SMLS AC Ltd Reviews 

16
TrustScore 4.5 out of 5

4.5

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Company details

  1. Air Conditioning Contractor

Written by the company

We are Air Conditioning Contractor in London,Essex,Kent & surrounding area. We provide our clients with a comprehensive & thorough approach to contracting & specialise in a wide range of air conditioning services. Ever since starting out as a professional air conditioning engineer, I've prioritised serving my clients’ needs and satisfaction above everything else. We take care of all the small details so you don’t have to. SMLS is committed to providing a wide range of services. No matter the size of the job, we guide our clients every step of the way and offer highly competitive rates, and help them with cost saving strategies while maintaining high quality work. Take a look at our services below and call us today to schedule a FREE & NO OBLIGATION site survey & consultation.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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4.5

All reviews

(16)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Definitely recommend

Great professional service from start to finish from Sonny. Great communication throughout and after. Reputable air conditioning company who do everything correctly. Nice tidy install. Our Daikin system been working great and been enjoying the warmer days and nights alot cooler now. Would definitely recommend.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

SMLS provided a detailed quotation…

SMLS provided a detailed quotation setting out their proposals. Quotation was very competitive. Sonny provided start & completion date which were kept to. Sonny & Neil arrived at 8am and worked neatly & efficiently throughout the day completing the twin split installation at 4.30 pm.
I have worked in the Building Services industry all my working life (albeit in the commercial sector) & therefore have knowledge of these installations.
Based on our installation I would highly recommend SMLS .

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Very professional,when unit was delayed kept me up to date with progress and the fitting was neat and tidy. Would definatley recommend this company

30 June 2026
Unprompted review
Rated 5 out of 5 stars

First class

First class, friendly, professional service.
Highly recommended.
Thank you for all your help.
Very happy customer 😊

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Superb AC fitters

Although we had trouble getting an AC unit, for which I blame Trump lol, SMLS kept me informed every step of the way. The whole thing was installed with minimal disruption and is a life changer, the technicians were quick and professional and now we have a great temperature at all times, would highly recommend these guys to any one, great job lads

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with SMLS!

From the first contact with Sonny, through to the completion of the installation, the process was straight forward. Sonny advised us on the type of equipment to have installed and kept us updated on the delivery of the equipment and likely installation dates. His installer was great and explained the various options for using the air conditioner and tidied up once he'd finished. I would recommend Sonny & his team and will call him first for any further installations in future.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly Professional Company

Excellent professional service from the very start to finish. Our units were installed swiftly - very neat and tidy installation with no mess at all. Sonny took the time to show us how to operate the units and their customer service is excellent. Very happy with the products. Would highly recommend! Thanks SMLS Air Conditioning & Heating!

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly professional and very…

Highly professional and very informative on our unit. Work was very neat outside. Cleaned up after. Very surprised how well this unit works on both hot and cold. Sonny 's whatsapp customer after service was excellent. We will recommend without doubt.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly and efficient service

Very friendly and efficient service. Clean and tidy.

7 August 2025
Unprompted review
SMLS AC Ltd logo

Reply from SMLS AC Ltd

Thank you for your lovely review!

We’re so pleased to hear that you found our team friendly and efficient, and that the work was carried out cleanly and tidily. We always aim to leave every job just as we found it - if not better!

We really appreciate you taking the time to share your feedback and hope to help you again in the future.

Rated 5 out of 5 stars

Installation went extremely well - unit is perfect !!!

Installation went extremely well by a lovely chap who went to extreme lengths to ensure every measurement was correct even before he started to install our unit - he was a kind, courteous and conscientious chap and gave us clear and concise instructions on how to operate the unit, even downloading the app process was made easy by him. I would have no hesitation in recommending the installer and the heating unit to anyone looking to have this unit installed by him and the unit recommended by him - the unit itself has been a godsend to us and wish we had chosen this unit sooner. I would give a rating of 10/10 for both the unit and the installer The installation took place in October 2025. (Not 06 02 2026 as stated) pressed wrong date by mistake oops

6 February 2026
Unprompted review
SMLS AC Ltd logo

Reply from SMLS AC Ltd

Thank you so much for your amazing review!

We’re absolutely delighted to hear how pleased you are with both the installation and your new unit. It’s wonderful to know that our installer took such great care with every measurement and made the whole process smooth and stress-free for you. We’ll be sure to pass on your kind words about his courteous and conscientious approach, feedback like this means a great deal to our team.

We’re also thrilled that the unit has been such a godsend and that you’re finding it so beneficial. Hearing that you’d rate both the installer and the system 10/10 truly makes our day!

If you ever need anything at all, we’re always here to help.

Rated 5 out of 5 stars

Helpful and professional in every respect

The company was very helpful considering alternative configurations, came up with clear plans and did a quick, neat installation despite a rather awkward location.
The system is working well and seems, as claimed, to generate quite a lot of heat from a small amount of electricity this winter. It is so quiet that I can't hear it at all

16 January 2026
Unprompted review
SMLS AC Ltd logo

Reply from SMLS AC Ltd

Thank you for such a detailed and thoughtful review!

We’re really pleased to hear that you found our team helpful and professional throughout, especially when exploring alternative configurations. Every space presents its own challenges, so it’s great to know the plans were clear and the installation was completed quickly and neatly despite the awkward location.

It’s also fantastic to hear that the system is performing well and providing strong heat output while remaining energy efficient and impressively quiet. That’s exactly what we aim to deliver when installing high end systems

We truly appreciate your feedback and are always here if you need any further support.

Rated 4 out of 5 stars

Affordable & Professional Service!

SMLS have installed 10 AC units at our school, so far. They are prompt, efficient, professional & affordable. We will be engaging SMLS's services for further installs over the next year. Great firm who I recommend highly.

27 October 2025
Unprompted review
SMLS AC Ltd logo

Reply from SMLS AC Ltd

Thank you so much for your fantastic review!

We’re absolutely delighted to be supporting your school with the installation of the 10 AC units so far, and we truly appreciate the trust you’ve placed in SMLS. It’s great to hear that you’ve found our team prompt, efficient, professional and affordable,that’s exactly the standard we aim to deliver every time.

We’re looking forward to continuing our work with you over the coming year and supporting your future installations. Thank you again!

Rated 5 out of 5 stars

Very professional

Very professional, efficient and great customer service. Sonny was excellent, personable and explained things very clearly. Good price too. We would highly recommend!

22 December 2025
Unprompted review
SMLS AC Ltd logo

Reply from SMLS AC Ltd

Thank you so much for your wonderful feedback!

We’re delighted to hear that you found our service professional and efficient, and that you were pleased with the customer care you received. We’ll be sure to pass your kind words on,he’ll be thrilled to know his clear explanations and personable approach made a positive impression.

We truly appreciate your recommendation and your support. If you ever need anything in the future, we’ll be more than happy to help!

Rated 5 out of 5 stars

The price was fair and the service was…

The price was fair and the service was excellent,I would definitely recommend them.

1 January 2026
Unprompted review
SMLS AC Ltd logo

Reply from SMLS AC Ltd

Thank you for your kind review!

We’re really pleased to hear that you found our pricing fair and our service excellent. Your recommendation means a great deal to us, it’s the highest compliment we can receive.

We truly appreciate your support and look forward to helping you again in the future!

Rated 4 out of 5 stars

Excellent service

Very efficient, clean working and the product works exceptionally well

17 July 2025
Unprompted review
SMLS AC Ltd logo

Reply from SMLS AC Ltd

We’re happy to hear that you found our service efficient and that the work was carried out cleanly and professionally. It’s especially great to know you’re happy with how well the product is performing, that’s exactly what we aim for.

We truly appreciate you taking the time to share your experience, and we’re always here if you need anything in the future!

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