smugglerscrate.com Reviews 

170
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers had a great experience with this company. Customers consistently praise the wonderful variety of collectibles and themed merchandise included in every single monthly box. People frequently note that the items make fantastic gifts and are truly wonderful for dedicated fans to proudly display all around their homes. However, some reviewers were not happy with delivery times, noting that packages can take too long to arrive and customers often get billed before shipping actually occurs. A few other people also felt that the contents occasionally included unwanted duplicates or underwhelming products that simply did not feel entirely worth the money spent.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many fans expressing great satisfaction and describing... See more

Quality

Customers had ambiguous experiences with quality, as many reviewers expressed delight over the outstanding... See more

Subscription

Reviewers express mixed feelings regarding the subscription service, with many consumers praising the great... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers noting that shipments arrive... See more

Value for money

Consumers find value for money to be ambiguous, with opinions sharply divided regarding the contents. While... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The items I received each month were worth the price I paid. They were one of a kind, not readily seen in my area. They will make a great addition to any collection. Monthly subscribers need to k... See more

Rated 3 out of 5 stars

Boxes always arrive with great products (a little to heavy on stickers in my opinion), I look forward to them every month. The only thing that would make it five stars is the shipment time....I have b... See more

Rated 5 out of 5 stars

We ordered the Star Wars Smuggler's Crate for our son. He is a huge Star Wars fan and looks forward to the crate every month. There is a wide variety of collectibles in each crate and the quality is o... See more



Contact info

3.9

Great

TrustScore 4 out of 5

170 reviews

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3.9

All reviews

(170)

44 reviews in the last 12 months

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Rated 1 out of 5 stars

Outside UK? Don't bother. You'll be ripped off. They don't include VAT so you'll get hit by customs.

Ordered the Anime version of the Crate on 27th November as a Xmas present. Realising a few weeks later that it hadn't arrived we checked the tracking to discover it had been shipped and returned to sender without us being informed. We contacted CS. They apologised and resent the crate. Even though they ship worldwide for some unknown reason they don't include VAT when you pay so we got hit for an extra 15 euro customs and admin charge (23% VAT for Ireland and €5.95 admin fee) on our end which delayed the delivery of the resent package. It didn't arrive until after Christmas.

So what did we get for all our hassle? The contents of this so called 'Anime Box' were utter trash. A funko pop. A pack of Yugi-oh cards Asian language. Universes cards (?). A pez dispenser and a pokemon cloth bag for some reason. Some small brick building things of unknown origin. Two tiny posters that looked like they were printed from an inkjet printer, not glossy or anything and some tiny stickers.

You seriously couldn't make up how bad this box was for the expense and trouble it caused to get it. Instantly cancelled our subscription and will avoid like the plague.

30 December 2025
Unprompted review
Rated 2 out of 5 stars

Underwhelming…

Just got my first box as a Christmas gift for my son. Very underwhelmed with the contents. I planned to subscribe for a few months for him, but if the next box is the same I will be cancelling.

13 December 2025
Unprompted review
Rated 1 out of 5 stars

Counterfeit merch sent

Ordered a sub box for the first time, was meant to receive a mystery gift in addition although wasn’t clear what was part of the box and what was in addition, received a Funko pop, a children’s satchel, both licensed merch, an eraser, a keyring in clear package with no logo and two pens, none were licensed and a fake Lego figure, I’m an abode Lego fan as well and knew instantly aside from the plastic package it came in didn’t mention Lego but the pieces themselves that I know would have the brand on had nothing, I was quite shocked this company would send out counterfeit merchandise as authentic when it’s selling point was licensed merchandise, half wasn’t and one was a clear counterfeit. I also don’t rate the prints, they’re sent on paper not even backed and what am I meant to do with them? Canceled the subscription immediately as I’m not paying for dodgy rip offs for £40 a month.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your money ive ordered…

Don't waste your money ive ordered several things last 3 orders shocking took ages to deliver and shen they did arrive two orders of lightsabres meant to get 2 free in each order but both only had 1 free and as for the crates i ordered 1 of these £80 7-8 items 3 of which were stickers and very small posters You say to message if theres a problem with my order SC19806-2187 well ive messaged 15/20 times but still you dont reply my crate was absolutely rubbish 5-8 items depending on whether you class small stickers of no monetary value items but there was meant to be 10-15 plus 2 free items

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Pure scam... Do not buy or subscribe!

Pure scam... They do not send on time properly. Their website do not have any proper return mechanism only bunch of paragraphs... They even do not reply their emails... I will sue them...

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Fast delivery from start to finish, Great items in every box, only had 1 set of duplicates and that was a keyring. Would definitely recommned to star wars fans. Can't wait for the next box

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Give it a try!

I’ve had one bad expensive but overall I’ve been happy with the purchases! You’ll probably occasionally receive an item that you’ve already gotten before it’s happen to me a couple of times!

27 August 2025
Unprompted review
Rated 5 out of 5 stars

This is the way

I have received a few of the same items but for the most part they do send a variety of things. If they mess up an order they will actually fix it for you in a timely manner. I’ve ordered like 5 or 6 times from them. Will do it again for sure.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Box Great Items

Great Box with great items.
I have enjoyed every box and every item I have received! No repeat items.
I am getting my money's worth!
Love the Trade Paperbacks!!

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22 September 2025
Unprompted review
Rated 5 out of 5 stars

Love the create

The items I get ever month are great. There's always a chance to get duplicate items but in my experiance ive only had this happen once other than the little lego figure I get duplicates quite often.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Great for Star Wars Fans

I’ve been a monthly subscriber to Smugglers Crate for a while now, and it’s honestly something I look forward to every month. The items are always fun, varied, and perfect for any Star Wars fan. I’ve had a great mix of collectibles, artwork, and surprises.

It genuinely feels like opening a little treasure chest each month, and I get excited every time my box arrives. The quality of the items is solid and the value for money has always felt worth it to me.

If you’re a Star Wars fan I would definitely recommend.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Ordered twice different sizes very happy

Have ordered twice different sizes both times been extremely happy with the boxes. Ordered for a gift and they were very happy. The boxes were what was advertised/shown to be. Definitely will be ordering again. The website was easy to navigate and checking out was a breeze.

30 April 2025
Unprompted review

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