I highly recommend using smile perfect if you are interested in looking to straighten up your smile and especially if you are on a budget. The process has been seamless and they have been truly helpfu... See more
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Company details
Written by the company
We are a direct to consumer teeth straightening company.
Contact info
7378 S Plaza Center Drive, 84084, West Jordan, United States
- 8018981600
- hello@smileperfect.us
- smileperfect.us
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 1 week
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I decided to try teeth straightening…
I decided to try teeth straightening through Smile Perfect because it’s affordable. The contact I’ve had so far has been really good. If I’ve had any concerns I’ve emailed the company who have responded really quickly .
So far all has gone really well…
So far all has gone really well, communication has been good and it’s been really easy taking impressions and receiving the scan results to see how my teeth will hopefully eventually look….
Watch this space!
I rated them one star because that's as…
I rated them one star because that's as low as goes. My aligners never fit right and the one tooth that needed the most work never was corrected. They wanted another $300 to correct it. It took way to long to here back from someone. Horrible customer service. 🫣

Reply from Smile Perfect
Slow but steady start.
Application was easy enough, but it took a while for an advisor to be appointed; I had to call twice, but once Mike was on the case, it all went smoothly. Mike has walked me through the process, and has made it seamless. It’s good to know he is there should we run into any issues.
Thanks Mike, hubby is very much looking forward to his retainers. 🙏
I always wanted straight teeth!
I always wanted straight teeth and a good smile, but cost, dental plan coverage and cost got in the way. Smile perfect’s process is super easy. Their support was with me every change of aligners and the cost fit my budget. I’m much more confident now with a great smile!
Very happy with the communication
Very happy with the communication, this process was fast and easy and I am just so excited to continue on my perfect smile journey!!!
This company has had excellent communication
This company has had excellent communication and checking up on progress! Every time I’ve sent a message I’ve gotten a response within half a day. Wonderful so far!
Mike was responsive
Mike was responsive to my queries and got back to me quickly. The treatment plan arrived and showed the potential treatment. I look forward to seeing the progress as treatment starts.
Perfect experience
I originally purchased these aligners on the 26th February for the dual night arches after I made initial inquiries the day before regarding my questions and concerns. After the initial pictures, impressions and 3D images confirming what was to happen with the aligners, I received them on 20th April.
Mike was my Smile Specialist and has been nothing short of amazing the whole way through. He answered all my emails and questions promptly and gave clear instructions and advice for my impressions kit.
I’ve started my aligners today and I have 13 sets to go through with 14 days in between each, and I was given 2 sets of retainers for when I finish (a normal and a spare). I’ll be back with an update to show how the rest have gone but so far the first set fit perfectly for the movement of my teeth. All instruction manuals are given through email so you’ll always have a copy. I also purchased a UV retainer cleaner to keep them in top condition.
My experience so far have been good
My experience so far have been good. Contact through the service,a guy named Mike Very helpful throughout the whole process. Once I have finished my treatment I will repost on my results and let everyone know how it went. 🤟🏻
Please ignore all the fake reviews of…
Please ignore all the fake reviews of this website. I signed up to receive my impressions within 10 working days - it ended up taking around 2 months. I then asked for a refund as the previews had no change to them. They said it would take 7 working days, and I still haven’t had it back after 20. DO NOT USE THEM.
I would like to say their response to this review doesn’t address the issues of delays - I requested a discount due to my previews being 6 weeks late. My refund was not processed after 7 working days, but 20 days later (which was 24 hours after I chased). And still has not been received by my bank

Reply from Smile Perfect
Great experience so far
Great experience so far - Mike the customer service agent, has been brilliant, always replies promptly, and shares all the needed info.
This process has been so easy and…
This process has been so easy and smooth 10/10
The treatment was absolutely fantastic
The treatment was absolutely fantastic, they were super effective and go the job done.
Smile perfect has always been timely…
Smile perfect has always been timely and kept me updated throughout my aligner journey. I am very satisfied with everything they have done for me!
So far the process has been smooth
So far the process has been smooth. The impression kit arrived quickly, and the 3D treatment plan was easy to review and approve. Communication has been responsive up to this point. Looking forward to starting treatment and seeing the final results.
I had a really positive experience with Smile Perfect
I had a really positive experience with Smile Perfect. From the moment I walked in, the staff were welcoming and professional, which immediately made me feel at ease. The clinic itself was clean, modern, and well-organised, which gave me confidence in the quality of care.
The treatment process was explained clearly, so I always knew what to expect. The team was patient and attentive, taking the time to answer any questions without making me feel rushed. I also appreciated how gentle and careful they were throughout the procedure.
What stood out the most was the attention to detail and the genuine care for patients. The results were exactly what I hoped for, and I left feeling much more confident about my smile.
Overall, I would definitely recommend Smile Perfect to anyone looking for professional and friendly dental care.
I have to say I was a bit skeptical and…
I have to say I was a bit skeptical and the product did take some time to be processed and shipped but I received it today. Appears to be quality made and professionally done. Now to see what the results are. They are very nice people to work with. So far so good
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