Smoothwall Reviews 

490
•
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, most reviewers were let down by their experience overall. Customers frequently reported that the software blocks essential educational websites, research materials, and everyday search terms, making it extremely difficult to complete school assignments and coursework properly. Consumers also noted that the application drastically slows down device performance, causes severe lag, and leads to frustrating technical problems during daily browsing and tasks. Some reviewers were not happy with the strict monitoring features that actively tracked search terms and browsing activity across devices. People additionally expressed deep frustration about unexpected restrictions applied to completely harmless words and common topics encountered while studying.

What people talk about most

Website

Users describe negative interactions with website, reporting intense frustration over strict filtering that... See more

User experience

People report negative experiences with user experience due to severe lag and excessive content filtering.... See more

Application

Reviewers highlight extreme frustration regarding the application, noting that it blocks essential websites,... See more

Product

Reviewers mention negative feedback about product performance and blocking educational resources like a world... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Its always watching. It blocks the most absurd things. It's for protecting young people from inappropriate things but it also blocks them from things categorized as 'Education'.

Rated 1 out of 5 stars

The name 'Smoothwall' reaches unprecedented levels of misleading information. From the installation process to the extreme buffering you get whilst browsing the internet with it installed, the name... See more

Rated 1 out of 5 stars

Smoothwall is honestly not bad in filtering out dodgy information, but it blocks people for "education" and chess.com

Rated 1 out of 5 stars

it made me cry . i was chilling on quizlet, and then dih-saster struck. my teacher announced that we had a new web filtering system to use. 5 months later, my best friend kille dhimslef.


Company details

Information provided by various external sources

Since 2001, Smoothwall has provided world-class internet security and content filtering solutions to protect and empower millions of users worldwide. By allowing filtering, monitoring and reporting on actual web content and activity, Smoothwall enables school administrators to protect their students online.


Contact info

1.1

Bad

TrustScore 1 out of 5

490 reviews

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No recent history of asking for reviews

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1.1

All reviews

(490)

68 reviews in the last 12 months

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Rated 1 out of 5 stars

i searched up images of pawn on my…

i searched up images of pawn on my laptop so i can draw different styles of a pawn for my art wok but it blocked it. so i got a detention :( for not doing wok and my parents beat me and disowned me because i colndt draw. im only 7 and live on the streets because smoothwall blocked my homewok. pleese give money. parents IM SORRYYYYY PLEESE IM SORRYYYY pleese adopt me now and my good fiid adolf. im so lonely

21 June 2024
Unprompted review
Rated 1 out of 5 stars

Please can my school stop using it...

It's just terrible. The purpose of smoothwall is to keep us safe from harmful things not from schoolwork. I was making a powerpoint once and the link for the presentation got blocked. If i search up something related to chemistry i get blocked for things completely irrelevant- Reddit! Such rubbish. 0 stars if i could

5 May 2025
Unprompted review
Rated 1 out of 5 stars

blocks people for the stupidest reasons…

blocks people for the stupidest reasons even our old blocker wasn't this strict! It blocked my friend for searching for a Minecraft burger yet it lets him see pictures of a Minecraft creeper. Which doesn't sound too bad until you realize creeper is another word for stalker...… Bit of a double standard there smooth brain! T_T

29 April 2025
Unprompted review
Rated 1 out of 5 stars

The Ballad of Smoothwall Cloud Filter

The Ballad of Smoothwall Cloud Filter
—A Most Unholy Contraption—

In the reign of King Wi-Fi the Laggy, in a humble realm of scholars and overworked teachers, there came a great cry:
"We must needs protect our younglings from the dark enchantments of the World Wide Web!"

And lo! From the ether was summoned a creature most foul and falsely named—Smoothwall Cloud Filter, a digital demon cloaked in promises and poorly coded virtue.

"Fear not!" it boomed, with all the arrogance of a goose in armor. "I shall smite the wickedness of the internet and let only purity pass!"

But alas! From the very moment it was installed upon the kingdom's sacred networks, chaos did reign. For Smoothwall, like a blind knight with a rusty sword, knew not friend from foe.

Wanteth thou to search for "photosynthesis"?
BLOCKED for “suspicious greenery.”

Attempteth thou to readeth “Romeo and Juliet”?
FORBIDDEN, for it containeth “adult themes” and the word “dagger.”

Tryeth to accesseth Google, the most basic of tools?
NAY, for it beareth the name of an ancient pagan deity (or so it thinketh).

Meanwhile, all manner of mischief did slip through its grasp! The foulest clickbait, online games of deep and unholy addiction, and YouTube rabbit holes of talking cats were granted free passage, whilst noble learning was cast into the abyss.

Students were left bewildered.
Teachers did tear at their hair and curse the name "IT Support."
The headmaster drank three goblets of coffee before breakfast and was last seen shouting at the printer.

And what of the network speed, thou asketh? Picture, if thou canst, a turtle swimming through treacle... wearing leaden boots... during a thunderstorm... whilst being insulted by squirrels.

Aye, that slow.

So let it be known, from tower to tavern, from scroll to server:

Smoothwall Cloud Filter is no guardian—it is a gremlin in disguise, a jester in the court of educational technology, and a plague upon thine bandwidth.

Take heed, fair reader, and install it not, lest ye desire madness, mayhem, and students screaming “WHY HATH YOUTUBE BEEN BLOCKED, YET FORTNITE REMAINS?!”

Thus ends the tale.
Go now, and speak of it to others, that they may be spared this digital doom.
And if thou seest the IT man, offer him a biscuit and a kind word—for he hath seen things no mortal should.

22 April 2025
Unprompted review
Rated 1 out of 5 stars

smoothwall stop limiting ever single website.. 💔

every single single time i go onto a website it is blocked. NO MATTER WHAT. like stop blocking everything and even if i search something thats not even bad it gets blocked. LIKE ILL SEARCH UP SOMETHING AND IT WILL SAY "blocked by smoothwall" WITHOUT EVEN CLICKING OR GOING ON THE WEBSITE. and its just rlly annoying the amount of things they restrict like ik to safeguard and allat but still? its so limited on what you can search for and go on atp.

10 April 2025
Unprompted review
Rated 1 out of 5 stars

A thorn on my side.

It's just a burden for me. I was searching up "Hydrapple" and for some GOD DAMN REASON, I was BLOCKED BY THAT TRASH.
I swear to ARKOOS (the pokemon god Arceus, I'm a Pokefan) that I will SUE THAT NUISANCE AND TERMINATE THAT WEBSITE FOREVER UNTIL THE END OF TIME!
According to other reviews, important education websites get BLOCKED by the ANNOYING MONSTORSTY OF SMOOTHWALL.
Smoothwall? more like TRASHWALL.
and I'm not the only person who experience that bozo website.
it's also not the first time I experienced the harsh blocking.
If I could, I would rate it 0 stars.
I hope the website gets deleted this year or the near future.
Thank you for reading.

-archa_archaludon

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Everything gets blocked! Pointless!

Everything gets blocked! I am surprised that Trustpilot didn't get blocked. I search up the letter "e" and I get blocked for Category Allowed! I search up some pronunciation for a German task I am having difficulty with and I get blocked! Smoothwall is terrible, and with it, there is basically no point of doing anything!

25 March 2025
Unprompted review
Rated 1 out of 5 stars

Smoothwall is the greatest thing to…

Smoothwall is the greatest thing to happen to humanity since the discovery of fire. It was only when smoothwall was invented that humans as a species ever surpassed the discovery of fire, that allowed the continuation of the species itself mind you. I was a smoothwall fan from day one ever since my father Archibald Quantavius Smoothwall invented the app in 1607. since the day I was born and until the day I die I will be a smoothwall glazer. if smoothwall have 1000000 fans I am one of them, if smoothwall have 1000 fans I am one of them. if smoothwall have 10 fans I am one of them, if smoothwall has 1 fan I am that fan, if smoothwall have 0 fans I am dead. if smoothwall is ever removed from the internet I will deploy my internet destruction virus destroying all world wide web connections as there will be no point in using the internet after that point. thank you smoothwall for being there when I had no others. I will be a fan of smoothwall for all of eternity. with that said I will have to give smoothwal a 1 star review as it stole 5 dollars from me in 2002

11 September 2024
Unprompted review

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