Smile Hub, London Reviews 

599
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely welcoming, friendly, and go out of their way to provide a very comfortable and reassuring environment. People also deeply appreciate the thorough, clear explanations given during their visits, which ensures everyone feels completely safe and well-informed at every single step. Patients undergoing specialized treatments like orthodontics or routine dental hygiene experience smooth, seamless procedures delivered with minimal discomfort and great care. Consumers consistently note exceptional attention to detail, genuine kindness, and wonderful professional support received throughout their entire dental journey.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting their exceptional professionalism... See more

Service

Users describe positive interactions with service, highlighting exceptional and thoughtful care during their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Smile Hub were very welcoming. Kush was extremely personable and provided me with clear and concise information relating to my dental treatment. His assistant Fatma was equally friendly an... See more

Company replied

Rated 5 out of 5 stars

I have just finished my Invisalign with the smile hub. I had the fantastic Hena and Kumari looking after me for the whole of this year and it has been seamless. My appointments were always prompt and... See more

Company replied

Rated 5 out of 5 stars

Sharaddha is an excellent hygienist. She worked carefully around the two wire retainers inside my upper and lower teeth. She is thorough and considerate. Her careful explanation of how to improve my c... See more

Company replied

Rated 5 out of 5 stars

Thank you so much Judy and Shabana for a fantastic dental hygiene. I have old fillings on my front teeth with persistent stains and Judy always manages to remove them when other hygienists could not.... See more

Company replied


Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dentist
  5. Orthodontist
  6. Teeth Whitening Service

Written by the company

Smile Hub is dedicated to achieving a high level of dental well-being for all our clients. We have been delivering quality, dental care to busy clients in the City of London since 2001 and are committed to ensuring excellence for all our patients. At Smile Hub we understand the demands of a busy work schedule and can offer the very latest in screening, preventative and aesthetic dental care at all of our clinics. We are a multi-cultural team of expert dental professionals practising right in the heart of the City of London. With diverse skills and a remarkable range of experience we can offer every kind of general dental service to a very high standard.


Contact info

4.9

Excellent

TrustScore 5 out of 5

599 reviews

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4.9

All reviews

(599)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super Professional & Efficient

I’ve been getting treatment with Smile Hub for about two years now - and it is always a great experience. I had a root canal with James and Rosa and they were so efficient and talked me through everything to make sure I was comfortable. Super professional and kind as always!

5 March 2025
Unprompted review
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Reply from Smile Hub, London

Thanks Danni for highlighting the excellent care and communication from James and Rosa. We look forward to seeing you again.

Rated 5 out of 5 stars

I had a dental appointment with…



I had a dental appointment with Shraddha and Debbi, and both were absolutely great! They did a fantastic job, making the entire experience smooth and comfortable. Their professionalism and care really stood out. I always want to make my future appointments with Shraddha—she is excellent at what she does! Highly recommend their services!

21 February 2025
Unprompted review
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Reply from Smile Hub, London

Thanks Jio. Sharaddha and Rebbi are a great team and so pleased your appointment went so well.

Rated 5 out of 5 stars

Amazing service as always

Amazing service as always! Kush explains everything clearly and actually makes going to the dentist a pleasure! Highly recommend!

19 February 2025
Unprompted review
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Reply from Smile Hub, London

Thanks Cheryl! Lovely to hear that the service Kush and the team provide is so appreciated.

Rated 5 out of 5 stars

Great as always!

Have been using Smile Hub for many years and am always pleased with the service. Ashish and Giuliune were kind, friendly and explained everything clearly for my clean today.

13 February 2025
Unprompted review
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Reply from Smile Hub, London

Thanks Gary for reviewing out team. So pleased that your experience was so positive.

Rated 5 out of 5 stars

Thorough and gentle hygienist treatment

Thorough and gentle hygienist treatment. I've been visiting Smile Hub for about 18 months, and have noticed a meaningful improvement in my gum and teeth health. Patient and kind team, and thanks Sharaddha for the clear explanations and advice.

10 February 2025
Unprompted review
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Reply from Smile Hub, London

Thanks for your review Mary and so pleased to hear that you have noticed an improvement in your oral health.

Rated 5 out of 5 stars

A great experience

A great experience with Invisalign thanks to Kush and Giuliane. Thank you for looking after me and making it all so easy.

12 February 2025
Unprompted review
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Reply from Smile Hub, London

Many thanks for taking the time to write a review. Your feedback is much appreciated.

Rated 5 out of 5 stars

Continual A* service

Have been visiting Kush for years and the service and treatment continues to be A*. Feedback is clear and treatment plans and progress are easy to track. Great experience with Giuliane today too.

12 February 2025
Unprompted review
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Reply from Smile Hub, London

Thanks for the review Matt to share your positive experience with our UBS dental team.

Rated 5 out of 5 stars

Experienced and professional

Experienced and professional, I enjoyed my treatment with the 5 Broadgate team (hygienist and dentist)

7 February 2025
Unprompted review
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Reply from Smile Hub, London

Many thanks for the great review for our UBS dental team.

Rated 5 out of 5 stars

Wisdom tooth extraction

I had a my upper wisdom tooth removed a few days ago. Dr Kellie was so attentive, professional and she made me feel at easy. Everything went well! No pain, no discomfort! Lovely experience!

31 January 2025
Unprompted review
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Reply from Smile Hub, London

Thank you for sharing your experience Lorenzo. So pleased to hear it all went so well for you.

Rated 5 out of 5 stars

Friendly and informative service

I had a wonderful experience at Smile Hub. From the outset, the receptionist was so lovely and the waiting area was calm and smelt wonderful. I had two appointments in one day, a hygienist clean and a dentist check up. Both were friendly and super informative. I left feeling calm and relaxed! Fantastic service and value for money.

31 January 2025
Unprompted review
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Reply from Smile Hub, London

Thanks for sharing your positive experience with the team at Smile Hub. We really appreciate the review.

Rated 5 out of 5 stars

Best of the best

Best of the best! I have been to Dr. Cath and her team for teeth whitening and most recently Invisalign. The service and care I received was incredible! So much so my Mum is now travelling down from the North of England to London to have her Invisalign treatment with Smile Hub. If you are thinking of using Smile Hub for your dental care - do it, you won’t regret it.

19 November 2024
Unprompted review
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Reply from Smile Hub, London

Thank you so much taking the time to review our services. We look forward to providing your mum with the same level of care and attention.

Rated 5 out of 5 stars

Super Impressed

I was super impressed with the Invisalign treatment by Hena. Great service from the whole team and it worked perfectly. Cannot recommend highly enough.

15 November 2024
Unprompted review
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Reply from Smile Hub, London

Thanks so much for the review and delighted you are happy with the results.

Rated 5 out of 5 stars

Highly recommend Smile Hub

I can’t recommend Dr Hena and Smile Hub enough. I came in for a chipped tooth, ended up having Invisalign, which I didn’t know much about so was a bit sceptical, but it was incredible and I am so happy I went through with it. Hena and all her assistants were amazing, talking me through every concern and answering every small question. The process is fairly long but well worth it. I didn’t realise my teeth needed straightening but now when I look back the change is phenomenal. Such a great team, highly recommend.

1 November 2024
Unprompted review
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Reply from Smile Hub, London

Very pleased to hear you have had such great service from Hena and the team. Invisalign makes a significant difference by putting teeth in a less traumatic position so they don't keep chipping. Thanks for recommending us!

Rated 5 out of 5 stars

Fantastic dental practise

Fantastic dental practise. Hygienists and all the dentists I have encountered are at the top of their game. State of the art equipment. Highly recommend

31 October 2024
Unprompted review
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Reply from Smile Hub, London

Thank you for leaving a review for our team. So pleased to hear that we have met your expectations regarding your experience at our practice.

Rated 5 out of 5 stars

excellent service and treatment .

excellent service and treatment .

31 October 2024
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Many thanks for the review Tony and so pleased to hear you are happy with the service and treatment.

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