Whole customer contact experience was 100%. I was hesitant about buying a premium phone cover, but it's arrived and the quality is great. Haven't used it yet, the phone its for arrives tomorrow, bu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'd bought many a case in the past only for them to fall apart in no time at all, not this time though. My Snakehive Google Pixel 6 Pro case is quality & gorgeous too. Customer service is also excelle... See more
Company replied
I was able to input my order with ease and shipping / delivery time was fantastic ( total 3 days ). Only received my order 48 hours ago and have not had time yet to actually start using the new phone... See more
Great quality genuine leather phone case With compartment for cards I use a waterproof spray to keep it clean being nubuck leather - it ages super well I had the first one 2 years ago- still going... See more
Company replied
Company details
Written by the company
We are passionate about providing our customers with the finest uniquely crafted genuine leather mobile phone cases, whilst also offering exceptional value for money and great customer service. Snakehive is a family owned and run business based in Dorking, Surrey in the UK. Please check out our website at www.snakehive.co.uk.
Contact info
Unit 1 Tillingbourne Court, RH4 1HJ, Dorking, United Kingdom
- 01306742775
- sales@snakehive.co.uk
- snakehive.co.uk
4.9
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 24 hours
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Best phone case by far
My third Snakehive phone case - one for each new phone over the last 7 years. They don't wear out, just phone sizes change! I love the vintage colours and the wallet style keeps my phone secure and protected. These cases are worth every penny.
2 December 2025
Unprompted review
Reply from Snakehive
Hi Madeline,
Thank you so much for sharing this wonderful review — and for choosing Snakehive for each new phone over the last seven years. We truly appreciate your loyalty!
We’re delighted to hear that you love the vintage colours and that the wallet style continues to keep your phone secure and protected. It means a lot to know that our cases have consistently met your expectations.
If you ever need anything at all, we’re always here to help. Thank you again for your continued support!
Best regards,
Team Snakehive
Just perfect to use and pleasing to…
Just perfect to use and pleasing to look at
2 December 2025
Unprompted review
Reply from Snakehive
Hi Anon,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your Snakehive product. 😊
We really appreciate your support and hope it continues to make your day a little brighter!
Best regards,
Team Snakehive
Good quality case 👌!
1 December 2025
Unprompted review
Reply from Snakehive
Hi Harrison,
Thank you so much for your 5-star review! We’re thrilled to hear that you’re happy with the quality of your case. 👌
We really appreciate your support and hope you continue to enjoy your Snakehive products!
Best regards,
Team Snakehive
Great product
No fuss, no problem. This is my second Snakehive case. Expecting the quality this company delivers. Everything I ordered fits my phone perfectly.
You can see the gorgeous stitching, and leather work. Cant wait to see how it develops its own unique pattern with use.👌 👍
⭐️⭐️⭐️⭐️⭐️
12 November 2025
Unprompted review
Reply from Snakehive
Hi Dawn,
Thank you so much for your amazing 5-star review! We’re thrilled to hear that you’re enjoying your second Snakehive case and that the quality and craftsmanship meet your expectations. It’s great to know you’re excited to see how your leather develops its unique character over time — that’s one of the best parts of our products!
We really appreciate your support and look forward to serving you again in the future.
Best regards,
Team Snakehive
Quick delivery of quality product
Quick delivery of quality product
29 November 2025
Unprompted review
Reply from Snakehive
Hi there,
Thank you so much for your 5-star review! We’re thrilled to hear that you received your order quickly and that you’re happy with the quality of your product. Your kind words mean a lot to us!
Best regards,
Team Snakehive
Excellent service the phone case…
Excellent service the phone case arrived the next day and is good quality. Very happy thank you ☺️
27 November 2025
Unprompted review
Reply from Snakehive
Hi there,
Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that your phone case arrived so quickly and that you’re happy with the quality. It’s wonderful to know that our service and products have met your expectations — feedback like yours really makes our day!
We hope you continue to enjoy your case, and we look forward to helping you again in the future whenever you need another Snakehive product.
Best regards,
Team Snakehive
Great phone case and real humans!
Really pleased with the product. Service was impressively prompt, even when I mistakenly ordered the wrong size and had to request an exchange. Also SO refreshing to deal with an actual human being! Lots of companies would do well to follow their example.
26 November 2025
Unprompted review
Reply from Snakehive
Hi there,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re happy with your product and that our service made the exchange process smooth and easy. It’s fantastic to know that our team was able to provide a personal touch — we truly believe in making every interaction as human and helpful as possible.
Your kind words mean a lot to us, and we hope you continue to enjoy your Snakehive product. We look forward to serving you again in the future!
Best regards,
Team Snakehive
Excellent Phone Cover
Reassuringly well made offering a great fit for my new phone & good level of all round protection. Looks great too.
29 November 2025
Unprompted review
Reply from Snakehive
Hi David,
Thank you so much for your 5-star review! We’re delighted to hear that your Snakehive case fits your phone perfectly, provides great protection, and looks fantastic. It’s always wonderful to know that our products are meeting our customers’ expectations.
We truly appreciate your support and hope you continue to enjoy your case for a long time to come!
Best regards,
Team Snakehive
Fabulous product
Fabulous product - lovely quality and protects phone perfectly whilst keeping cards etc safe - highly recommend
28 November 2025
Unprompted review
Reply from Snakehive
Hi Karen,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you’re enjoying your Snakehive case and that it’s keeping both your phone and cards protected. Your recommendation truly means a lot to us.
Please don’t hesitate to reach out if there’s anything else we can help with — we’re always here for you.
Best regards,
Team Snakehive
Excellent quality product
Excellent quality product. Speedy delivery and good communication throughout. Appreciate the free matching key ring gift too!
28 November 2025
Unprompted review
Reply from Snakehive
Hi Shirley,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with your Snakehive product and that the delivery and communication met your expectations. We’re also glad you enjoyed the free matching key ring!
Your support means a lot to us, and we look forward to serving you again in the future. 😊
Best regards,
Team Snakehive
I love this product!
My Snakehive phone case was shipped and delivered quickly and when promised. I love the leather. This is my third case from Snakehive, and I’m looking forward to using it!
27 November 2025
Unprompted review
Reply from Snakehive
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that your case arrived quickly and that you’re enjoying the quality of the leather. It truly means a lot to know this is your third Snakehive case — your continued trust and support are genuinely appreciated.
If you ever need anything at all, we’re always here and happy to help.
Best regards,
Team Snakehive
Great Product and Customer Service
The leather case for my Samsung S25 is a high quality item, that fits perfectly. It's my 2nd Snakehive case, the 1st outlasted my phone (4 years+) and is still good for a few years!
Prompt delivery and when I had a query about a free keyring, Cyle sorted it out immediately.
Great product great customer service.
26 November 2025
Unprompted review
Reply from Snakehive
Hi Julian,
Thank you so much for your wonderful review! We’re thrilled to hear that your Samsung S25 leather case fits perfectly and that your previous case has served you so well over the years. It’s fantastic to know that Cyle was able to assist with your keyring query and that you’ve had a positive experience with our team.
Your support and kind words mean a lot to us, and we hope your new case continues to serve you just as well! 😊
Best regards,
Team Snakehive
High quality phone case and great service
The case is high quality and is a great colour. It fits my phone securely and overall I am very pleased.
Snakehive responded very promptly to queries and I have no hesitation in recommending them.
26 November 2025
Unprompted review
Reply from Snakehive
Hi there,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you’re pleased with the quality, colour, and fit of your case, and that our team was able to assist you promptly.
Your recommendation truly means a lot to us.
If there’s anything else we can help you with, please don’t hesitate to reach out — we’re always here to assist.
Best regards,
Team Snakehive
IPhone 17 case
Quality products at value for money prices together with good service, this is the third phone case I have purchased from this company.
25 November 2025
Unprompted review
Reply from Snakehive
Hi there,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’ve chosen our cases for the third time and that you continue to find great quality and value in our products.
We truly appreciate your loyalty and your kind words about our service.
If there’s anything else we can help you with, please feel free to reach out — we’re always here to assist.
Best regards,
Team Snakehive
I just love this case
I just love this case. I have had this case for 5 years and it's wore out! I got the Teal case from the snakehive website because they didn't have the Teal in the Samsung galaxy s22 on Amazon. It's the best case I have ever owned. Soft and so pretty.
24 November 2025
Unprompted review
Reply from Snakehive
Hi Lisa,
Thank you so much for taking the time to share this wonderful 5-star review — we truly appreciate it. It means a lot to hear that you’ve loved your Snakehive case for five years and chose another in Teal because it’s been the best case you’ve ever owned.
We’re delighted that your new Galaxy S22 case is just as soft, beautiful, and enjoyable to use. Your support and loyalty genuinely mean the world to us.
If there’s ever anything else you need, we’re always here and happy to help.
Best regards,
Team Snakehive
Wouldn’t buy from anywhere else
This is the third Snakehive phone case
I’ve purchased over the years. I love the fact that they hold a credit card and some cash and also my driving licence. As well as being very useful they are very tactile.
24 November 2025
Unprompted review
Reply from Snakehive
Hi Jennifer,
Thank you so much for your fantastic 5-star review! We’re truly grateful for your continued support over the years, and it’s wonderful to hear that our cases continue to be both useful and enjoyable to use.
We’re so glad you love the practicality and feel of our wallets — they’re designed to make everyday life a little easier, and it's great to know they’ve done just that for you.
If you ever need anything in the future, we’re always happy to help.
Best regards,
Team Snakehive
What’s not to love…..
I’m a long time customer of Snakehive and I’ve had many of their phone cases. They just make sense: a good range of colours, top quality and reasonably priced. What’s not to love.
24 November 2025
Unprompted review
Reply from Snakehive
Hi Eden,
Thank you so much for your incredible review — it truly means a lot to us! We’re delighted to hear that you’ve been with us for a long time and continue to enjoy our phone cases.
We’re glad the colours, quality, and value hit the mark for you. Knowing that our products “just make sense” to you is exactly the kind of feedback that keeps us motivated.
If there’s ever anything you need, we’re always here to help.
Best regards,
Team Snakehive
Reply from Snakehive
Hi Derrill,
Thank you for your review! We’re delighted to hear that you’re happy with the quality of your Snakehive product. We really appreciate your support and hope you enjoy using it every day!
Best regards,
Team Snakehive
Excellent, handsome product
Excellent, handsome product. Well designed. Great service.
23 November 2025
Unprompted review
Reply from Snakehive
Hi Thomas and Carroll,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your product and our service. Your feedback truly means a lot to us and keeps us motivated to keep delivering our best.
Best regards,
Team Snakehive
Quality
My third case from Snakehive. Superb quality. Stand out from the rest!
23 November 2025
Unprompted review
Reply from Snakehive
Hi Martin,
Thank you so much for your continued support and for sharing your experience! We’re thrilled to hear that you’re enjoying your third case and that it continues to stand out. Your feedback truly means a lot to us.
Best regards,
Team Snakehive
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