100% fraud company
100% fraud company. Should be out of business. They are liars and thieves! Will never get any money from me does not matter how much money they ask.
3 July 2024
Unprompted review
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Company details
Information provided by various external sources
App- och SMS parkering utan registrering eller månadsavgift från SMS Park
Contact info
Göteborgsvägen 94, 431 37, Mölndal, Sweden
- smspark.se
Worst company ever
Worst company ever. Don't use it if you got an alternative. As always they send reminder invoice without never receiving the original invoice. Disgraceful company. Earning money by cheating people.
23 March 2021
Unprompted review
How do Swedish people tolerate things like this :s
How this lot are still operating in 2020 and that Swedish people actually pay for this rubbish without question is beyond me. You pay to park in a car park an they send you a letter Home with an added fee for the letter? I didn’t want a letter I just want to park an leave like everywhere else in the world! Why would I need to go onto there website an ask to not have a letter sent, I want to park not start a subscription! Mugs!
7 September 2020
Unprompted review
Reply from SMS Park
Hi Jay!
I'm sorry to hear that, The information about our different payment methods is displayed on our signs and in our terms of condition. You also recieve a text message when you end your first parking saying ''To avoid a paper invoice, log into www.smspark.se and change your payment method''.
Best regards,
Lisa - Customer Care
Scam company
Scam company. Paid for one a month 500kr to reserve a spot. Received two parking tickets during that time for 1,500kr and they wouldn't give the money back. STAY AWAY!!!!
I will continue and report this scam.
31 August 2020
Unprompted review
Reply from SMS Park
Hi Guy!
Im sorry to hear that, Unfortunately SMS Park doesn't decide this, it is the parking owners decision. Have you contacted them?
Have a nice day!
Best regards,
Dishonest company. I received an invoice after 2 months…
I received an invoice after 2 months for 5 kr along with reminder fee of 60 kr. This is predatory behaviour. Absolutely shocking that even if the parking was for 5kr they will charge you 25kr to send the invoice. Disgusting.
23 August 2020
Unprompted review
Reply from SMS Park
Hi Sinead!
I'm sorry to hear that, You are able to change you payment method through the app or the website www.smspark.se if you do not want a paper invoice - This information you get when you park with us for the first time.
I can't really answer why you didn't recieve your invoice until two months later - Might be something with the post delivery.
You can always see all your invoice on www.smspark.se and ''my pages''.
Best regards,
Wrongful reminder fee
Wow! 1.5 months after I used sms park, I get a reminder invoice, and I didn't even get an invoice in the first place. The actual parking fee was SEK 34.00 and the reminder fee was SEK 60.00.
Another problem was that when I used the service, it was difficult to understand if it worked or not. My husband paid with easypark, so in the end we paid for the same parking twice AND get a reminder fee.
I don't recommend sms park and I will never use it again.
13 August 2020
Unprompted review
Reply from SMS Park
Hi Sofia!
That's no good, It sounds a bit strange.
Have you contacted us regarding this issue? Is the invoice paid?
Otherwise contact me on lisa.lindblad@smspark.se and I will look into it.
Have a nice day!
/ Lisa - Custoner Care
Reply from SMS Park
Hi Pepi!
It makes us very happy to hear that you are happy with the service you received.
Have a nice Wednesday! :)
/ Lisa - Customer Care
A very helpful and informative lady who…
A very helpful and informative lady who helped me with my question in a very respectful and great way.
Thank you.
26 May 2020
Unprompted review
Reply from SMS Park
Hi Azadeh!
Thank you for leaving your thoughts on the contact with our customer care service :)
It makes us happy to hear that you are satisfied with our service!
I wish you a nice summer
/ Lisa - Customer Care
Warning, expensive invoices with added service fees!
Warning, do not use this service, they only rob you by not sending any invoice, stating they have. And then you get a reminder with service fees added and suddenly a single parking payment gets very expensive!
25 June 2019
Unprompted review
A great system
A great system that can be used over most of Sweden. You pay for the time you park and no more.
Do not understand the people who complain about invoice problems when there are other ways of paying. After all you need a smart phone to use the system so why not pay automatically with a debit card
24 November 2018
Unprompted review
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