smartytrade.com Reviews 103

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

have spent way to much money with them not once have cashed out then placed in higher payout positions in trading contest and would not release prize money into my account. Only reason gave one star b... See more

Company replied

Rated 1 out of 5 stars

Never trust this platform. When your money gets deposited in your account be sure that you will never get it back. They will find an illegal way to block you out from your account and drag it until e... See more

Company replied

Rated 5 out of 5 stars

Sometimes it's nice to come across a service that doesn't try to surprise you beyond measure, but simply does its job - calmly, reliably and efficiently. This is exactly how I felt when I got used to... See more

Company replied

Rated 5 out of 5 stars

A platform is only as good as its ability to survive market volatility. What happens when things go sideways? Can it handle a liquidity crunch? Will it still process withdrawals when everyone is tryi... See more

Company replied

Company details

  1. Finance Broker
  2. Alternative Financial Service
  3. Cryptocurrency Service
  4. Investment Service

Written by the company

Smartytrade broker has several account options and empowers traders with optimal trading conditions for both new and experienced traders.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

103 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Update on my previous review

Update on my previous review. STAY AWAY FROM THIS APP. So,last time,after over 72 hours waiting for a withdrawal and God knows how many emails,I ended up having to make another one. I requested withdrawal with crypto as the card I used had been lost. They then decided to change the withdrawal method themselves and basically,I have been waiting for over 10 days. When I told them that the payment won't be processed because the card was cancelled,they basically told me to contact my bank and figure it out. Also,they always copy and paste the messages and,I just sent them an email saying "pls follow up on my request",their reply was"you're always welcome"STAY AWAY FROM THEM.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Scammed by this ones

If you have no use for your money and no charity organization wants to accept it, then you can deposit into their video game platform disguised as a trading platform. The heartless individual running is is so heartless,I was literally begging for my own capital refunded so I could take my mom to the hospital and they refused. The cries of the innocent will run them restless till they stop their evil scams

8 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

SCAM!!!. Never give money to Smartytrade. Smartytrade is a scam. Once you send money, you will never get it back. All the positive reviews are all not true. They pretend to be clients of smartytrade putting positive reviews to get people to send more and more money to them. Then when you want to withdraw they will not give you your money. PLEASE STAY AWAY FROM SMARTYTRADE. IT IS A SCAM. THEY STEAL PEOPLE'S MONEY. MY MONEY WAS JUST STOLEN. They keep saying to contact support. There is no Support because it does not exist. Please spread this to everyone on all social media sites to stop these scammers from stealing money from innocent people who loose everything. I have all the proof if needed to help people from losing their money.

9 January 2026
Unprompted review
Rated 2 out of 5 stars

At the outset

At the outset, promises of openness and updates were made, but once money was in jeopardy, none were fulfilled.

#Coventry# #Securities# #CovSec# handles #investments with balance and careful planning.#payout reliability adds confidence to the process.

4 December 2025
Unprompted review
Rated 3 out of 5 stars

Transparency and clear communication…

Transparency and clear communication are fundamental expectations for a payment processor. In my experience, responsiveness and the quality of support did not meet these expectations.

#krypto #Mining. Built around consistency, not speculation. Since joining, operations have remained steady.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam site don't trust them!

Scam site don't trust them!! I got ripped off !!!
Thankfully “ t radeclaim” was able to retrieve my £47,000 without any problems and delay.. Highly recommended

5 December 2025
Unprompted review
Rated 1 out of 5 stars

The people closed my account claiming…

The people closed my account claiming below information, that was last year December, i haven't received any refund until now and they are still taking me round, please avoid them and all cost, they are scammers. Anya B, Kempley, Arthur, Vitaly, and others all scummers.
Hello!
Please be advised, that security check was applied to your trading account and we had to block your trading account due to suspicious activity on it.
We regret to inform you that we can not accept your registration with us and can not allow you to continue trading any further closing your account effective immediately.
Your deposits have been fully refunded,

Regards,
Anya B.
Compliance Analyst

Ticket Details
Ticket ID: FSF-394-79169
Department: SmartyTrade Compliance
Type: Issue
Status: Closed
Priority: Low

17 November 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE of this PLATFORM!!

Do not use this platform if you want reliable withdrawl service! They won't let you withdrawl your funds and its tied up for days on end, and their support just gives ridiculous reasons why they aren't performing it yet... I'm so angry. I need my money today and they are still pedaling around. I'm want to scream. GIVE ME MY MONEY!!!

24 September 2025
Unprompted review
Rated 1 out of 5 stars

WITHDRAWALS NOT PROVIDED

I would not recomend SmartyTrade because they do not honor withdrawals. Of coarse deposites are no problem but when you try and make a withdrawl nothing happens no action just B.S.. I Initiated a withdrawal nearly two months ago and tried several times since then. Only to receive boiler plate responses in response to multiple customer service tickets opened and emails to support only to get brushed off and no money or withdrawal's received. Unfortunately if you want your money back it looks like it will require the involvement of a Third party and filing with the proper authorities. If you are considering opening an account with this so called trading platform, Please DON'T. There are plenty of other honest reputable platforms out there and this one should be banned or removed.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Not a good broker to recommend

Not a good broker to recommend, and i wish i read the reviews before depositing. The only platform have benefited from recently has been 𝖹inensis Investment with the amazing returns each plans carries.

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Can’t withdraw your money and they be…

Can’t withdraw your money and they be paying people to give them 5 stars to make it seem like they legit when there’ll not. When u first start trade u will be on a good winning streak then after a point u will be losing all the time. EVEYLN APPLE TRADER, SHES APART OF THE FRAUD TO I believe Smarty Trade be paying her to recruit people to come to the platform so that they can take your money. And customers service never helps with shit when I try to withdraw my money and my last deposit I never landed in my trade account. PLEASE STAY AWAY FROM BINARY OPTION TRADE I WOULD RECOMMEND DO FOREX INSTEAD

29 August 2025
Unprompted review
Rated 4 out of 5 stars

Good broker

Good broker, easy registration, fast replenishment. Helpful support, they answer quickly and to the point. Helpful Telegram channel.

15 May 2025
smartytrade.com logo

Reply from smartytrade.com

Dear Jo Wade, nice to meet you.

Our dedicated Support Team is here to assist you, and we welcome any further suggestions you may have. Feel free to reach out to them via email at finance@smartytrade.com.
Thank you for choosing Smartytrade

Rated 5 out of 5 stars

User-friendly interface

User-friendly interface, easy registration, support responds instantly.

16 May 2025
Unprompted review
smartytrade.com logo

Reply from smartytrade.com

Dear Giselle Roman, nice to meet you.

Our dedicated Support Team is here to assist you, and we welcome any further suggestions you may have. Feel free to reach out to them via email at finance@smartytrade.com.
Thank you for choosing Smartytrade

Rated 5 out of 5 stars

Sometimes it's nice to come across a…

Sometimes it's nice to come across a service that doesn't try to surprise you beyond measure, but simply does its job - calmly, reliably and efficiently. This is exactly how I felt when I got used to this platform. The processes are clearly set up: the deposit is credited faster than you notice, and the withdrawal is a reason to respect. The tools are not overloaded, which is only a plus for me personally. Yes, fans of visual feasts may find all this boring, but I like the restrained efficiency. Here you don't need to intuitively guess where the button is - everything is logical. Of course, there is room for improvement, but as a starting point, this is more than worthy.

9 April 2025
Unprompted review
smartytrade.com logo

Reply from smartytrade.com

Dear Christopher Collins, nice to meet you.

Our dedicated Support Team is here to assist you, and we welcome any further suggestions you may have. Feel free to reach out to them via email at finance@smartytrade.com.
Thank you for choosing Smartytrade

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