SMProWheels.co.uk Reviews 

205
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Bought set of wheels for a Ktm several years ago still going strong just ordered set hub parts to fit latest husqvarna parts and ordering quick customer service reply really quickly when I wasn’t sure... See more

Rated 2 out of 5 stars

Appalling service…. Ordered a rear rim was told 5/6 weeks for a custom order 9 weeks later I’m having to chase them to be told they don’t know when it will be ready . Was also met with hostility... See more

Rated 5 out of 5 stars

No problems at all very fast delivery within a few days. I orded sm pro platinum wheels black with green hubs for kx 125 and they are spot on and very well priced compared to some other stores. Would... See more

Rated 3 out of 5 stars

There was an initial delay in the supply of the part ordered which I had to chase three times with no communications so only three stars this time. Once they realised the part was not delivered they... See more

Company details

  1. Motorcycle Shop

Information provided by various external sources

Get quality Motorbike Wheels, Hubs, Rims, Spokes and Nipple Sets online. From Motocross to Road bikes, we have it covered. Built to withstand high endurance with a quality and customised finish, satisfaction is guaranteed.


Contact info

3.8

Great

TrustScore 4 out of 5

205 reviews

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No recent history of asking for reviews

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3.8

All reviews

(205)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service & quality

What a nice change to find a British product well priced and great quality, on top of all that fast delivery. Great to do business with.

11 April 2016
Unprompted review
Rated 1 out of 5 stars

Poor quality even worse customer support

Sm pro are a piece of.... and so is their customer support. They tell you to go to court with them on the very first email reply they send you. I had to true both the front and back wheel twice(!) within 800 km and I only do amateur enduro. Mismatched colors, etc. This will be your worst purchase for your bike. Avoid!

5 April 2016
Unprompted review
Rated 2 out of 5 stars

quality not gret

when asking questions, got a reply in no time, which was great. and the delivery time was also great.
the quality of the wheel how ever is poor for the price you pay.
asked for a black rim, it may aswell of been sprayed with a rattle can. i pretty much sneezed near it and the paint started coming off.
not really impressed.

28 March 2016
Unprompted review
Rated 5 out of 5 stars

All fine

It was black, it was rubbery, it is a tyre and its fitted and going round. If you really wanted to make it better do next day delivery and make it free. If not keep doing what you're doing, it's fine

7 March 2016
Unprompted review
Rated 5 out of 5 stars

brilliant

No problems at all very fast delivery within a few days. I orded sm pro platinum wheels black with green hubs for kx 125 and they are spot on and very well priced compared to some other stores. Would definitely recommend. Kieran. Liverpool.

6 March 2016
Unprompted review
Rated 5 out of 5 stars

On time and good quality

I had few questions prior to the purchase that were quickly and courteously answered in an e-mail exchange. Once I ordered the product it were delivered without issues. The packaging were very good and the quality of the product seem very good.
All in all I'm a happy customer.

2 March 2016
Unprompted review
Rated 5 out of 5 stars

Great rims and very fast delivery

Excellent rims , easy to true up and look great . Fitted black rims to my 89 kx 125 evo bike and totally transformed the look of the bike .
Its also good that SM Pro still manufacture 18 inch rims for these old bikes.

21 February 2016
Unprompted review
Rated 5 out of 5 stars

Repeat orders of stainless steel spokes

On making my order for a Triumph spoke set I immediately received an e-mail confirming the order and a tracking number, giving me good confidence. The item arrived next day.
This excellent service was not just a one off as due to the high quality and fantastic price of the product I made a number of further orders and had the same lightening service.
In summary the quality of service, product and communication is probably the best I have ever had. I appreciate that this high level of service takes effort and commitment and would recommend SMProWheels to other buyers with confidence.

13 February 2016
Unprompted review

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