SmileLife™ Reviews 444

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

When I tell you this is the best dentist I have ever been to in all of my 51 years. From the ladies at the front desk to the crew in the back. Everybody was so patient and gentle, I'm normally nervous... See more

Rated 1 out of 5 stars

They have upped sticks and run off, never to be seen again. “Take the money and run” is the new company credo. Make alternate arrangements asap, as there are ZERO reasons for a company to ghost it’s... See more

Rated 4 out of 5 stars

Only on my first set of aligners, but already they're easing the discomfort that's built up over the years & they fit so well, not even my family noticed I had them in. A bit wary of the IPR tool, but... See more

Company replied

Rated 5 out of 5 stars

Just started treatment.. 5months of aligners which I think is super quick.. experience has been great so far.. very clear concise information provided.. staff available when needed for queries/help..... See more

Company replied

Company details

  1. Dental Clinic

Written by the company

SmileLife™ offers customers to get straight teeth with Clear Aligners all from home without ever needing a dentist visit. We empower customers to get straight teeth on their terms and the most affordable option ever in the industry.


Contact info

3.3

Average

TrustScore 3.5 out of 5

444 reviews

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Rated 5 out of 5 stars

Very happy with my treatment

Very happy with my treatment. Always someone there to help on the app messaging service. I really disliked my teeth for a long time they were over lapping a lot and felt I could never afford braces, so believed the issue would never be solved. Came across SmileLife on a Facebook advertisement and couldn’t believe my luck! So much more affordable than invisilign and other brands. I’ve now completed my treatment and wearing the retainers. The results are amazing! I’ve so much more confidence now when smiling 😁 Would highly recommend SmileLife to anyone considering braces 👍

19 January 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hey Sarah,

We appreciate you taking the time to share your feedback and being so open with us. We're glad you felt happy and getting more confident with your smile now. It is a pleasure to be a part of your smile journey. Cheers!

Thanks again and happy smiling, 🧡
The SmileLife Team

Rated 5 out of 5 stars

Mihaela was lovely as always!

Mihaela was lovely as always. Very quick scan and I will get my additional alinger in a few weeks. 😊

19 January 2022
Unprompted review
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Reply from SmileLife™

Hi Aoife,

Happy to hear that you had a fantastic time during your visit to our clinic.😊 I totally agree Mihaela is one of the best! We're thankful for amazing customers like you, we hope to see you again soon!

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Very happy, recommended

Very happy with the treatment, very fast results. It's a very comfortable way to get your teeth straight without visiting the dentist every month.

19 January 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hey Paula,

I'm glad you felt very happy with your treatment! We appreciate you taking the time to share your feedback and being so open with us. If there's anything else we can do to help, please let us know. Cheers!😊

Thanks again and happy smiling,
The SmileLife Team

Rated 4 out of 5 stars

I have finished my aligners since…

I have finished my aligners since December and and waiting for my retainers to arrive.Over all I was very happy with the service and the team was always very quick to respond to any of my questions the only problem I had was I had to get an extra aligner for my bottom teeth it arrived quickly but it cracked after a few weeks, I bought a replacement one and unfortunately the same thing happened again so since my top teeth has finished now I was told to move on to retainers I do feel there could have being more movement on the bottom but the team seems happy with my teeth 😁 over all I definitely would recommend Smile life to friends and family

13 January 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Stella,

Thanks so much for your thoughtful and detailed review. We apologize if you had experienced that with your extra aligner, but we thank you for giving us a chance to make things even better.

Thanks for placing your trust in us and your willingness to share. We're grateful for customers like you!

Happy smiling,😊
The SmileLife Team

Rated 5 out of 5 stars

Couldn't be happier with my result

Couldn't be happier with my result! Feeling so confident with my new smile can't thank ye enough a brilliant service. Have just purchased aftercare and waiting for them to arrive!!!!:)

11 January 2022
Unprompted review
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Reply from SmileLife™

Hey there Melanie,

Thank you so much for this amazing feedback. We just love to hear it!

Keep Smiling!

SmileLife Team

Rated 5 out of 5 stars

FIVE star service!!! ⭐️ ⭐️ ⭐️⭐️⭐️

The customer care from these guys is exceptional no matter when you email with a question be it a weekend you will always get a quick response. I had a question about my aligners and IPR and I got multiple responses from different members of the care team advising me on how best to do it. The quality of the product and the app and how it’s set up is great also, makes the whole experience very easy

5 January 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Scott,

We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with the team to let them know and to keep up the amazing work. Thanks for placing your trust in us and your willingness to share. Cheers!😊

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

SmileLife have given me back my…

SmileLife have given me back my confidence! I am extremely happy with the end result and the journey was very easy with lots of support! Thank you so much!

21 December 2021
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Rosaleen,

I'm so glad we were able to help you feel more confident. Thanks for placing your trust in us and your willingness to share. Cheers!😊

Thanks again and happy smiling,
The SmileLife Team

Rated 4 out of 5 stars

I finished my aligners and I am 6…

I finished my aligners and I am 6 months into wearing my night retainers. I found the process easy, and am happy with the realignment of my teeth except for one tooth. To me, it still kicks out and I see it every time I look in the mirror. There is an improvement but I did think it would be sitting in with the rest of my teeth better. I can't even view the original predicted results on the app any more. It views me as a new customer again :(

While I found the customer service to be good before and mid treatment, nobody has ever checked to see if I was happy with the results or how I'm getting on with the retainers. I feel there should be a follow up after the process is finished.

17 December 2021
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Naomi,

Thanks very much for your balanced and fair review of our product and services. I'm sorry to hear that our service fell short of expectations. Please reach us at support@smilelife.com and we'll be more than happy to address your concerns.

Thanks again and happy smiling, 🧡
The SmileLife Team

Rated 5 out of 5 stars

Great Communication & Instructions

So I am at the outset and I have many questions having received my aligners package which arrived promptly. What I can say is that every question I have had and sometimes 7/8 a day have been responded to promptly and it gives me peace of mind. Looking forward to the journey and seeing the final outcome!

14 December 2021
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi David,

I am happy to hear that you're pleased with our service. Thanks for your trust! We're grateful to be a part of your smile journey and we're always here if you need help.😊

Thanks again and happy smiling, 🧡
The SmileLife Team

Rated 5 out of 5 stars

Great experience!

My experience with SmileLife has always been fantastic! The staff is absolutely super professional and kind. Always available to support and provide advice. The treatment with invisaligners has been great and easy. I'd recommend SmileLife to everyone!

14 December 2021
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Patrizia,

Thanks for taking the time to share your experience with us and the community. We're grateful for a customer like you. Cheers!

Thanks again and happy smiling,
The SmileLife Team

Rated 1 out of 5 stars

Aftercare is really bad

Aftercare is atrocious, as are consultants at Baggott Street. Had to go to a private dentist to confirm what I already knew (i.e.that I was left with gaps between my teeth) and had to submit these scans to SmileLife before they would concede. Finally purchased my final retainer- queried it after a 3 week wait and was informed somebody forgot to send it to print, so another long wait. Not happy at all

13 December 2021
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Laura Marie,

Please e-mail feedback@smilelife.com and management can re-evaluate and investigate your case and help in any way we possibly can.

Kind regards,

The SmileLife team.

Kind regards,

The SmileLife team.

Rated 5 out of 5 stars

I am finished my treatment and my teeth…

I am finished my treatment and my teeth are perfectly straight! Anytime I had a question I was emailed back promptly, the treatment is easy and the time flew by! I was so nervous the day I went up for my impression but the staff are so friendly and assured me if I followed my treatment plan I would get the results, and I did! I’m delighted 🙂

8 December 2021
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Maria,

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences!

We’re so happy you loved your experience. Until then, we’re here if you need anything.😊

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

I’ve had an top class experience with…

I’ve had an top class experience with SmileLife. I’m so happy with the results of my treatment, my teeth are perfectly straight. They provided my with excellent customer care in every regard; prompt response to queries and request, friendly and extremely helpful, this made every aspect of my experience so easy. The products are of very high quality and have an attractive design. Excellent value for money

8 December 2021
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hey Shinners NG,

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Thanks for placing your trust in us and your willingness to share.🥰

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Great choice for clear aligners

I was considering aligners for a long time, but had no idea which company to choose or where to even start and was wary of how well this would work. I ended up going with smile life after a friend referred me. Very glad I did as I've had a great experience. Only on my third retainer and can already see the difference.
The team are always very quick to respond to any queries, access to an app to track progress/time your sessions with aligners out and helpful reminders to use IPR/ change retainers :). The kit comes with everything you need too! Haven't got a bad word to say!

7 December 2021
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Caitlin,

Thanks so much for taking the time to share your experience with us. We're so happy to hear that you've had a fantastic time and we are pleased to be able to assist you with your smile journey.

We thank you for your trust, we're always here if you need help. Cheers!🥰

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Perfect smile finally achieved!

I’m so pleased with the results. My teeth are perfectly aligned and the best part is it was affordable for me. The staff are helpful , prompt and have a down to earth friendly manner too which helps. Finally I can smile without that self conscious feeling. Thanks!

1 December 2021
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Cecilia,

Thank you so much for sharing your experience with us and for such a wonderful rating. We really appreciate you being a customer and it's a pleasure to be a part of your smile journey. Cheers!

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Delighted

My daughter has been wearing the aligners for about 2 months now, the upper teeth are already fully straight and we can see a huge improvement in the lowers. 3 more months to go for the lower teeth, she is very excited this is working so well. The scan was superquick with Jaime putting her at ease and making it fun. The support team has been very helpful with all our questions and I am glad we chose aligner treatment with Smilelife to straighten her teeth. A really good alternative to the usual "train tracks".

30 November 2021
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Dorthe,

It was a pleasure assisting you and your daughter. We really appreciate you taking the time to share your feedback and being so open with us.

I'm glad you felt comfortable and having fun during your appointment, Jaime will be so happy to hear this. We hope you'll come and see us again, Cheers!🧡

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Great experience

Great experience, customer service is great and my teeth are now straight after 8 months with clear aligners that most people didn't even notice I was wearing. Very happy.

28 November 2021
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Vicky,

Thanks for placing your trust in us and your willingness to share your experience with us and the community. I'm happy you're pleased with the results and that we were able to help. Cheers!🥰

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

An all-around incredible experience…

An all-around incredible experience from the beginning.

24 November 2021
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hey Gavin,

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.😊

Thanks again and happy smiling, 🧡
The SmileLife Team

Rated 5 out of 5 stars

Delighted with the results!

I had the Smile Life aligners for 4 months and I am delighted with the results! It has changed my smile in a very good way and gained me the confidence back! Now I smile more often and everyone around me has seen the changes as well!! I highly recommend them, they have very good price, friendly and helpful staff and real result! Thank you Smile Life for changing my life 🥰

24 November 2021
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Gabriela,

Thanks for taking the time to share your thoughts and experience with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! 🥰

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Results in less then 5 months

just finished my treatment, i had amazing results in less then 5 months, and finally I can smile with confidence; they also provide whitening kits ,so highly recommended :)

24 November 2021
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Noemi,

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community! Cheers!

Thanks again and happy smiling,🧡
The SmileLife Team

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