regret the inconvenience caused.

Thanks,
Team Snapdeal

Rated 1 out of 5 stars

Poor services...they deliver wrong…

Poor services...they deliver wrong product and customer care service is not helping in refund

4 September 2022
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Ruchi,

We are sorry to know this. Please share your contact details at grievanceofficer@snapdeal.com and we'll connect with you to sort out the issue. We regret the inconvenience caused.

Thanks,
Team Snapdeal

Rated 1 out of 5 stars

The service is very bad and product…

The service is very bad and product which comes is always incomplete.when I tried to get my exchanged product,the product came with different size and different colour..really disappointed with the service..delivery is also late ...I will not recommend snapdeal for online shopping..

22 July 2022
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Sarita Devi,

Apologies for the experience you have been through. Please share your order details at grievanceofficer@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

Rated 1 out of 5 stars

Unprofessional agent prateek..

Agent called prateek... Unprofessional agent does not even reply on time and arguing with me to use professional language....prateek is a unprofessional agent in customer service...sad with the service...such as unprofessional staffs you have

23 June 2022
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Sachin,

Apologies for the experience you have been through. Please share your order details at grievanceofficer@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

Rated 1 out of 5 stars

Shady website.

I made a purchase. It was concerning because I did not receive any status updates. I contacted the company several times, and they eventually responded that they did not have the supplies in store but were expecting them. They have not communicated with me yet. There is no way to contact them through phone. Stay away from Super Shady!

12 May 2022
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Shivay,

We are sorry to know this. Please share your contact details at grievanceofficer@snapdeal.com and we'll connect with you to sort out the issue. We regret the inconvenience caused.

Thanks,
Team Snapdeal

Rated 4 out of 5 stars

It was a good experience with them

It was a good experience with them. Before I was about to order I was a bit confused and tensed about the product damage and delivery. But I received the same product which I placed and delivered at expected date. It was a trusted platfrom, we can order things from it.

3 May 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look