Its always watching. It blocks the most absurd things. It's for protecting young people from inappropriate things but it also blocks them from things categorized as 'Education'.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Since 2001, Smoothwall has provided world-class internet security and content filtering solutions to protect and empower millions of users worldwide. By allowing filtering, monitoring and reporting on actual web content and activity, Smoothwall enables school administrators to protect their students online.
Contact info
Savannah Way 1, LS10 1AB, Leeds, United States
- 1 800 959 3760
- enquiries@smoothwall.com
- smoothwall.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
im still at the adoption place and i…
im still at the adoption place and i still cant play chess but what i want to say is Rindfleischetikettierungsüberwachungsaufgabenübertragungsgesetz
i searched up images of pawn on my…
i searched up images of pawn on my laptop so i can draw different styles of a pawn for my art wok but it blocked it. so i got a detention :( for not doing wok and my parents beat me and disowned me because i colndt draw. im only 7 and live on the streets because smoothwall blocked my homewok. pleese give money. parents IM SORRYYYYY PLEESE IM SORRYYYY pleese adopt me now and my good fiid adolf. im so lonely
Please can my school stop using it...
It's just terrible. The purpose of smoothwall is to keep us safe from harmful things not from schoolwork. I was making a powerpoint once and the link for the presentation got blocked. If i search up something related to chemistry i get blocked for things completely irrelevant- Reddit! Such rubbish. 0 stars if i could
blocks people for the stupidest reasons…
blocks people for the stupidest reasons even our old blocker wasn't this strict! It blocked my friend for searching for a Minecraft burger yet it lets him see pictures of a Minecraft creeper. Which doesn't sound too bad until you realize creeper is another word for stalker...… Bit of a double standard there smooth brain! T_T
This is a horrible feature I cant even
This is a horrible feature I cant even google something without being blocked by smoothwall this is so strict. Even when I google the smartest man on earth SMOOTHWALL BLOCKS ME!
The Ballad of Smoothwall Cloud Filter
The Ballad of Smoothwall Cloud Filter
—A Most Unholy Contraption—
In the reign of King Wi-Fi the Laggy, in a humble realm of scholars and overworked teachers, there came a great cry:
"We must needs protect our younglings from the dark enchantments of the World Wide Web!"
And lo! From the ether was summoned a creature most foul and falsely named—Smoothwall Cloud Filter, a digital demon cloaked in promises and poorly coded virtue.
"Fear not!" it boomed, with all the arrogance of a goose in armor. "I shall smite the wickedness of the internet and let only purity pass!"
But alas! From the very moment it was installed upon the kingdom's sacred networks, chaos did reign. For Smoothwall, like a blind knight with a rusty sword, knew not friend from foe.
Wanteth thou to search for "photosynthesis"?
BLOCKED for “suspicious greenery.”
Attempteth thou to readeth “Romeo and Juliet”?
FORBIDDEN, for it containeth “adult themes” and the word “dagger.”
Tryeth to accesseth Google, the most basic of tools?
NAY, for it beareth the name of an ancient pagan deity (or so it thinketh).
Meanwhile, all manner of mischief did slip through its grasp! The foulest clickbait, online games of deep and unholy addiction, and YouTube rabbit holes of talking cats were granted free passage, whilst noble learning was cast into the abyss.
Students were left bewildered.
Teachers did tear at their hair and curse the name "IT Support."
The headmaster drank three goblets of coffee before breakfast and was last seen shouting at the printer.
And what of the network speed, thou asketh? Picture, if thou canst, a turtle swimming through treacle... wearing leaden boots... during a thunderstorm... whilst being insulted by squirrels.
Aye, that slow.
So let it be known, from tower to tavern, from scroll to server:
Smoothwall Cloud Filter is no guardian—it is a gremlin in disguise, a jester in the court of educational technology, and a plague upon thine bandwidth.
Take heed, fair reader, and install it not, lest ye desire madness, mayhem, and students screaming “WHY HATH YOUTUBE BEEN BLOCKED, YET FORTNITE REMAINS?!”
Thus ends the tale.
Go now, and speak of it to others, that they may be spared this digital doom.
And if thou seest the IT man, offer him a biscuit and a kind word—for he hath seen things no mortal should.
TERRIBLE!!
smoothwall stop limiting ever single website.. 💔
every single single time i go onto a website it is blocked. NO MATTER WHAT. like stop blocking everything and even if i search something thats not even bad it gets blocked. LIKE ILL SEARCH UP SOMETHING AND IT WILL SAY "blocked by smoothwall" WITHOUT EVEN CLICKING OR GOING ON THE WEBSITE. and its just rlly annoying the amount of things they restrict like ik to safeguard and allat but still? its so limited on what you can search for and go on atp.
A thorn on my side.
It's just a burden for me. I was searching up "Hydrapple" and for some GOD DAMN REASON, I was BLOCKED BY THAT TRASH.
I swear to ARKOOS (the pokemon god Arceus, I'm a Pokefan) that I will SUE THAT NUISANCE AND TERMINATE THAT WEBSITE FOREVER UNTIL THE END OF TIME!
According to other reviews, important education websites get BLOCKED by the ANNOYING MONSTORSTY OF SMOOTHWALL.
Smoothwall? more like TRASHWALL.
and I'm not the only person who experience that bozo website.
it's also not the first time I experienced the harsh blocking.
If I could, I would rate it 0 stars.
I hope the website gets deleted this year or the near future.
Thank you for reading.
-archa_archaludon
Not good even in the worst way.
Bro i search up this maths website and guess what happens? It gets blocked. Like what if i just want to do some maths work?
It blocks me from education
It blocks me from education. I HATE SMOOTHWALL
#downwiththewall #smothbrainedsmoothwall #smooththeblock #smoothwall
stop blocking sites i need for my gcses!!!!
why r u blocking photopea i need it for gcse art this software has ruined my future i'm gonna have to be a binman if this tomfoolery keeps happening
ITS IS SO BAD I WAS TYPING SOMETHING…
ITS IS SO BAD I WAS TYPING SOMETHING EDUCATIONAL AND SMOOTH WALL BLOCKED IT RAHHH
Absolutely useless
Absolutely useless, blocks everything and is super duper laggy.
i googled top 15 tallest mountains in…
i googled top 15 tallest mountains in the world , and smoothwall blocked me from it because it was a apparant safegarding issue neveer use it .
Everything gets blocked! Pointless!
Everything gets blocked! I am surprised that Trustpilot didn't get blocked. I search up the letter "e" and I get blocked for Category Allowed! I search up some pronunciation for a German task I am having difficulty with and I get blocked! Smoothwall is terrible, and with it, there is basically no point of doing anything!
Smoothwall is the greatest thing to…
Smoothwall is the greatest thing to happen to humanity since the discovery of fire. It was only when smoothwall was invented that humans as a species ever surpassed the discovery of fire, that allowed the continuation of the species itself mind you. I was a smoothwall fan from day one ever since my father Archibald Quantavius Smoothwall invented the app in 1607. since the day I was born and until the day I die I will be a smoothwall glazer. if smoothwall have 1000000 fans I am one of them, if smoothwall have 1000 fans I am one of them. if smoothwall have 10 fans I am one of them, if smoothwall has 1 fan I am that fan, if smoothwall have 0 fans I am dead. if smoothwall is ever removed from the internet I will deploy my internet destruction virus destroying all world wide web connections as there will be no point in using the internet after that point. thank you smoothwall for being there when I had no others. I will be a fan of smoothwall for all of eternity. with that said I will have to give smoothwal a 1 star review as it stole 5 dollars from me in 2002
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








