Smileneo | makeO Reviews 

264
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

My teeth moved into its desired position within 9 months. The app was extremely helpful with ensuring that I track the 22 hours per day as well as my progress. The doctors were very helpful and inform... See more

Rated 5 out of 5 stars

I had some gaps between my teeth for which I couldn't even smile naturally. I came to know about smileneo and the great job they're doing to bring back people's natural smile, I book a free dental con... See more

Rated 5 out of 5 stars

From the first step you will find the assistance. In the beginning, I just show my interest in smileneo continues I received calls guide me until dentist appointment. After receiving the aligners they... See more

Company replied

Rated 1 out of 5 stars

Staff is ill mannered, Mr Jeffery or Joffrey needs to learn to interact with the clients. He needs some customer service traning, and ground himself a little. There plenty other options in the market.... See more

Company details

  1. Health and Beauty Shop

Written by the company

We empower you to make a positive change - a new smile that brings confidence to unlock limitless opportunities. With the help of 3D technology and top doctors in the Middle East, we provide a high-quality, affordable and convenient teeth straightening solution.


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3.7

Average

TrustScore 3.5 out of 5

264 reviews

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3.7

All reviews

(264)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible Experience!!

I had a really disappointing experience with Smileneo. I started my treatment 5 months ago with a great doctor, but unfortunately he left the company. After that, everything went downhill. There was no communication, no one followed up with me, and I had no idea who my new doctor was.
Once the treatment period ended, I didn’t get any information, the app just said my treatment was finished. I had to figure things out on my own. After chasing them for couple of days, I finally got an appointment with a new doctor, who didn’t know me, didn’t have my file, and gave me wrong advice. She removed my attachments when she wasn’t supposed to.. and I had no way of knowing that. This affected my results.
Luckily, I managed to get in touch with my original doctor outside the company, and he helped me with proper advice.
Overall, this company is a mess. No proper support, no follow-up, and the staff is unhelpful and rude. I would not recommend it to anyone.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ the best

I had a 6 months Smileneo treatment and I can’t be happier with the results and with the guidance that I had along these months. I really wanna thank to all Smileneo team that assisted me with my doubts 24/7. I highly recommend Smileneo treatment if you are looking for high-quality, affordable and convenient teeth straightening solution.

6 May 2024
Unprompted review
Rated 5 out of 5 stars

surprising results

I didn’t expect the results to be this good, but the end result turned out to be surprisingly good and the team follows up closely with me in each step

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Second time around because I didn't follow rules.

This is my second time using SmileNeo. They are awesome. The work that was done was great. Last time my teeth were good, I just didn't follow through will keeping my retainers in. This time around they fixed what I messaged up and I'm getting fixed retainers. They are great and I recommend SmileNeo to anyone.

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I've been using Smileneo teeth aligners for 9 months to straighten my very crooked teeth, and I'm beyond happy with the results! The improvement is incredible. The progress monitoring through their app was simple and convenient, making the whole process smooth. Highly recommend!

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Long-Lasting Comfort and Effective Results!

I've been using a clear teeth retainer for almost a year now, and I am very impressed with its durability and overall effectiveness. After a year of consistent use, my retainer is still in great shape—no cracks, discoloration, or noticeable wear, which speaks to the high quality of the materials.

I’ve noticed a significant improvement in my teeth alignment, and the retainer has been comfortable throughout the entire process. It’s practically invisible, so I can wear it with confidence both at work and in social settings. It’s also incredibly easy to maintain and clean.

I’m now planning to order a new one as a backup, but honestly, the original still works perfectly. The fact that I’m considering a replacement not because of any issues but just for peace of mind really says a lot about how well the product has held up over time.

I highly recommend this clear retainer to anyone looking for a reliable, long-term solution for teeth alignment. It’s been a great investment for my smile!

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Smileneo, a great technology for a better smile

I am grateful for the progress I’ve seen in my teeth alignment since starting with Smileneo. The process has been straightforward, and I appreciate the convenience of the at-home aligner system. The team at smileneo has been responsive and supportive throughout the journey, which has been reassuring.

Smileneo also take responsible for the final look of your smile and if it does not meet your expectation, they rescan your entire teeth and provide you further enhancement of your smile at their own cost.
Such services, high standards and meeting your smile requirements is impeccable with no other in the market better than Smileneo.

Thank you Smileneo team and facilities across UAE who carry out the initial assessment.

So happy with my smiles

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Great support from Smileneo.

Since I started my journey with smileneo I,have experienced great transformation of my teeth alignment.
With follow up and support from Dr.Razan I,can confidently say that Smileneo support is unmatched

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Hassle free service, great quality product!

Process to get the aligners was really easy. Book appointment, do the scans, pay, aligners arrive. The clinic also was really helpful so overall great experience. It's been 3 month and the change is visible on the alignment of my teeth.

5 June 2024
Unprompted review
Rated 5 out of 5 stars

I recently had an excellent experience…

I recently had an excellent experience at Smile Avenue Clinic. Dr. Haniel’s treatment was outstanding, showcasing his expertise and professionalism. The clinic is modern and well-equipped, with a welcoming and attentive staff. Clear communication and thorough explanations of treatment options were greatly appreciated, helping me make informed decisions. Dr. Haniel’s gentle approach and meticulous attention to detail significantly improved my dental health, and I am very pleased with the results. The clinic's high standards of hygiene and patient safety provided great peace of mind. I highly recommend Dr. Haniel Raj at Smile Avenue Dental clinic for top-notch dental care.

19 June 2024
Unprompted review
Rated 1 out of 5 stars

So bad never deal with them

So bad never deal with them. I did transparent alligners and they sent video for my plan different than the real one results , do nothings, they care about money only. Cheater and liars

20 June 2024
Unprompted review

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