Smoothwall Reviews 

491
•
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, most reviewers were let down by their experience overall. Customers frequently complained that the application blocks essential educational resources, games, and everyday websites needed for their daily coursework and research. Reviewers noted that the system excessively restricts access to harmless content, making it frustratingly difficult to complete basic tasks. However, some people mentioned severe performance issues, reporting that laptops and devices became extremely laggy, overheated, and painfully slow to use. Consumers additionally expressed deep privacy concerns regarding invasive browser monitoring tools and unexpected tracking features built into the software. People felt that these technical restrictions drastically impacted their productivity and daily school environment.

What people talk about most

Website

Customers expressed intense frustration regarding the website, reporting that it blocks essential educational... See more

User experience

People report negative experiences with user experience, noting that consumers face frustrating blocks on... See more

Application

Customers consistently note negative experiences with application, reporting that it blocks educational... See more

Product

Reviewers mention negative feedback about product performance, expressing deep frustration because the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

We were doing PowerPoints about warfare. One of my mates needed a picture of a type of weapon for a slide. It flagged AK-47. Please prioritise that the topic was WARFARE, of course we are gonna search... See more

Rated 1 out of 5 stars

Its always watching. It blocks the most absurd things. It's for protecting young people from inappropriate things but it also blocks them from things categorized as 'Education'.

Rated 1 out of 5 stars

The name 'Smoothwall' reaches unprecedented levels of misleading information. From the installation process to the extreme buffering you get whilst browsing the internet with it installed, the name... See more

Rated 1 out of 5 stars

Smoothwall is honestly not bad in filtering out dodgy information, but it blocks people for "education" and chess.com


Company details

Information provided by various external sources

Since 2001, Smoothwall has provided world-class internet security and content filtering solutions to protect and empower millions of users worldwide. By allowing filtering, monitoring and reporting on actual web content and activity, Smoothwall enables school administrators to protect their students online.


Contact info

1.1

Bad

TrustScore 1 out of 5

491 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(491)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Way too strict

Smoothwall is WAY TOO STRICT; It blocks practically EVERYTHING you try to access, even educational websites! If I could, I would rate this zero stars.

7 July 2025
Unprompted review
Rated 1 out of 5 stars

IMPORTANTMESSAGE 1997

TO THE [ ],
THAT [curs3d] MY ,

THIS [[Smooth Criminal]] HAS KICKED ME UP, STOMPED ME DOWN, [[*&^£*]] ME UP, [[*&^£*]] ME DOWN, [[Ruined]] MY HOME, [[Tear]]ED [[down my kids]], [[Tear]]ED DOWN MY [[Set]], BUT YOU KNOW WHAT? I HAVE [[Plans]], [[BIG]] [[Plans]], AND YOU'LL [[See that, soon?]]

- [[Review fact-checked by]] #1RATEDSALESMAN1997

[[Post Scriptum:]], IF [[Your]] WONDERING WHO I AM, [[Wall Smoothers]], MY NAME IS

SPAMT

SPAMTON G SPAMTON

[[Number 1 Rated Salesman1997]]

[[Coming straight from]] [[Sunny]] CYBER CITY, [[Rouxled]] EVER SO [[Graceful]]LY BY OUR QUEEN !

JUST [[Look me up]], KID !
THAT'S

SPAMTON G SPAMTON DELTARUNE

[[Don't Forget]] THE NAME!!! EAHAHAHAHA!!!!!!

4 July 2025
Unprompted review
Rated 1 out of 5 stars

smoothwall is garbage

smoothwall cant block youtube searches so if you go through youtube any contraversy is unblocked well done smoothwall i am "SOOOOOOO PROUD OF YOU"
sike you suck

4 July 2025
Unprompted review
Rated 1 out of 5 stars

Very Dodgy

Although I hate Smoothwall for blocking alot of stuff, including pointless stuff, thats not why I’m writing this review because I want it to be unbiased. My issue is that it is incredibly dodgy. It takes ages to load, infact sometimes it doesnt even load stuff at all. Its really glitchy as well.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

it is shit i cant watch animie but i…

it is shit i cant watch animie but i can watch porn
the shit doesnt filter shit i want my money back give me fudgeing freedom from your devilish shitstain of a website i would pefer jump of a highway bypass doing a backfilp than use this shity website

17 June 2025
Unprompted review
Rated 1 out of 5 stars

True Review

The app is good for blocking unwanted stuff, yes. But I hate it, because when I'm doing the game research for my schoolwork, Smoothwall still blocks the official websites with pictures or words about games even though I didn't even try to play that game! As a student, I say it's a horrible app!

10 June 2025
Unprompted review
Rated 1 out of 5 stars

FEMBOYS!!!!!!!

one day i was looking up the most humble of topics: 'femboys' but to my utter horror i saw the spirit of diddy floating through the window, then i saw the blue screen of smoothwall then my whole family died and my femboy bf left me!! (100% deserved) i was trying to cheat

6 June 2025
Unprompted review
Rated 1 out of 5 stars

trash

it blocks mario and scratch but somehow doesnt block a shopping website. HOW?!

4 June 2025
Unprompted review
Rated 1 out of 5 stars

Not worth even a shred of your time

Possibly the worst browser possible. It’s as if the app is designed to frustrate and anger its users as much as humanly possible.

Let’s start with the elephant in the room. The restrictions, which are the main selling point of this godawful excuse for a browser. Aside from how utterly asinine the idea of creating a browser that’s entirely built around restrictions is; the restrictions don’t even work properly. At best the restrictions are an utterly purposeless feature, and at worst they are an actual hindrance to the education of its users. To say the filtering is abysmal is an understatement, any remotely mature themes/language is blocked. This is obviously a problem for a lot of students, especially those in secondary school.

Now for the second (and largely undiscussed issue). Smoothwall’s actual ability to function as browser, or its lack thereof. Smoothwall performs far worse than any other browser, at some points taking minutes to do a simple search.

Overall, Smoothwall is a faulty browser that has no benefits. If you feel the need to place unnecessary restrictions on your students, find a more efficient means to do so.

0/10, wouldn’t recommend to even my worst enemy.

4 June 2025
Unprompted review

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