Had an excellent experience at San Juan office. The manager was really nice and attentive. She explained everything very well. Would definitely recommend to my friends and family.
Company replied
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See what reviewers are saying
I just wish the data of my credit card would be processed once I have finally received the diagnosis from the dentist (3 days after visit) thus I could decide upon have the lower or both jaws adjusted... See more
Company replied
Nuria was very friendly but I didn't like it at all that I had to put the i fo of my credit card on the first appointment without knowing if i will be your client or not. I printed out on that right m... See more
Company replied
I am more than satisfied with the treatment received from the company SmileDirect Club Valencia, especially I want to mention the professional Eduard who attended me with exquisite tact. He explained... See more
Company replied
Company details
About SmileDirectClub - Spain
Written by the company
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4.4
Excellent
349 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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1st visit Smile Direct experience
Gabi and Dr. Watson were really kind and helpful. A great start with Smile Direct experience.
20 June 2021
Unprompted review
Reply from SmileDirectClub - Spain
Hi Victoria, we're proud of our team – thank you so much for the shout out!
Amazing!!
My smile guide was ver nice and helpful. She covered every detail and was very through about the treatment and the process in general. It took exactly 30-35 mins and by the end i was in love with the procedure. I even got a little gift from them!
17 June 2021
Unprompted review
Reply from SmileDirectClub - Spain
Thanks for the high star rating we are super happy to hear about your experience, really appreciate it.
Wonderful!!!!!
Wonderful!! I can´t explain how lovely and helpfull were everybody in the clinic Smile Club here in Madrid... Absolutely impressive, ever take caring of my child and more: I could kwow and understand each detail about muy teeth. I hope to receive your answer now and going ahead with muy tratatment. THANK YOUR VERY MUCH!!! ALL 5 STARS*****
14 June 2021
Unprompted review
Reply from SmileDirectClub - Spain
Hi Bego. Thank you so much for this 5-star review! We appreciate you taking the time to share. We’re here for you at any time.
Great process to correct the teeth
Great process to correct the teeth, I hope to have the desired results
13 June 2021
Unprompted review
Reply from SmileDirectClub - Spain
We'll work very hard to get you the smile you deserve! thanks for taking the time to share your feedback.
Awesome and super faster.
8 June 2021
Unprompted review
Reply from SmileDirectClub - Spain
Carla, we really appreciate your feedback!
They were very nice.very kind towards…
They were very nice.very kind towards me.the two people who helped me where Kayleigh and Monika.Monika was the translator she helped Kayleigh to understand what I was saying and Kayleigh did the rest and they where very patient thank you for everything thing
2 June 2021
Unprompted review
Reply from SmileDirectClub - Spain
Amazing super happy to hear about your experience, thanks for the kind review!
Very satisfied with the explanation and…
Very satisfied with the explanation and how the two odontologist assisted me.
1 June 2021
Unprompted review
Reply from SmileDirectClub - Spain
We're so happy to see this review. Thank you so much!
the first visit has been great
the first visit has been great. They have answered all my questions and it has made me feel very comfortable. Thank you so much
29 May 2021
Unprompted review
Reply from SmileDirectClub - Spain
Thank you for taking the time to share your experience Laura, we really appreciate it and we'll continue working hard to get you the best experience ever.
Great service
I had one million questions and they took the time and patience to answer every one of them. Its was super on time, easy, convenient... just perfect. Eager to receive my aligners soon and start seeing mu progress
28 May 2021
Unprompted review
Reply from SmileDirectClub - Spain
Amazing, super happy to hear about your experience, feel free to contact us at reviews@smiledirectclub.com if you require further assistance.
Reply from SmileDirectClub - Spain
Hi Ali, we strive for 100% satisfaction, and it's always our goal to give customers an informative and exciting experience. Thank you so much.
Reply from SmileDirectClub - Spain
Awesome! You are more than welcome.
Today Carlos has explained from what is…
Today Carlos has explained from what is Smile Direct Club to how my teeth alignment process in a very detailed and patient way. In the final stage, he also made my teeth 3D scan and it’s really fast, the best is that you can see how your teeth are right away. Everything is positive, now I’m waiting the examine result in 3 days. Looking forward seeing it!
19 May 2021
Unprompted review
Reply from SmileDirectClub - Spain
Hi Zijun, thank you for taking the time to leave a review for us at SmileDirectClub. We're so happy to read this!
Excellent service
excellent Service they Make You Feel Like family thanks
18 May 2021
Unprompted review
Reply from SmileDirectClub - Spain
Leon, thank you for your kind review. We are happy to pass along your comments to the team here at SmileDirectClub!
I was waiting for this for a very long…
I was waiting for this for a very long time somehow I always willing to do it but when you are inside on these places that will make you feel like if you want to be there or if you wanna come back to keep going with your treatment, but when I was there smile club they made me feel totally different they treat me like if I was someone they already know me any makes me feel like four of them, they have a really really really good attitude and friendly ship so I decide to go and do the treatment and I hope everywhere you going to treat you the same way thanks to the people work there I have never change
16 May 2021
Unprompted review
Reply from SmileDirectClub - Spain
Hi there, thank you so much for the positive feedback and for taking the time to post this review. Our customers help us to constantly learn and improve what we do. I'm so glad the SmileShop visit was a great one and will pass on the feedback to our shop managers!
Great experience!
Great experience!
Saadia was very sweet throughout the whole appointment. Very complete explanation of the procedure.
13 May 2021
Unprompted review
Reply from SmileDirectClub - Spain
Happy to hear this, Camille! We appreciate that you took the time to share some kind words.
It was a very great and pleasant…
It was a very great and pleasant atmosphere of well treated staff.
10 May 2021
Unprompted review
Reply from SmileDirectClub - Spain
Hey, we strive for 100% satisfaction, and it's always our goal to give customers an informative and exciting experience. Thank you so much.
Reply from SmileDirectClub - Spain
You are more than welcome! thanks for your great review!
Amazing first visit
Amazing first visit, both doctors present were very Nice and very professional, made me feel at ease and good about my decision to join the SmileClub, now to wait for my Aligners to arrive and start my journey
7 May 2021
Unprompted review
Reply from SmileDirectClub - Spain
Thanks for your high star rating! we really appreciate your review, can hardly wait to get you started!
I went into salon jc in san diego
I went into salon jc in san diego. Lucy was kind and provided a very professional assistance.
27 April 2021
Unprompted review
Reply from SmileDirectClub - Spain
Awesome. So glad to see you had a nice time at our SmileShop, Fernanda!
Excellent service
First time visit for me an it went well. Very nice Nurse let’s see how this goes.
23 April 2021
Unprompted review
Reply from SmileDirectClub - Spain
Thank you so much for sharing, Eric! This means the world to us.
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